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Kevin M. Cox 7 hours ago in BLOX CMS • updated 5 hours ago 2

Would anyone be willing to share what ad size(s) you are using for for your email newsletters?

Under the Zen templates we used the two-column layout with "Wide Skyscrapper" (160x600) ads and they worked well. However replicating that under Flex with responsive sizing just looks awful.

As seen here: http://www.galvnews.com/newsletters/headlines/

We'd like to switch back to what was the Town News Flex default one-column layout for our newsletters, but now we're not sure on the optimal size to use for the ads.

Any links, thoughts or details appreciated.



Under review
Andrea 2 days ago in BLOX CMS • updated 7 hours ago 2

It takes four clicks from the time a user hits our e-edition section front (http://www.herald-dispatch.com/eedition/) until he is actually viewing an e-edition page.

Our request is to reduce the number of steps.

1) What problem(s) does this idea solve?

We have our e-edition locked down to subscribers only, and they must log in each day to access the e-edition. Four clicks is a bit much to get to where they are going. If the "Sign Up or Log In" screen could be replaced with the appropriate text-fields for logins or sign-up instead of the buttons, it would reduce the number of clicks.

2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

Fewer clicks to log in would improve user experience.

3) How often would you use this feature?

Subscribers would use it every day.

4) How many people in your organization would use this feature?

Employees also must have logins to access the e-edition, so it would help us, as well.


Hi Andrea!

We have to make sure that the page where the user enters their information (username/password) is on a fully-secure (https) page, so it must redirect to a secure page, and then come back once the user is authenticated. This is a requirement of modern browsers to avoid "Man in the Middle" attacks (where a hacker will capture data and send it off to a third party).

It is possible once your site switches to become fully encrypted that we could look at ways to move the username and password up a step or two. I will ask about this.

I would also recommend that you turn on "remember me" for your site. I also recommend to make it "disabled at user's option" - so most users end up with the setting.

This way, a bunch of your users will already be authenticated and remembered, and they will get right in with one click! If they don't delete their cookies, they will remain remembered for 365 days.

More information: https://help.bloxcms.com/knowledge-base/applications/settings/users/workspace/article_a8b8751e-2bf3-11e5-a626-df030e819425.html

Michael Becker 24 hours ago in BLOX CMS 0

Imagine this: You set up a block template for one of your URLs, but instead of just being able to query by start time, section, keyword tag, and such, you can query by asset custom properties.

It would be a text field option, where you'd type in the custom property and then have an optional second field for a value (with options for equals, less than, greater than, etc.). If you left the second field black, it would just test to see whether the custom property exists.

My specific use case (right now) would be our sports assets where we use custom properties to make a custom scoreboard appear with an asset. The block query would look to see whether any of the associated custom properties exist, and then I could make a block containing just assets that have scoreboard.

I'm sure you can all come up with many more uses.

What do you think?

Under review
Nick 2 months ago in BLOX CMS • updated by Kevin M. Cox yesterday at 9:13 a.m. 8

I'm not sure if it was how our site was set up or what caused it but our page titles don't have any branding. For instance most news sites' page titles would look something like this...

"City crime rate dropped in 2016, but gangs persist | The News"

I tried to just add " | The News" to the "Page Title" field in URL page properties but that adds the text to the "Utility: Page heading" block. I don't want that. I just want it in the page title.

Hopefully this makes sense. Does anyone know how to add text to a page title without it changing text within the page itself?

Robert 3 weeks ago in BLOX CMS • updated by Elizabeth Stephens 4 days ago 2

We're starting to use SoundCite in articles on our site. It would be great to see an option in the editor to create clips directly from within Blox rather than going to their site all the time to create the proper code. It would be awesome if we could highlight the text we want to use SoundCite on and have Blox auto-generate the <span> code around it with the parameters we choose.

Under review
Henry M. Lopez 1 week ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 5 days ago 5

TownNews support says it can't help me and referred me to Facebook, but as you all know, that's a black hole. Well, I have mirroring set up correctly as far as I can tell. The comments originating on my FB page and my site page show up in the moderation panel but the site comments from my site don't make it to FB nor vice versa. I think this has something to do with the way TN forms it urls. I notice in my moderation panel a url might be http://www.santafenewmexican.com/tncms/asset/editorial/6f4e907b-a7b2-5f94-acb5-00044cdd1e52/ but a front end user sees http://www.santafenewmexican.com/opinion/letters_to_editor/letters-to-the-editor-march/article_6f4e907b-a7b2-5f94-acb5-00044cdd1e52.html for the same asset.

I'm throwing out the Bat signal. Someone, be brilliant, help me out.


Anna 1 week ago • updated by Michael Becker 1 week ago 4

Our publications recently switched to Flex. With the switch, photos in mugshot no longer appear as small images to the left at the top of the story. Instead, they are really large photos all the way at the bottom, which is not ideal for mugshots. Are there any efforts to change this?

Nick 2 weeks ago in BLOX CMS • updated by Michael Becker 1 week ago 6

BLOX is a great system for cleanly and simply delivering articles to the public. But sometimes I want to crank the "Feature' knob up to 11. For example, when I have time for our magazine(from the time it's sent to the printer to the time it goes online) to really enhance the web version to mimic a 'feature-y' style. But I have to do this in HTML, which I can do, but it's time consuming. What would be awesome would be a way easily select certain paragraphs to place in a colored box and select the font color.

Would anyone else use a feature like this?

Here are some examples of what I'm talking about:





Our plan was to crank the Feature Knob up to 10, sorry. But we can look at 11 if you want... ;)

But yes, we are looking at additional features along those lines. Currently in development:

- We are adding the ability for siblings, parents and Related Content to be pulled inline, and then drag and dropped around the article. This will give you a lot of functionality to create feature-y pages with info boxes, pull quotes, inline videos, etc.

- Inline asset styles: You'll be able to set card styles on inline assets of all kinds. This includes:

- Headline Link card

- Full Width card

- Left Float card

- Right Float card

Plus there will be additional styles to "play out" the asset in its native form, such as an inline poll where you can vote on the poll, etc. Those would be available as full width, left float and right float as well.

So, the Related Content items would be affected by styles as well, though, we currently don't have colors as options. I can look at this for the future, though.

- Slight change to the Longform presentation so that the article is more narrow, and inline assets will protrude from the margins. (Hopefully this makes sense.)

- More inline assets: We are expanding the inline asset capability to include other applications such as Calendar, Business Directory or Classifieds.

- Cover art: The ability to upload a single image which can serve as the background for the headline at the top of the article.

Almost all of these items should be available in Q2 2017.

Under review
Kevin M. Cox 1 week ago in BLOX Total CMS • updated by Michael Becker 1 week ago 5

I'll start by saying this is a request I shouldn't even need to make, but I have users who simply cannot understand the impact of changing the Start Time of an article after it has already been published online (e.g. 404 errors for readers following links from social media).

• I'd like an option to have the Start Date/Time of an asset frozen in TotalCMS, once the article has a Site Tag and that time has passed (meaning it has published online).

This would function exactly like the Start Date does in Banner Ads:

This would prevent the accidental removal of an article from the website by users who don't understand exactly how it works. However the Do Not Publish checkbox would still be available for emergency situations when something needs to be taken down, but would require a much more conscious effort to engage.

What do y'all think? I can't be the only one who has face this problem.

Under review
Aidian 1 year ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 week ago 5

When I try and export/batch export images from BLOX, I get a funky '.bpm' file. What is a .bpm file and how do I open it? Can anyone share some info?

Nick 2 weeks ago in BLOX CMS • updated by Kevin M. Cox 1 week ago 2

An advertiser wants to serve an ad with geo targeting. They want certain zip codes. If we specify a zip code with no proximity will it ONLY serve ads in that zip code or do we have to put a proximity? I'm afraid if we are required to put a proximity we run the risk of serving ads in another zip code.

Under review
paul.kryczko 4 weeks ago in BLOX CMS • updated by Kevin M. Cox 1 week ago 4

In the event that BLOX goes down, is there a way to export our Editorial Assets so that we can keep a backup on our local computers?? Also, what is a .bmp file and how does one open it?

Under review
Ashley 2 weeks ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 2 weeks ago 1

Is anyone using Google Analytics 360 that could chat about pulling in the Social referral information into Data Studio? We get a category labeled as "not set" in that referral list and I'm not able to find a clear answer from Google on what to think about that traffic source.

Kevin M. Cox 2 years ago in BLOX CMS • updated 2 weeks ago 13

I’m looking for help sorting out block sorting rules…

We can use the standard “ASSET | Main Index | Dynamic Section & Children” block for the example here, but it applies to all asset blocks equally.

The problem we’re trying to fix is that when we update an existing article asset and check the “This update is important” box it doesn’t float the story to the top of the block. It remains buried under articles with more recent Start Times.

We should be able to fix this with the block sorting rules but have run into a wrinkle. It seems like a bug to me, but might be intended behavior.

The current sorting of our blocks is as follows:
Start date (descending)
Display priority (highest first)
Start date/time (newest first)

What I assumed would get the behavior we are after is:
Update time (newest first)
Start date/time (newest first)
Display priority (highest first)

However it appears that the “Update time” being referenced in the sort logic is the internal “Last modify time” and not the public “Updated:” time. This means that if we fix a small typo in a story it would bump the article to the top of the list even though nothing of substance was really changed.

The fix would appear to be making the “Update time” sort rule reference the “This update is important” checkbox and public display time whenever a site has the “Manually declare important updates” option enabled. The current behavior would be fine for sites without the “Manually declare important updates” option since then every internal edit results a change in the Updated: time displayed on the public site.

We basically want our block sorting to be based on the public “Posted: Wednesday, April 22, 2015 8:13 pm | Updated: 10:09 am, Thu Apr 23, 2015” text that readers see displayed on an asset.

Please let me know if I need to elaborate more or explain in more detail.

Robert 2 weeks ago in BLOX CMS 0

We're using the Infinity Scroll feature now that it supports the sidebar. We also like the fact that we can put ads in this section as well. But this is where we're seeing some issues from a user enjoyment/experience standpoint.

Currently, it injects an ad every 2 headlines. This results in the user being bombarded with ads, sometimes the same one over and over again (if only one ad in the position.) As much as we like visitors seeing ads, too many and they will turn adblock on and we lose out.

Solution: Allow us to change the amount of headlines between ads. This is the same as the option for when to show ads in a gallery setting. We can set it to show every 3 headlines, 5 headlines, 10 headlines, or any whole integer that is put in on the back-end.

Other thoughts: The ability to choose between different ad sizes would be nice as well. Having a "leaderboard" style ad between headlines would also give it a nice look and not take up a lot of space.