Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
0
Completed

Ability to test forms with payment information before going live

Sam Williams 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 1
We'd like to be able to test forms that include payment information before pushing them live to the public. If that's already possible, we haven't found it in the documentation, but it would be a great feature. We've had several cases where forms went live, but there were errors in the form that we were unaware of because we could not process them without it charging a card.
Answer
Hi Sam!

Pretty much any of our products (Forms, Ad Owl, Upsell Manager, etc.) will utilize the test Visa number:

Any name
Any address
acct: 4111111111111111 (a 4 and 15 ones)
expiration: Any future date
CSC code: 123 (I think it can be any three-digit number)

For this to work, you have to be viewing the form in PREVIEW mode (not live).

Try this out and let me know how it works for you.

Christine
+2
Under review

Universal Analytics Upgrade (GA)

Mike DellaVecchia 4 years ago in BLOX CMS • updated by Mike Stickler 3 years ago 3
Apparently Google is now offering improved analytics via a "Universal Analytics Upgrade" however the upgrade will require some tracking code changes.  Here is a link to some detailed info on what is to gain and what changes are involved.  https://developers.google.com/analytics/devguides/collection/upgrade/?hl=en_US Since Town News pretty much controls the GA tracking snippet for us, was wondering what, if any, changes are on the horizon to accommodate the new analtyics.js snippet over the current ga.js.  Might you have an ETA as well?

Google says you can go thru the upgrade process in GA and continue to get your stats as normal, however, the benefits of the Universal upgrade won't be seen until the tracking code is updated.  I'd be willing to beta if you need a volunteer.
Thanks

+2
Under review

Abusing the Report button

Mike Stickler 3 years ago in BLOX CMS • updated 3 years ago 6
Our city was recently debating a "Fairness" ordinance. We had at least one instance where someone used the report button to get a comment taken down (pending approval/moderation) when it obviously was not abusive. I know I can look at the other properties for the comment and see how many times a comment has been reported, but I would like to be able to see a list of users who reported it. I do not want to see the report button used in this manner and if I see a person doing so would love to block them.
+1
Under review

Remove breadcrumbs from page

Matt Connolly - WCI 3 years ago in BLOX CMS • updated by Jason Schaefer 3 years ago 2
Is there an easy way to remove breadcrumbs from a specific page. I still want them for the majority of them, but would like to remove them on pages I scrape to get the "site template" (i.e. for things like e-mail templates and uPickEm contests). I know I can hide this in CSS, but would like to do it in BLOX
+1

Idea's for banner ads...

Mike Stickler 3 years ago in BLOX CMS 0
Three idea's for banner ads I would love to see in order by personal preference...

Link an ad display to user logon or lack thereof... My site content sits behind a paywall and one of the biggest complaints I get is "Hey you posted a link to this article on facebook but the article sits behind a paywall!!!" I know I can bypass the paywall in the article's custom properties but I'd like a way to monetize that. For example if a non-subscriber opens an article then display the ad in the popover position. However never display the popover ads when a subscriber is logged in. (So there would be 3 states "logged in subscriber," "logged in non-subscriber," "not logged in" --- by default an ad would display under all three circumstances... by deselecting one or more options on the ad setup this would be controllable. 

Link Ads together... I would love the ability to link 2 or more separate ads together (related) so that when 1 displays they both do... For example a skyscraper, leaderboard, and background ad (page takeover)

Smarter exclusions ... say I have 2 skyscrapper ads and I'd like them to randomly switch between 2 ad positions... If I put both ads in both positions then it randomly selects which ad will run in each position ... Because the same ad can't run twice on a page sometimes I see both ads some times I will see one ad... I'd like the system to be smart enough to say "Hey this ad is already running elsewhere on the page I'm going to automatically select the other ad for this position."
0
Under review

Has anyone experienced content going live BEFORE their publish date?

Lindy Bazner 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 6
Has anyone experienced content going live BEFORE their set publish date? We experienced a mess of content going live well before their intended publish date, and set off a bit of a firestorm in our newsroom. I have heard of this happening once at yet one other property, but I thought I'd ask around as I'm submitting a help ticket. It's a somewhat sketchy idea of a bug, especially considering embargoed content. We're going to attempt to test it again to recreate it.
0

Email Weather Newsletter

Adam Wratten 3 years ago in BLOX CMS 0
Hi! We've been making a big email push lately and really want to create a morning weather newsletter that would include the day's forecast, then ideally link off to the weather page on our website. Are there any tools available for this in the current BLOX system, or has anybody come across a solution that works with the CMS?
0

Secrets to social networking success with BLOX CMS

With approximately 1.317 billion users on Facebook, it’s clear that social media is here to stay. Growing your social network should be a key component of your marketing strategy, but it isn’t easy. You need publishing tools that make it simpler to post, share and create a community. Learn more »
0
Answered

How to I search for articles with a specific byline in BLOX?

In the BLOX back-end, I want to search for all image assets with a specific byline. I think I remember a way to do this using the "Search Text" field, but I can't find any documentation to support this.
+2
Under review

Readers are creating user accounts without required fields. How does that happen?

Simon Birch 3 years ago in BLOX CMS • updated 3 years ago 3
http://docs.townnews.com/kbpublisher/Readers-are-c...

"BLOX Registration is capable of requiring specific fields - first name, last name, phone number, etc. - before a new registration request can be submitted. However, user accounts exist that do not contain the specified, required fields."

Really, REALLY wish you folks could find a way to fix this.
0
Under review

Documentation for business query rules

Sam Williams 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 1
We are trying to use the Slideshow:Versatile block to try and pull in print-to-web ads from specific businesses in specific places on the site. We see the business query rules in the block, but can't find any documentation on how to use them. Is it based on business ID, priority, etc?
+1
Under review

Open links in new tab

Lonnie de Lambert 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 2
Will TownNews engineer their sites to allow every asset the ability to open in a new tab or window?
0
Answered

Export user account information by date range

Lonnie de Lambert 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 2
Is there a way to export account information for users who have joined during a specific date range? I'd like to be able to export our user account information periodically.
+1
Answered

How to create or find a URL to assign when creating a new form

Art Kabelowsky 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 3
Hello, I am hoping to create Blox forms to serve as preseason preview questionnaires for area football coaches. They will be able to plug in their contact info, comments on the upcoming season, and lists of returning players. Then we could use the Submissions area to retrieve the information.

I tried to create a form to start working on this concept. When I click on NEW FORM, I get a window asking for Form Title and URL. I put in a form title but when I click on the down arrow to select from a list of URLs, no choices are made available to me, just an empty box.

In the documentation, it states:
NOTE: When a new form is created, BLOX CMS will automatically create a URL and insert it into the URL tree relative to the URL that was selected above.

But it is not doing this. I can't get past the blank box where URL choices or a directory tree apparently should be. Also, I'm not allowed to type in a URL to see if the system will create it. So I can't get anywhere. How can we fix this? If it works I want to do many forms for our various coaches to use.