Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
0
Answered

AP Flag

Maunette Loeks-Van Patten 3 years ago • updated by Maunette Loeks 3 years ago 3
OK, maybe I am being blond. :) It wouldn't be the first time. 
We are testing the Asset Index: Headlines block on our front page. However, we are feeding AP stories into the block and the "AP" flag is showing.
According to the docs, we can hide a flag, but I've tried every different configuration I'm not getting it to go away.

This is from the documention: skipped_flags

With this setting, specific flags can be turned off. For example, if you have a block that pulls in assets that are flagged featured, every asset would have a featured icon next to it. To turn it off: skipped_flags = featured.

I'm not doing something right. Anyone? Thanks in advance.
0
Answered

Having to authenticate EVERY DANG TIME...

Having to authenticate EVERY DANG TIME I  want to watch a video discourages me from actually watching training videos. 1PWord won't even create a login >:-(

http://townnews.com/shared-content/perform/?domain_name=townnews.com&form_template=training_videos&tra
0
Answered

AP Syndication requirements in Webinar: What's new in BLOX CMS (December, 2014)

Jennifer Price 3 years ago in BLOX CMS • updated 3 years ago 2
Christina Masters mentioned new AP syndication requirements in the December 2014 Webinar. I'd like more information about the exact requirements. Is there an announcement from the AP or documentation that you could refer me to?
Answer
Hi Jennifer!

We have a great doc on this here:

http://docs.townnews.com/kbpublisher/How-do-I-set-up-an-Associated-Press-Syndication-Channel_8966.html

You'll need to get your login information from AP. But, other than that, it is very easy! =)
0
Under review

smart truncating

Mike Stickler 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 1
User today wanted to know where the rest of a caption was. Seems they were looking at the sildeshow block and the caption was truncated mid-word at about 180 characters.

I was wondering about truncating in general... when doing so instead of truncating at the exact character count... Could you not go back the last space prior to that and truncate there with a "..." appended. 

In the example (see image below) the truncated caption would be;
"DES MOINES, Iowa — Farmers set new corn and soybean records last year, harvesting the largest crops ever as a cool summer allowed the plants to mature under mostly favorable ..."
instead of 
"DES MOINES, Iowa — Farmers set new corn and soybean records last year, harvesting the largest crops ever as a cool summer allowed the plants to mature under mostly favorable condit"

That way the reader would receive an indication the text was truncated purposefully and and was not ;an error. 



0
Answered

Leverage browser caching

Craig V 3 years ago in BLOX CMS • updated by Patrick O'Lone (Director of Software Development) 3 years ago 4
Does anyone know if we have access to .htaccess file in blox to leverage browser caching
0
Answered

settings > Jobs > youtube

Craig V 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 1
Can I create a mrss job feed from youtube to create individual youtube assets in blox?
Answer
Hi Craig!

I would actually recommend the Syndication tool. It's free and should be available under Editorial.




Using the Syndication tool, you can set up a channel to YouTube - based off of a user account or a keyword.






Then, you can either just pick and choose from the Syndication channel the items you want (it is really nicely integrated with Editorial).



Or you can create an importer to feed all of the items in automatically as YouTube assets. You can assign them a keyword, flag, section, delete date, etc.

0
Answered

Custom Properties for Site User Accounts?

Robert Dundon 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 2
I see that custom properties are able to be set for site user accounts, which is interesting.

However, I found nothing in the documentation about them. Are they available for use in UTL or elsewhere in Blox?
0
Answered

Can we allow users to select multiple answers in a poll?

Alex Russell 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 2
We post a yearly "Top 10" poll where we ask readers to vote for the top news stories of the year.  We've used PollDaddy in the past.  Trying to reproduce something similar in TN, but I don't see a way to allow users to select more than 1 answer (i.e. "you may select up to 10 from this list").  Is there a custom property that allows us to set the max. number of items a reader may vote for?
0

Interstitial ads

Craig V 3 years ago in BLOX CMS 0
Can interstitial ads be placed on sections fronts(as well as home page) of touch 5 or only assets? Not that I am a fan of this idea, but I was asked if it was possible.
+2
Under review

Need a way to manage the display of new urls, section tag, site index, rss, etc. in one menu

Jacki Gray 3 years ago in BLOX CMS • updated by Mike Stickler 3 years ago 3
When new applications are installed (in our case Tributes) by project managers or the like, new urls (and section tags) need to be excluded from site indexes and RSS options until the products go live.

I have more than once found new urls created (not by my staff) in our site index and rss options. Our readers use our site index.

Feature request: We need a way to manage the display of new urls, section tags, site index, rss, etc. in one menu. In the admin when creating new urls/sections, it would be great to have the option to select a checkmark to hide or display urls/sections in the site map, rss, etc. (The current "exclusion" fields are limited.)

Answer
On the normal article page, we can't have full width inline photos due to the "media box" inset into the article. It is difficult to know how "tall" the media box is, causing users to place items next to it which end up overlapping.

So, we've created some new article modes such as the longform article. When all items are placed inline, they end up being full width across the entire page.
0
Answered

longview presentation - cutlines

Maunette Loeks 3 years ago • updated by Christine Masters (Director of Product Management) 3 years ago 1
I like using the Longview presentation for what we call our "Lifestyle" pieces.
However, if you pull the photo into the copy, you lose the cutline. Is there a photo presentation option I can use to keep the cutline working? I've tried showcase, but of course, it moves it to the top of the page.
http://www.starherald.com/entertainment/air-link-receives-state-of-the-art-helicopter/article_bd3e8753-5626-54e9-b446-5535dc92cede.html
Answer
The cutlines are there, you just need to click on the photo to see it. We did it this way because sometimes cutlines are so long that they cause a huge break in the story that it is distracting.

However, I'll see if there is a way we can 'hint' to the user that there is more if you click on the photo. Maybe it needs to do something on a mouseover or something...

0
Answered

Article personality

Maunette Loeks 3 years ago • updated by Christine Masters (Director of Product Management) 3 years ago 4
OK, so I missed this section in the webinar because I was having difficulty logging into the webinar. 
How do I get the author to show up above as it shows in the documentation? Do I put the author byline in the "author" section? I've tried byline and tagline, have an image of the author, but it doesn't do it, so I'm assuming I'm doing something wrong. Thanks for your help!
Answer
Hi Maunette!

The author needs to have a user account, be assigned to the story as "author," and the account should be filled out with their avatar, bio, etc. If they fill out their Twitter and Facebook, those will show up as well. 

Then, of course, you need the "presentation" mode set to "personality."
0
Answered

Block Custom Property Type Image - How to get the image/URL?

Robert Dundon 3 years ago in BLOX CMS • updated 3 years ago 2
When making a custom block and creating custom properties via Customizations, there is an "image" type, where you can upload an image (pretty cool!). Though, there seems to be no way to pull the image URL, and I've seen no examples in the docs or Core block code, etc.

I've already tried:
this.block.custom.test_image_type;

and

this.block.custom.test_image_type.url;

and they don't appear to work. Any ideas?
Answer
Hi there!

You will see a lot more of this in our new templates which are due out next year.

But, the way to access this image is:

[% this.block.custom.image.resource_url %]

(Where "image" is the name of the property.)