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+2
Completed

Customizing Metered Visits message in Flex.

Jeff Sebestyen 1 day ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 11 hours ago 2

I would like for the ability to customize the Metering Messages within the Community > Subscription settings, the same location that I can customize the emails to customers that have bought a subscription.  


Otherwise, I am looking to see what file can be edited to changed the Metering Message when a user has 9 out of 10 free stories to view.  Is this CSS or UTL even customizable by the customer?

Answer

Hi guys!


We're working on an easier module that will allow these to be customized in the admin UI. However, we did implement the code in a way that makes it easy to override these messages at a custom UTL level.


Here is a page with details on the specific macros you can override.


https://help.bloxcms.com/knowledge-base/applications/community/subscription/faq/article_1e7a2630-6ec0-11e5-9ab0-6f110dad59e2.html


If you don't have access to edit the UTL as described, please contact our Customer Support and they should be able to help.

0
Answered

Unwanted space created by empty section

tbhall 2 weeks ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 11 hours ago 7

Hello,


Is there any way to prevent an empty section from creating unwanted space? 


As shown in the screenshots below: masthead-full-top is creating a space in the header that I can't seem to get rid of. Using the inspect element tool in Chrome I can't find CSS to remove the issue, and the section isn't editable itself.


Any help would be greatly appreciated!


0
Answered

Creating/Editing Editorial/Classified Assets via Webservices API

Robert Dundon 10 months ago in BLOX CMS • updated by TOEFL Masters 11 hours ago 3

Just wondering if that's a planned feature or not.

+1
Under review

How can I fix "Reader View" on FLEX?

Nick 1 year ago in BLOX CMS • updated by Robert Dundon yesterday at 12:48 p.m. 4

Safari and Apple's mobile devices have what's known as "Reader View." It's a nice, clean way to read articles online. We just launched our FLEX site and I see I can use Reader View but when I try it only shows the headline, in-story ads and tagline. I've checked other FLEX sites and they seem to work fine.


What could be preventing it from working on my site?

+1
Under review

Change to how 'buy now' logic interacts with AP photos

Kyle Whitfield 2 weeks ago in BLOX CMS • updated 2 weeks ago 4

Idea: Revise how the 'buy now' button logic interacts with AP photos ... either add more commonly used AP byline phrases or find a way to better auto detect AP photos moving from Merlin to BLOX


1. What problem(s) does this idea solve? AP, from best we can tell, doesn't have a standardized way of formatting bylines. Some say "Name/AP Photo," some say, "Associated Press file photo," some say XXX "via AP." The "buy now" rule for BLOX stipulates the byline must be 'associated press' or 'ap photo' for the button to disable.


2. Why do you need this idea implemented? Provide as many problems or use cases as possible. We're having too many wire photos go on our site that are for sale that we're not licensed to sell.


3. How often would you use this feature? Daily


4.How many people in your organization would use this feature? The entire company, 200+ people

0

Webinar | Why ad viewability matters to your bottom line, and what you need to do

Cherry Wolf (Marketing specialist) 2 weeks ago in BLOX CMS • updated 2 weeks ago 0

Starting as early as January 1st, 2018, sites with programmatic advertising inventory that’s less than 70 percent viewable will see a dramatic drop in fill rate and eCPMs. At our December customer webinar, we’ll talk about why viewability matters to digital advertising and what you can do to increase your score and impact your bottom line.



Topics will include:

  • How advertiser expectations, the IAB and the Better Ad Standards are affecting the industry.
  • How to find out your current viewability score to see where you stand.
  • Simple ways to improve and optimize your site’s viewability.
  • New BLOX CMS features and enhancements to help boost your viewability score.
  • . . . and much more!

Join us on December 14th at 10:30 AM CST to learn more.


Want to take in the webinar on your own time? Register now and we’ll send you a link to the webinar recording once it’s ready.

+2
Under review

Feature request: URL/titles for SEO

Kyle Whitfield 1 year ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 2 weeks ago 5

Instead of URLs picking up an asset's title then generating new URLs when titles are changed, could we consider an SEO title field where an editor could manually define a phrase that would appear in a URL? And the URL wouldn't change as the asset's headline changes?

Example: Story about mass shooting in Baton Rouge

SEO/URL title: Baton Rouge mall shooting
Article asset title: 5 dead in Baton Rouge mall shooting

URL (that wouldn't change): theadvocate.com/baton_rouge/news/baton_rouge_mall_shooting/XYZABC123.html

Right now we shy away from opting for titles in URLs b/c of the mess it creates with multiple URLs per asset.

This would be used very often by us.

+1

Embed form into story, or onto page

Meagen Finnerty 2 weeks ago in BLOX CMS 0

I'm not sure if this has already been cracked, but it would be so nice if forms generated embed codes so we could put them at the bottom of stories, or embed them onto a landing page. Right now, we either link to them or use a third-party form that we can embed. 

0

Geotargeting doesn't seem to be accurate

Nick 2 weeks ago in BLOX CMS 0

From time to time we have some national brands that want to advertise on our website. Many of those are only interested in certain zip codes. The problem is that I look up my IP online and some websites show I'm in the correct city but others show me in a different state entirely. BLOX seems to be the former in this instance and therefore I don't see the ads. This cuts out a lot of our ad impressions. I've even gone so far as to set a radius 100 miles from my zip code and still get nothing.


So is there anything that can be done to more accurately pinpoint where our users are located? Does anyone else ever experience this?

+1

Tie ad blocker detection (does it work?) to member / subscriber recruitment.

Jay Allred 2 weeks ago in BLOX CMS 0

It makes sense to me is to closely tie adblocker detection with subscription / membership recruitment. 


So - for example - if an adblocker is detected, BLOX should notify the reader and encourage them to whitelist the site AND allow publishers to direct the reader to support our work through a membership / subscription.

 

Publishers should be able to easily modify the message the reader sees to make it fit within the corporate "voice" of the organization.

 

Publishers could also be given the option to allow an ad-free experience to readers who become subscribers / members. 


It could work something like this:

Reader: I hate ads and use an ad blocker.


Us: We get it, but if you want to view our content for free, we need you to tolerate the ads. They are the price of admission. But, if you become a member / subscriber, we can offer you and ad-free experience. Sound good?


Reader choice 1: Totally! I want to become a subscriber today!
Us response 1: Great! Here's a link to become a subscriber.


Reader choice 2: No thanks, but I'll white list you so the ads come through.
Us response 2: Thanks! If you ever want to become a subscriber, here's how.


Reader choice 3: No way, you suck. I'm keeping my ad blocker and not paying you a dime. 
Us response 3: We're sorry to hear that. But since we have to pay our bills and the news is not free to report, we'll have to say goodbye for now. 

+2

Live "blogging" article updates

Robert 2 months ago in BLOX CMS • updated by Henry M. Lopez 4 weeks ago 2

We're interested in doing "Live" blogging or article updates. Previously we've just relied on Live Twitter Feeds in articles, but something more substantial would be better for the direction we're wanting to go.


Does anyone have a service that works well with BLOX? Any limitations or potential issues, such as the ~5 minute cache?


Are there any plans for implimenting a Live Blog/Article service in BLOX? Would be fantastic for stories about council meetings, elections, sports games to name a few. Possibly tying it closer to the mobile version of the back end would mean our reporters could do updates on-the-fly and on the field.

0

Feature Request: Minify CSS/JS on the Fly

Robert Dundon 4 weeks ago in BLOX CMS 0

Let's say we have some CSS and JS in the global skin and UTL components. It's on the CDN as the other JS/CSS files as Core TN stuff. This works great!

However, can there be a way to access a minified version of those files? For example, if we have a file in global in resources/scripts/somefile.js (which would translate to something like https://bloximages.newyork1.vip.townnews.com/example.com/content/tncms/live/global/resources/scripts/somefile.js on the CDN) can we have a minified version like https://bloximages.newyork1.vip.townnews.com/example.com/content/tncms/live/global/resources/scripts/somefile.min.js ?

Just a humble idea by me. Thanks!

0
Under review

[Complaint] New E-Edition format, not the best for mobile. [Screen Shots]

Jeff Sebestyen 4 weeks ago in BLOX CMS • updated by Rich Griffin | Product Manager (Product Manager) 4 weeks ago 3

I am usually very optimistic when we get new updates in Blox.  But I have 3 issues with this format.  

  • First, as pictured, the navigation buttons cover up content.  Sure, I figured out how to remove the buttons, but my users won't be able to.   The deprecated white navigation buttons in the red bar were the way to go.  I'd like this to be a Per-Site choice to make.
  • Second, under the hamburger menu, there are no descriptions as to what each button does.  
  • Third, because of the update, I have a random gray bar at the top that I now have to fix.  
  • Forth, I do admire the fact that swiping pages left to right now takes a split second.  Finally, the swiping has been improved.  


+1

Question about / feature request for more configurable autonav block

Brad Bautista 1 month ago in BLOX CMS • updated by Maureen Reinert 4 weeks ago 6

Here's my quandary: 


We're trying to make our calendar utilization more robust, in part by making calendar categories more easily navigable and by hiding some of the breadth of the calendar categories from users by curating the presentation of certain categories.


To that end, I'd like to use an autonav block to direct users to specific calendar pages, though not necessarily all the subcategories of /calendar/, and possibly even to pages outside the /calendar/ directory.


So, to wit: One of the requested features was a page where users can see text listings of a large number of upcoming events — say for the next month. If I create an associated URL (/upcoming_events/) in the /calendar/ directory, it will show up in the autonav block configured to call /calendar/, but it will also show up in the user submission form for calendar events on the dashboard. I don't want users to be able to submit an event as an upcoming event, but I do want them to be able to utilize the autonav to navigate to /upcoming_events/. If I create /upcoming_events/ outside the /calendar/ directory, it will not appear in the dashboard submission form, but it will also not appear in the autonav.


Similarly, we would like users to be able to make submissions under certain categories that are not necessarily presented to all users in the autonav. This is because we have a number of calendar categories which are not extensively populated (dance, car shows) but could be presented together in a broader category (say, entertainment). If /dance/ and /car_shows/ exist under /calendar/, they'll appear in the dashboard submission form, but also in the autonav. We do not want this because we'd rather direct users to fewer, more populated pages instead of many sparsely populated pages. I can use a card block to pull in /dance/ and /car_shows/ submissions to an /entertainment/ page, but the /entertainment/ page will not show up in the autonav unless it is also under /calendar/ — and thus it will show up in the dashboard submission form, which we do not want because "Entertainment" is a broad enough designation that it becomes meaningless unless curated on the front end.


If I've got it right, this is because the autonav and the dashboard submission form both call /calendar/. After racking my brain, the most efficient solution I can think of for this is a block that looks and functions (for the user) like the autonav, but which can be configured in the CMS to display only selected directories. Is there a block that does this? Is it possible? Am I missing an obvious answer?


Any insights are appreciated.


Brad Bautista

Citrus County Chronicle

+3
Answered

Anyone have any suggestions on how to best handle quickly-updating stories?

Kyle Whitfield 1 year ago in BLOX CMS • updated 4 weeks ago 10

So let me pose this scenario:

We've got a story on our the site. Let's say the New Orleans Saints are making roster cuts on deadline day. Our guys are updating their story w/ new player names every couple of minutes. The story tells readers to 'check back frequently' or 'reload the page' for the latest info. How can we best display this info in BLOX so that people who visit a page frequently during a breaking story actually see the most up-to-date info?

Answer

Here is the doc which discusses how you can use flags to reduce caching times for important articles:


http://help.bloxcms.com/knowledge-base/applications/design/blocks/block-library/article_d2b122f4-f038-11e4-a844-ff7a130047bb.html


As the doc says, there are a few limitations, but in general you'll get updates about every minute or so.


However! Note that this does not affect the users' local browser cache. That is still subject to a 5-minute cache. (You could, if you could find the right words, tell users to force reload the page. It is different in different browsers though, so I'm not sure if there could be an elegant way to say this.)


So this doesn't really work for "live blogging" - but it should address the needs of corrections and story updates and breaking news that you want to push to the front page.


We did have a discussion internally today about some enhancements we can make to bring us closer to having some kind of live blogging environment... I will look into that as a possible future feature.