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Kevin M. Cox 1 month ago in BLOX CMS • updated by Elizabeth Stephens 3 weeks ago 2

Does anybody have a quick/easy solution to get something like JuxtaposeJS working on a Flex site?

https://juxtapose.knightlab.com/


EDIT: Looks like I might be able to just embed the code though... (and I admit I posted before even trying but figured if somebody already has a system like this that is TownNews friendly it will save me some time).

0
Nick 3 weeks ago in BLOX CMS 0

If you're like me you get dozens of tech support calls every week. People needing help logging in, subscribing, navigating the website, etc. For a while now I've wanted the ability to add notes to a user's profile.


There are tons of times people call and say they spoke with me last month, last year, yesterday about X, Y and Z and I have no memory of the conversation because of the sheer number of calls I get. So it would be nice to have a place to jot some quick notes, hidden to the user of course. Maybe a date field and a field for text.


It would also help the user's experience that we actually do remember the conversation.


Would anyone else use a feature like this? Is there a BLOX workaround way to do this that doesn't involve a spreadsheet or text document?


+1
Answered
Christine Masters (Director of Product Management) 7 months ago in BLOX CMS • updated by ejm 3 weeks ago 16

Hi community people!


Earlier today we had our big BLOX Core update! If you missed the release notes, they are here.


I've noticed a few media sites start using the User Reactions feature. Are any of you thinking of enabling it? Maybe on just a specific section? I'm interested in hearing your reactions or ways to improve it.


+9
Planned
Nick 1 year ago in BLOX CMS • updated by ejm 3 weeks ago 15

With FLEX's reliance on 4:3 and 16:9 cropping it would seem that many photos will end up cropping off the subject in order to adhere to the ratio. And most sites surely have some blocks that pull an asset in 16:9 and others that pull the same asset in 4:3. I propose a quick-crop tool that allows users to select crops for both ratios without the user having to work out the math or upload a previously cropped photo.


I'm thinking something like the image below that would allow users to select the ratio in a dropdown box and blocks would pull the appropriate ratio.



Would anyone else with FLEX use that?

+4
Planned
Kevin M. Cox 3 years ago in BLOX CMS • updated by Caitlin 4 weeks ago 11
We would like to request the option of having a "Coupon Code" function available for new subscriptions on the website.

We envision being able to link specific codes to specific subscription services (e.g. a code would allow a discount on a 7 day print subscription but not on a weekend only).

To be fully functional, the code should include options to select either: $ off, % off or length of free trial.

This would be a huge tool for our circulation/promotions department and we imagine would be a welcome addition for other newspapers as well.

--> Why we're asking:

To give a little more background I thought it might be helpful to give a specific use case. While we see tons of potential for this feature, there is a specific promotion we're trying to develop in the next month and are having trouble seeing a way to do it with the current system.

We're planning on a new subscription marketing push for our newspaper. We'd like to offer potential subscribers a free trial subscription (either print and/or online) to the paper.

In order to make things as easy as possible we'd like them to be able to sign-up online (create a new BLOX user account) and instantly begin their online trial (get behind the paywall) without having to enter a credit card. At the end of their trial period of course we'll offer to make them a subscriber and collect their payment information.

A "coupon code" function seems like the best way to make this happen but of course we are open to suggestions if we can already pull off something similar with existing tools. For example: Is there a way to link directly to a hidden subscription service?

Please let me know what y'all think.

Thanks
+1
Under review
Paul Crawford 4 weeks ago in BLOX CMS • updated 4 weeks ago 6

Just wondering. Can't select any of the drop downs or expand windows anymore since around Tuesday.

+3
Under review
Abby 2 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 weeks ago 4

I was thinking that it would be beneficial to have a box within the asset creation window where once an asset has been saved, the asset's URL is displayed for easy copy/paste. My coworkers and I are frequently (at least once a day) creating assets which we then email out to our subscribers using Constant Contact. It would be nice to have the URL easily copyable from the asset creation screen, rather than opening a new tab or waiting for the asset appears on the front-end. If the URL were displayed in the asset window, it would save a click!

+1
Under review
Meagen Finnerty 4 weeks ago in BLOX CMS • updated 4 weeks ago 10

I'm often using parallax photos to separate sections in a long story. With the new cover art ability to have the headline overlay, I was thinking that it would be really neat if we could put text on top of these parallax or full-bleed photos. We could put subheads or really impressive pull quotes, etc.


Here are a couple examples of how I've used them as a way to separate pieces of a project:

http://lancasteronline.com/features/special-coverage-lancaster-county-natives-residents-share-accounts-of-vietnam/article_e1f19cee-99a5-11e7-9a0b-3bb01dd01dae.html


http://lancasteronline.com/sports/football/highschool/l-l-league-high-school-football-breakdown-section-one-guide/article_92c330d2-8a8d-11e7-a0d3-e306ea552327.html

+1
Nick 4 weeks ago in BLOX CMS 0

We've had Outbrain for a while now but I just noticed there's an anchor that takes up most of the screen. I don't have a problem with native ads but I don't want something that intrusive.



+1
Under review
Pat Checketts 1 month ago in BLOX CMS • updated by Kevin M. Cox 4 weeks ago 3

Is there a way to have a word limit on free calendar submissions, but offer more words for paid submissions using the Upsell Manager?


In our small/medium market community, we're using the online calendar feature and we allow even businesses to post events at their stores or locations.  Events which are submitted online are also included in our print edition, but we limit certain free submissions to just 15 words.  Currently, I can't find a way to put a word limit on calendar submissions.  And if there is a way to do this, is there also way to make a rule which prompts users to purchase an enhanced listing if they exceed the word limit in the description?  Could the photo in the calendar submission also be set up as an option only available to enhanced listings?


We currently have enhanced calendar listings with a few options (one week, one month, etc.).  Since we implemented these features a few months ago, we've only had one business pay for an actual enhanced listing and it was at an introductory rate to test out the new feature.


Our calendar page is at www.sewardindependent.com/calendar


Pat Checketts

Advertising Manager

Seward County Independent

Seward, NE

Answer

Hi Pat - 


Upsell Manager cannot restrict the number of words or photos for an event.  


The self-service tool is designed to automatically apply properties (keywords, sections, priorities) to an event for purposes of prime placement throughout your site or print edition - homepage, newsletters, entertainment page, search results, etc. 


The value of the upsell is the promotion of a user's event your site rather than the number of words or photos a user is able to apply. 

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Answered
Paul Crawford 2 months ago in BLOX CMS • updated by Kevin M. Cox 4 weeks ago 3

When we upload images to BLOX, it seems to be stripping the metadata out.  If I pull an image of the site, I cannot tell where it was created.  Can we keep that in please?

Answer

Metadata is only preserved in the hi-res version of the photo data if that is being stored in BLOX. All other images are stripped and have optimizations applied against them at this point.

+5
Rob Weir 1 month ago in BLOX CMS • updated by Kevin M. Cox 4 weeks ago 2

Hi there -- our newsroom has been frustrated for awhile with the logic in the subscription module that requires users to register for the newspaper's website before buying a subscription. It's creating a bit of friction when e.g. we want to give out a complimentary subscription to an advertiser or other user, and is also a difficult workflow for some of our users if they don't get a confirmation email for registration. 


I understand the logic of registration being different from subscription status; and I also understand the internal logic of someone needing a registration before they buy a subscription. However, I'm wondering if the subscription page could be streamlined, either to allow people to register while buying a subscription or to create a user registration record as part of a new subscription (that is, prompt for a username when purchasing a subscription). 


Thoughts on that? 

0
Answered
Nick 1 month ago in BLOX CMS • updated by Kevin M. Cox 4 weeks ago 3

I set up a page for just Hurricane Irma assets since we got some significant damage. We have much more than 150 assets but when I try to set up the query size I can get it to display assets until 150. Beyond 150 the system changes the query size back to the first asset being 101. For instance... I change the "First item" to 151 to pull the next 50 assets but when I save the block it defaults back to 101.



I want to have a page for our comprehensive Irma coverage that people can look back through for months to come but the block settings aren't letting me. Is there a way to get around this?

Answer

I would create a URL for that topic, and then design a section around it. You can have groups of photos by date or by topic (before, during, after the storm, or by location, etc.).


Also, depending on the scenario, you could also keyword tag all of the assets, and then link to a search of those assets. That way, it is automatically paged and can go on forever.


I hope Kevin doesn't mind me pointing to this... but during Hurricane Harvey, galvnews.com had the same issue, and I helped them start this page: http://www.galvnews.com/harvey/ You could add to it by having more galleries, or lists of stories, ads, info boxes, etc.

0
Answered
Graham R. Archer 1 month ago in BLOX CMS • updated 1 month ago 3

Anyone know of a way to activate inline video ads — say, a player that pops up as a reader scrolls past the 8th paragraph, plays a 15-second ad, then collapses?


I'm very interested in the products Teads InRead, though I've seen countless copycats. Here's a video of exactly what I'm looking for: 

Anyone know how to make that work in Blox and target ads at it?

Answer

Hi Graham!


It is very easy to implement this kind of technology into BLOX CMS. We've had several partners do this sort of thing.


I would ask for the implementation documentation from the vendor you want to use, and then provide it to our Customer Support team. Usually this will just require a small JavaScript tag added to the head and / or somewhere in the story. Using custom optional points and in-story Utility Regions, this can usually be done with no (or very little) custom coding.

+1
Completed
Kevin M. Cox 8 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 month ago 7

Ticket # 617487 is already open on this request from our Zen to Flex transition, but posting here in addition per normal feature request protocol.


In Zen, when a staff/admin user leaves a comment on an article, it is indicated as such with a little flag as seen here.







Apparently this functionality wasn't carried over to the Flex templates and we would like to see it brought back. Right now there is nothing other than name recognition to help identify that one of our staff members is participating in a discussion with readers.









Having this identifier goes a long way to establishing that a response could be considered official or is coming from something with authority at the newspapers.


What do y'all think?

Answer

Hi Kevin!


This should be very easy to add. Just to make sure - is "Staff" the right verbiage? Maybe, "admin"? It would have to be the same always, though.