Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

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Kevin M. Cox 6 days ago in BLOX Total CMS • updated 2 days ago 2

A lot of our staff like using the Expanded Editor view when working in article assets so they can focus on just the body of their story. They are requesting that a Save button be added into this view so they can save (without closing) directly without having to first return to the standard asset view.


Probably the easier thing would be to simply add another bar at the bottom of the window, below the Stats bar, that contains the Save button on the right side. Alternatively adding it into the toolbar at the top of the screen would work just as well.


Please let me know what y'all think.


Thanks,

Kevin

+4
Under review
Kyle Whitfield 3 months ago in BLOX CMS • updated by Kevin M. Cox 5 days ago 9

Is TN familiar w/ the ability, through Google Chrome, to send a reader notifications if they opt-in? Been seeing this a little more frequently among news sites. Just curious.

+5
Under review
Elizabeth Stephens 4 months ago in BLOX CMS • updated 5 days ago 9

I'm using the top story list block on our homepage for some festival coverage. I like this block, but I always want to have a story with an asset preview in the larger space. I'm actually syndicating content from our sister site, and it's harder for me to manage priorities on automated syndicated content and I don't want to pin a story because then new content won't override it over the weekend. So I wish one of the sorting rules was "has asset preview." That way a story with an asset preview would always be in that large spot. Instead I'm excluding content that doesn't have an asset preview so we're missing some content there.

+5
Planned
Nick 1 month ago in BLOX CMS • updated 5 days ago 12

Can we somehow limit ads on short stories? It just looks REALLY bad to break a couple of sentences up like this.


+11
Completed
Rebecca Fellenbaum 10 months ago in BLOX CMS • updated by Kevin M. Cox 5 days ago 9

When a story is updated and you choose to declare it an "important update" so the story says "updated" with the date and time the story was updated, the original publication date no longer shows in Flex. In Zen we were used to the original publication date remaining on the page and the updated date/time showing up next to it.


For example: Published: March 26 Updated: March 27

Now it just says: Updated: March 27

You have no idea when it was published!


Please bring back this feature! Without the original publication date showing, it is not clear to readers when the story was published.

Answer

We have now released this change - and articles with now show the publication date and the updated date.


I think we should also add the TIME, which we left off on this pass. Let me know what you guys think!

+8
Under review
Brad Boner 1 month ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 5 days ago 2

First, thanks so much for adding the Broadcast feature to the TCMS. It's a very useful feature that will certainly get a lot of use.


It would be awesome if we could set a custom time to Broadcast assets separate from the asset's start time. This would enable us to send content to our social media channels for optimum visibility. For example, much of our content goes live on our website at 4:30 a.m. but it would be better to delay the Broadcast to Facebook until about 7:30 or 8 a.m. when there are more people on Facebook.

It would also be nice to have the ability to schedule multiple Broadcast times for different channels inside a single asset. For example, we would like to broadcast to Facebook once but may like to broadcast to Twitter three separate times, so it would be cool to have the ability to schedule a single FB broadcast and three Twitter broadcasts.


Finally — and I don't know if it's possible — but it would also be nice if media such as photos that are attached to assets could be broadcast to Twitter along with the asset's link.

Thanks,

Brad

+1
Andrea 7 days ago in BLOX CMS • updated by Nick 6 days ago 3

Hello!


We currently host our own online store for things we sell such as books and page reprints.


I just noticed Blox has that ability through forms using PayPal and others. I would love to see some examples of how other newspapers have used forms to sell products.


Please share some links. :)


Thanks!

+1
Planned
Andrea 1 week ago in BLOX CMS • updated by Rich Griffin | Product Manager (Product Manager) 1 week ago 3

The Herald-Dispatch has entered a feature request to add email and social media sharing options to the e-edition.


1) What problem(s) does this idea solve?

Our previous e-edition vendor had this option. Of the complaints we have received about the Town News e-edition (the vast majority of which is customers having trouble getting used to the new format), the top request has been “bring back email and social media sharing on stories.”


2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

Subscribers are accustomed to the option from our previous vendor. They have come to expect the option in our e-edition.


3) How often would you use this feature?

Subscribers would use it daily. It is a very popular feature with older readers.


4) How many people in your organization would use this feature?

Subscribers would use it daily.


Would any other newspaper that uses the e-edition benefit from such a feature?


Thanks!
Andrea


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Revenue resolutions: Easy ways to make more money from your site in 2017


At our January 2017 customer webinar, Christine Masters, director of product management at TownNews.com, will share exciting tips and techniques to help you find ways to make money in the new year. We'll talk about:

  • Boosting ad revenue with advanced targeting techniques.
  • Tapping the Content Exchange to create sponsored "niche" sections.
  • Using SearchBoost to improve the reach of your print-to-online ads.
  • . . . and lots more!
Have you resolved to make more revenue? Join us on January 12th at 10:30 AM CST to learn more.

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Kevin M. Cox 4 weeks ago in BLOX CMS • updated 4 weeks ago 2


I've gotta imagine this would help all of y'all. Our Users list in TCMS continues to grow as we have employee turnover, meaning we increasingly have to wade through former staff members to find current ones.


We can't delete the users because it'll break some link, so Town News recommends just demoting them to normal users instead of admins which is fine.


The missing piece of the puzzle is the ability to then not see these normal users by default and only see admins when you go to add an author to an asset.


1. Greatly speeds up the process of adding an author to an asset. For hosted this weeds out all of the subscribers by default showing you only staff members. For TotalCMS this would show only current staff members and not former staff members who have been demoted to regular users.


2. Every single day.


3. Every single employee who uses TotalCMS.

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Robert Dundon 2 months ago in BLOX CMS • updated by Robert Dundon 4 weeks ago 5

I'm experimenting with some things. Currently, I'm testing a "job" that imports CSV file(s) and makes some assets in Blox.


I'd like to add some custom property to some of those assets depending on some data from the CSV file. Is that possible?

Answer

CSV is not a recommended way to load assets into BLOX - producing a NITF XML document is preferable and provides the ability to pass custom properties:


https://docs.google.com/document/d/1bXdTF1an2phFvY_EkLytalfNSE7RDLud-AbPk13RL-4/edit#heading=h.7zzo7uxp56y6

+3
Nick 10 months ago in BLOX Total CMS • updated by Kevin M. Cox 4 weeks ago 2

I was manually sending AP assets to the web and found myself having to open them all to make sure they hadn't already been given a site tag. We do this every day and it finally occurred to me what would make it a much simpler process.


It would be nice to have a separate column for the presence of a site tag just like we have a "Sections" columns for section tags. Even a little box like this...


+1
Completed



At our December 2016 customer webinar, Brad Ward, TownNews.com's CEO, will share our 2017 Products & Services Roadmap. He'll highlight recent changes and give you a sneak peek at the exciting innovations that are in the works for BLOX CMS, BLOX Total CMS, TownNews.com iQ, the Content Exchange and more.


Big things are coming in 2017! Join us on December 8th at 10:30 AM CST to learn more.

Answer

Hi Nick,


We aim to offer these "sneak peek" webinars regularly, but, at the moment, we don't plan to post them publicly. However, I'd be happy to send you the slide deck. In fact, it's on the way to you right now. :)


Thanks for your interest!


Aaron Gillette

Marketing director

TownNews.com

+1
Laura 1 month ago in BLOX CMS 0

It would be ideal to be able to sort feeds on last updated time in addition to publish time. We use RSS feeds to serve content to our mobile apps and often times we have a story that is published and updated throughout several days/weeks. For example, a high-profile trial.

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Kyle Whitfield 1 month ago in BLOX CMS 0

Would it be possible to consider moving or adding the start/date time field to the workflow tab in an asset? That way a reporter or editor could more easily be reminded of changing the start date/time when they change the workflow, particularly when it's time for something to be published on the site.