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Henry M. Lopez 18 hours ago in BLOX CMS 0

I am writing in regard to the Teaser field on the asset editor and asking another field be added — the social teaser. We are currently on Zen and when we move next month to Flex, we will lose one of the best uses of the Teaser. Right now, since Zen isn't completely supported by Teaser, when I add an image to Teaser its image shows up in the OG and Twitter tags for that asset(article). But, it does not show up as the thumbnail preview on the public facing home or index pages and it doesn't show up on the article page. That's fabulous.

Sadly once we move to Flex, the Teaser content, my understanding is, will show on the site's public-facing side on the index and home pages. Boo!

We aggressively use social images created in Adobe Spark to promote content in FB and Twitter. We often use these on stories where we have no art and on stories where we can make it more interesting in social media. But, there aren't really the type of images that make for good on-site thumbnails. 

My usage of these promo images, which have no place on the story page either, really help spur forward user engagement. So, what I'm asking for is another tab called Social Teaser that acts just like Teaser except it isn't used for thumbnails — the social teasers url is passed only for social media. We want these images to come up when people share.

The hierarchy then for OG and Twitter tags would be

Social Teaser

If not, then


If not, then

Article image

If not, then

Default image as stored in settings.

I hope you'll consider. This is a concession to the idea that like all platforms, social needs content built for it and that should be supported in the CMS. You can see by the images shared above these look strong in social media, but really don't have a place as a thumbnail. If there's already a way to achieve what I'm asking, please let me know, I didn't see it in documentation. Web editors, please vote up this idea, and if you want to learn more about this technique reach out to me at webeditor@sfnewmexican.com

Thanks for your consideration. 

Henry M. Lopez

Digital Enterprise 


Caleb Peronnet 2 days ago 0

Hey there!

We recently launched our website in February, and while it's still relatively simple in design, we're always working on integrating new technology in order to stay ahead of our competition; however, two of the integrations I'm still having problems with are Apple News and Google Play Newsstand. 

I have searched the Town News help database and forums for guidance, yet I consistently come up short.

While in theory I could publish an RSS feed (which is another problem in itself) to Apple News, I have heard mixed results of success unless you're publishing in ANF — the format Apple is essentially requiring for any sort of success. When it comes to Newsstand, I simply don't know where to begin on the BLOX end for integration.

Could someone please clarify as to the status of these full integrations. Have they actually been released but not updated in the help guide, still in development, or scrapped entirely?

Kevin M. Cox 2 days ago in BLOX Total CMS 0

While troubleshooting an issue I noticed that Delete and Undo Deletion actions are not logged in an asset's Revisions panel.

While we can deduce when this occurred, it would be immensely helpful if the system logged the point that an asset was deleted and then un-deleted and by whom. The text could go in the same place as when user's fill out the box to record a note on their save.

Jacki Gray 3 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 5 days ago 4

We really need the "Do not publish" flag feature on content imported from Field59.

Our workflow is most efficient when we can work in advance on processing content for publication. There are times we have content that imports that should be imported as "Do not publish" because it is purposefully set to publish in the future. Think of it as embargoed content.
Having the ability to import content set to "Do not publish" would allow our staff to properly pass content through our editing workflow without prematurely publishing it.
Thank you,
Jacki Gray

Thanks for your request! This is scheduled to be released next week.

Under review
Brendan 6 days ago in BLOX CMS • updated 5 days ago 4

It would be helpful to be able to use Facebook Videos as assets, like you can with YouTube videos. Right now the closest we can do is using an HTML block with its embed code, which is not ideal.

Under review
Andrea 7 days ago in BLOX CMS • updated 7 days ago 4

Good afternoon, everyone, 

We are trying to get a video feed from Blox to our app (which is made by Whiz). 

The URL I am giving Whiz is not what they want. They said my URLs return articles with videos, but there is no direct link to play the video iteself. 

What they need is...

  1. Feed is in Whiz format -- see the two urls above have 'whiz' in them
  2. If not Whiz format, then an standard mrss feed
  3. Feed has link to actual video -- an .mp4 or .m3u8

Would anyone care to sure their URL format for a MRSS feed? 

Please and thank you. 


Rob Weir 3 months ago in BLOX CMS • updated by Andrea 7 days ago 3

Hi there -- we're looking to expand what we can offer to sell on our site, to include not just stories and photos but also other branded merchandise. Our sales contact, Carol, suggested SecondStreet for us and they would definitely fit the bill for photo and story reprint sales, but they indicated they're not doing much on the "other merchandise" front right now.

We could use something like Shopify for an online store, but we'd prefer to keep our number of payment processors kind of low if we can. (Among other things, we're in a university environment where we have to get full review from multiple departments with payment modules.)

Thanks in advance!

Under review
Ashley 1 week ago in BLOX Total CMS • updated 7 days ago 4

Has anyone implemented a block (flex) or ad block that auto refreshes just the content of that one block? If so, what method did you find that worked best?

Under review
Nick 2 weeks ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 week ago 1

We've been using FLEX for about a year and I've just now noticed there isn't a way to break out of the mobile view of the back-end like there used to be for Zen.

For instance with Zen I could go to the front-end website and click "View full site." Then I went back to the BLOX back-end website thus tricking BLOX to show me the desktop version of the back-end. This was probably an unintentional workaround but it was very handy when I was away from a computer and needed to change something other than an asset.

Graham R. Archer 2 weeks ago in BLOX CMS 0

Hey folks, I submitted an idea to Town News, and they said I should post it here to see if this development idea would help others, too. Anything else think this would be helpful?

The idea is basically to add a few new controls — either on the section level or on specific photo types — to allow editors to turn off the "buy now" button on all mugs, all crime stories, or other examples like that.

Town News asked me to answer these questions:

What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

A: There are dozens of photos used daily on our website that we do not want to sell. Many of these get automated tags that remove the "buy now" button (AP photos, for instance), and that's great. But still a large number of photos get manually tagged with #nosale to keep that button hidden. It would be very helpful to have more specific, targeted and automated ways to blacklist some photos from being sold. For instance, we NEVER want to sell a photo of a criminal who just committed some heinous crime. And a huge number of the mugs we run on our website are handouts that we can't sell, and even the ones that are ours are not any real source of revenue. My proposal would be that we have some ability to turn on/off the "Buy now" button for specific photo types (like all mugs) or sections (so you could turn off sales for all photos attached to stories categorized as crime, for example).

How often would you use this feature?

A: This would be used daily. The automated button removal would impact dozens of stories and several dozen photos each day.

How many people in your organization would use this feature?

A: All online editors would gain from this function, and reporters would no longer have to alert online staff to photos that got missed during the tedious and error-prone manual #nosale application process. Dozens of employees would be impacted.

Under review
Christian Ramirez 2 years ago in BLOX CMS • updated by Skye Eve 2 weeks ago 6
Can any of you share ideas or something you have already implemented internally to fight against AdBlockers? Check out what the Post is doing http://wicknet.com/1Rro5cA though this would require a paywall.
Under review
Aidian 3 weeks ago in BLOX CMS • updated by Elizabeth Stephens 2 weeks ago 12

Like the title says, I'm looking for examples of good design.

We've brought our entertainment and niche magazine publications off Wordpress and into Blox, and I hate, hate, hate the designs.

Does anyone out there have an example of well designed mag/niche/weekly publication sites or sections that are using Flex?

I'm beating my head up against the wall trying to find something that doesn't look like just another section of the newspaper site.


Under review
Christine Masters (Director of Product Management) 4 weeks ago • updated by Elizabeth Stephens 2 weeks ago 3

In another community topic, Craig from Calkins was discussing adding a "Fact Box" on articles to show transparency about how the article was written.

I would actually love to talk to you guys about this more. What can TownNews.com do, as your CMS, to help you establish greater trust with your readers?

We've actually been in discussions with Google on ways to employ Fact Check schema in our articles, using ClaimReview and Fact Check data. I think this would be like a Related Content item, but would have some little fields along with it, such as the claim that was made, the "rating" of the claim (true/false on a scale), and the source that was used to verify/debunk the claim. These would be separate Content items, so you could multiples per article, and could even drag them inline next to the claim being made.

As part of that, I'm also looking at ways for news orgs to be more transparent in reporting...

Some ideas that were being discussed:

  • Headline labels to differentiate opinion, satire, commentary, etc. (To avoid confusion that this item may not be news)
  • Publication information - date posted, edits, updates, maybe revisions
  • Location of reporter
  • Sources / citations / references
  • Questions from users in response to the article
  • Conflicts of interest and other declarations
  • Updates (Related Content item)
  • Corrections (Related Content item)

And then I like Craig's additions of:

  • researched by ___
  • edited by ___
  • interviews conducted

Also maybe:

  • fact checked by ___

Maybe there would be a way to differentiate stories that had this information versus other stories? Like, there would be an icon next to the headline... ?

Also, should this be fielded data to help each newsroom remember to write each thing? It could even be like a wizard for the reporter to fill out... Or should it be just a free-form box where you type stuff in?

What do you guys think? Would you use this? Is there even time for this in resource-strapped newsrooms?

Under review
Rick Holtz 3 weeks ago in BLOX CMS • updated by Kevin M. Cox 2 weeks ago 6

I am trying to create a block with content that stays in the block for only one week. I know how to set it up for "today only" but I can't figure out the coding for having stuff that was published in the previous week.

Kevin M. Cox 2 weeks ago in BLOX CMS 0

We've got an advertiser asking about how much we'd charge to let them sponsor the entire website and remove the paywall for a period of time. Basically letting everyone read everything for free, sponsored by XYZ, Inc.

Has anyone done anything like this before? Very curious to hear any thoughts on how to price this or reasons why would shouldn't even consider it.