Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

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Webinar | How to cover breaking news with BLOX CMS

Cherry Wolf (Marketing specialist) 3 months ago in BLOX CMS • updated 2 months ago 3

Join us on October 5th @ 10:30 AM CDT

Natural disasters, protests, shootings or viral stories—when big news breaks, you want to be ready. At our October customer webinar, we’ll share best practices, practical tips, and customer success stories to help you become a go-to source for breaking news.

  • Learn what you can do today to prepare your site.
  • Get the story quickly with BLOX Go and other integrated BLOX CMS tools.
  • Spread the word using BLOX Email Reach, specialty flags and site designs.
  • Make the most of increased traffic when your story does go viral.
  • . . . and lots more!

Will you be ready when big news breaks? Join us on October 5th at 10:30 AM CDT to learn more.

Want to take in the webinar on your own time? Register now and we’ll send you a link to the webinar recording once it’s ready.


You have unsaved drafts of one or more assets

David Kennard 2 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 2 months ago 1

I am getting this dialogue box each time I log into BLOX/CMS Editorial/Assets. It includes three documents that I know I have saved. How can I make this go away?


Training request: Timelines

Katie 2 months ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 2 months ago 1

I would like to request a training seminar for two Town News users on building slideshows to see what capabilities we might be missing.


Hi Katie,

To request a session with our training team, please complete the training request form on our help site. They'll be able to help you out.


Aaron Gillette

Marketing Director


Under review

Allow an editor to enable ads for both sliding and vertical galleries OR either sliding or vertical galleries

Ashley 3 months ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 2 months ago 2

We would prefer to be able to enable ads for the vertical photo galleries only rather than for the sliding and vertical galleries. We find the sliding galleries are cumbersome and slow when ads are enabled, creating a frustrated user experience, however we do not have the same negative experience with the vertical photo galleries. We would enable this feature across the site if it were available to monetize with ads without having to include ads in the sliding galleries. 


Bug?: Unable to close photo after viewing photo on live Flex site.

Jeff Sebestyen 3 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 2 months ago 2

I have a story with no presentation mode.  The single photo is simply a Child Asset to a Flex story.  In both Internet Explorer and Chrome, I can not close the photo after viewing it.  There is no X, and I can't click off of it.  I have to refresh the page.   I can recreate this issue on multiple stories.   I have looked on a sister site and they have an X.  I have also tried clicking where an X would be.  

Maureen Reinert 2 months ago

The problem is that your header/nav is covering the close button. The close button is there. It's just roughly on the page under the Sign Up and Log in buttons.

If you use the developer tools, look at the style:

#site-navbar-container {






Turn off the position:fixed value and you'll see the close button.

One possible way to get around this is to set the z-index on the class .modal.fullscreen.

.modal.fullscreen {



I don't know if that will mess up something somewhere else on your site, but it would make the image overlay appear on top of the menu, and that would allow for the close button to be seen.


Feature request: Locking content blocks when someone has it open

Kyle Whitfield 2 months ago in BLOX CMS • updated by Robert 2 months ago 1

It would be super helpful if blocks, like assets, would lock when someone already has one open.

We run into situations, especially in breaking news, where 2 people might have our homepage top stories block open. Both are pinning and re-arranging stories -- but they're accidentally saving over each other's work without knowing it.


Feature Request : Amazon Payment Handler

Caitlin 3 months ago 0

Our Publisher for NUVO.net would like to request the ability to use Amazon as a payment handler. Reasoning Outlined Below:

1) What problem(s) does this idea solve?

Frictionless payment without releasing data or filling out forms.  Universal, unlike Apple Wallet, etc…2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

When we ask for money to read an article the user already only has an 8 second attention span and they don’t like to part with their money.  Make it safe and easy.
3) How often would you use this feature?

4) How many people in your organization would use this feature?

Everyone and all readers

Thank you,



Consider lengthening revision history in BLOX?

Kyle Whitfield 5 months ago in BLOX CMS • updated by Elizabeth Stephens 3 months ago 3

Right now, BLOX only stores versions of the 10 most recent revisions made, correct? Is there anyway to expand that to 30 or even more? We change assets so often now that we lose the ability to track story versions to serve as teaching points for reporters/editors and for gathering versions for contest entries. Is this something that's technically possible to accomplish?


What's your reaction to User Reactions?

Christine Masters (Director of Product Management) 9 months ago in BLOX CMS • updated by Ellen Meany 3 months ago 16

Hi community people!

Earlier today we had our big BLOX Core update! If you missed the release notes, they are here.

I've noticed a few media sites start using the User Reactions feature. Are any of you thinking of enabling it? Maybe on just a specific section? I'm interested in hearing your reactions or ways to improve it.

Under review

Y'all aware that your latest update broke template editing capability on Safari?

Paul Crawford 3 months ago in BLOX CMS • updated 3 months ago 6

Just wondering. Can't select any of the drop downs or expand windows anymore since around Tuesday.

Under review

Feature Suggestion: URL display in asset creation window

Abby 4 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 months ago 4

I was thinking that it would be beneficial to have a box within the asset creation window where once an asset has been saved, the asset's URL is displayed for easy copy/paste. My coworkers and I are frequently (at least once a day) creating assets which we then email out to our subscribers using Constant Contact. It would be nice to have the URL easily copyable from the asset creation screen, rather than opening a new tab or waiting for the asset appears on the front-end. If the URL were displayed in the asset window, it would save a click!

Under review

Feature request: Ability to add text overlay to parallax or full bleed images

Meagen Finnerty 3 months ago in BLOX CMS • updated 3 months ago 10

I'm often using parallax photos to separate sections in a long story. With the new cover art ability to have the headline overlay, I was thinking that it would be really neat if we could put text on top of these parallax or full-bleed photos. We could put subheads or really impressive pull quotes, etc.

Here are a couple examples of how I've used them as a way to separate pieces of a project:




We would like the ability to have live video stream on our site ala facebook.

diane 3 months ago • updated by Meagen Finnerty 3 months ago 5

By time we record/edit/post video it is old news. We'd like to be able to create live on the fly and have the system automatically share it to fb and twitter if possible. Perhaps treat it like 'breaking News' and It only appears on the page if we are 'live'. Once we are done , we can go in and add story and move to a section.


Is there a way to get rid of the mobile anchor from Outbrain?

Nick 3 months ago in BLOX CMS 0

We've had Outbrain for a while now but I just noticed there's an anchor that takes up most of the screen. I don't have a problem with native ads but I don't want something that intrusive.

Under review

Feature request: Default presentation styles for users

Beth OMalley 4 months ago in BLOX Total CMS • updated by Kevin M. Cox 3 months ago 3

If we could set a user's default presentation style (just like we can set that their assets always get them listed as the author) for article assets, that would be very helpful.