Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
0
Under review

So I've been trying to play with the keyword long_form to have ads specifically targeted for our long-form. We use DFP, and I created pos keyword with long_form. But it's just filling the ad spot and not targeting an ad there. The ad spot is also appearing on all stories, not just long form.


Has anyone tried this with success? Tips? What am I missing?

+4
Elizabeth Stephens 7 months ago in BLOX CMS • updated by Lindsay 1 month ago 2

We have gone back and forth on Twitter cards for most of the last year. We like the idea of them, but we don't always have the photos to support them. I had asked TownNews to change our metadata tag to have it display the summary Twitter card, rather than the summary card with large image. But this takes a macro off the update path, which we want to avoid.


So I've submitted a feature request that they would make it possible to choose the Twitter card type without messing with the update path. Even better would be if we could control the Twitter card type in the metadata by section.


We just really don't want our stock images to be huge on Twitter. We also get weird crops of opinion columnists, etc. We feel like the summary card with the thumbnail would be a better option in a lot of cases. It'd also be nice to be able to use the player card for our videos.

0
Lindsay 1 month ago in BLOX CMS 0

Hi there, I was on the meeting today when TownNews mentioned a new feature on how to push news articles out through Facebook Messenger. I am very interested in this feature, but I haven't been able to find it within our account. We have a flex system and this is something that our paper wants to use immediately if available. If anyone knows how to do this please let me know! 

+1
Kevin M. Cox 1 month ago in BLOX Total CMS 0

To our frustration, we've stumbled across a major shortcoming of Poll Assets this week.


Apparently any change to a poll asset (such as changing the section) resets the poll back to zero for all options. There is no warning in the GUI about this.


Also because the answer counts are not editable by the admin there is no way to restore the previous counts from the asset's revision history prior to the reset.


We're now stuck hoping that Town News engineering can merge the pre-reset and post-reset counts together for these assets so we aren't left with egg on our faces and the inability to announce these results to our readers.


• This behavior needs to be corrected. Admins should be able to change minor things about a poll asset without having the counts reset.

• Poll counts should be editable by admins, maybe ones with a certain level of permissions?

• As with other assets, there needs to be an easier way to restore a revision.

• As Jacki mentioned in this post, poll assets need an end date that stops collecting responses but still displays the results.


What other improvements to poll assets would y'all like to see?

+5
Jacki Gray 4 months ago in BLOX CMS • updated by Kevin M. Cox 1 month ago 1

I'm not seeing a setting on poll assets that allows the user to set an "end" date for the collection of submissions. Is there a way to do that? For example, I'd like to collect submissions for one week, end submissions, but then still display the results.

0
Alessia Alaimo 1 month ago in BLOX CMS 0

Have you guys implemented any best practices for our FLEX websites to be compatible and read by people with disability? 


This is the topic on a webinar that I was invited to: WCAG 2.0 AA

0
kyle.rickhoff 2 months ago in BLOX Total CMS 0

1. What problem(s) does this idea solve?


We want to give SEO authority to a certain Bloxs website. However, we want the story to appear in print editions. Currently, PageTracker is auto-site tagging stories to the newspaper website. 


Does not have a process that retains TNCMS canonical URLs when passing through TCMS.

Does not have a process that allows/denies certain TCMS sections from PageTracker’s site tagging.

Does not have a process that allows PageTracker-site-tagged stories to be limited to the e-edition application.

Does not have a process that allows different rules for different site tags. (Do not publish on one site, Publish on another site)

This limits our ability to share print edition content across papers without creating duplicate stories or multiple canonical URLS.  


2. Why do you need this idea implemented? Provide as many problems or use cases as possible.


Montana sites would like to syndicate content across multiple TNCMS and TCMS sites.  

An editor can share stories across multiple websites and print editions from a TCMS asset. 


We are expanding our website portfolio. This includes building out niche sites outside of our newspaper brands. The goal is driving advertising and audience through topic-specific sites. 

MontanaUntamed is a hub and spoke distribution model. All the outdoors content created for the Montana newspapers are sent to this one domain, then the content (and canonical URL) is distributed across Montana, Lee and TN Content Exchange papers. 

Q: Since it is part of the billingsgazette.com Edition, wouldn't you want it to come from billingsgazette.local so the article would be linked up to the e-edition?

A: Preferably, yes. If we can't have both, we want to drive incremental revenue and audience through highly-monetized web pages over PDF pages with 1-ad behind a paywall. 


3. How often would you use this feature? Hourly. 


4. How many people in your organization would use this feature? Hundreds of editors and reporters.

PageTracker / canonical url / Syndication

0
Beth OMalley 2 months ago in BLOX Total CMS 0

When we make a story long form, the social share icons drop WAY to the very bottom of the article, instead of at the top near the byline/image.

For example: http://www.stltoday.com/news/local/crime-and-courts/st-louis-county-man-uncovers-long-forgotten-grave-of-officer/article_166d925b-76e9-5b56-bd0e-832672d6fe6b.html

versus: http://www.stltoday.com/lifestyles/health-med-fit/health/worry-grows-in-missouri-over-proposed-medicaid-cuts-effects-on/article_e8b0f1b8-c1c3-5e67-bb36-5df9bd149e6c.html

AND, at the bottom, they are very small. 

Can they be added back at the top of the article, under the byline perhaps?

0
Under review
Melanie Fair 2 months ago in BLOX CMS • updated 2 months ago 2

I've had this happen with an article before and it's completely ludacris. No matter how many times I try and post it, including deleting the ad and starting a new one, it refuses to publish to the website. Are there some sort of page-breaking symbols I'm unintentionally adding?

+1
Planned
Nick 1 year ago in BLOX CMS • updated 2 months ago 5

Someone just alerted me to the fact that when you click the print icon in a FLEX article the printout includes all of the in-story ads AND any hovering ads. The hovering ads are on every page, usually blocking content.


With Zen when the user clicked the print icon they were taken to a page with "?mode=print" trailing the URL. This mode stripped all of the other elements of the page save for the story and any child assets. It was great.


Here's what FLEX printing looks like...


Answer

I will enter this as a bug ticket so we'll fix it. Thanks!

+3
dcoop 2 months ago in BLOX CMS • updated by Peggy Scott 2 months ago 2

I would love to have Instagram added to the Broadcast channel with the ability to scrape a child asset photo from an article asset. We've found that there's never enough time to take the extra steps to post into Instagram independently.   

+3
Under review
Robert 2 months ago in BLOX CMS • updated by Henry M. Lopez 2 months ago 5

With "VR" and other 360 degree cameras becoming more readily avaliable and affordable, we need a way to be able to upload and share our photos and videos. We can get it to work with HTML assets and other tricks, but it would be nice if it was "dumbed down" for our editors so they could just make a 360 asset and be done with it. Google has a VR viewer that could easily be intergrated into BLOX.


https://developers.google.com/vr/concepts/vrview


There is also Pannellum, which is what we're using: https://pannellum.org

0
Under review
Kyle Whitfield 4 months ago in BLOX CMS • updated 2 months ago 2

Was wondering that photo-swipe option found in 'utility: full article' could be included as an option in 'card: showcase?' Or maybe it already is and I'm missing it?