Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
0
Answered

Search option

Ellen Moseley 4 years ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 4 years ago 3
Is there a way to search for assets with a start date of "today," such that you can save a search called "Today's stories" or something similar without having to change the date each day? If it's there, I'm just not seeing it. Thanks!
0
Searching answer

vehicles featured search question

Jason Schaefer 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 years ago 3
Is there a setting that makes the Classified: vehicles featured search display the dealerships alphabetically instead of a random order?
0
Planned

Ad Targeting

Jason Schaefer 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 years ago 3
Does anyone know how to target an ad based on vehicle make in the vehicle vertical?
+6

Inventory Forecasting

april bunch 4 years ago in BLOX CMS • updated by Patrick O'Lone (Director of Software Development) 4 years ago 6
Can you please add a feature showing how many impressions are still available for our teams to sell, via the forecasting window in our Banner Ad System, since this is not currently available?  Thanks! 
+1

Connected Services/Broadcast

Jason Schaefer 4 years ago in BLOX CMS • updated by Patrick O'Lone (Director of Software Development) 4 years ago 1
Can Google+ be added to this? It would be sweet to broadcast some of our content to our google+ page as well as our facebook/twitter.
+2

Author for YouTube Asset

Jason Schaefer 4 years ago in BLOX CMS 0
Is there anyway you can add a way to add an author option to the youtube asset? Right now I've noticed our people have been using the batch edit screen to add this information to the asset. (Used for finding a video by a specific videographer)
+3
Completed

New Check box sectioning

Jason Schaefer 4 years ago in BLOX CMS • updated by Patrick O'Lone (Director of Software Development) 4 years ago 8
It would be nice to add a clear button for the new section system. I am often hearing complaints from our copy desk and editors about incorrect sections being included because they are so used to the old method. Right now they are having to find the active check boxes and uncheck them when they change sections on upload.
Answer
Support for clearing sections has now been added and is deployed.
0
Answered

Help button gone from Template Editor?

Michael Becker 4 years ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 4 years ago 6
Where did the help/template reference button go in the template editor? It's missing...
+5

Poorly performing articles

Jason Schaefer 4 years ago in BLOX CMS 0
I know this request may sound strange.I would like a new report added to the editorial analytics. This would be reports that pull in the opposite of the “Most Popular” article. It would show our least popular (based on pageviews) articles/assets. Currently I am manually tracking this information for our editors/general manager using Google analytics.

We use the information to be able to judge how our audience will react to a similar story in the future or in the extreme case we know not to write another story about that subject if it doesn’t get may views.

Some of our reporters/editors have already used this information to turn down a few stories because the last article we ran about that subject barely even had 20 pageviews but an article that we thought was a fluff piece (two paragraphs from AP) was viewed thousands of times.

I have read article of larger metropolitan papers that do a similar analytics.
It would also be nice if we had a view stats option directly on the article/assets. Similar to what is on the classifieds to quickly view their analytics.Attached is an example:

0
Answered

Find Assets idea

Jason Schaefer 4 years ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 4 years ago 3
I would love to see the 'Saved Searches' code added to the Find Assets popup.

Just one example:  I have specific shared searches saved for our weekly user submitted photo contest. (easy way for our graphics department to grab the user submitted photo for the printed paper)
We change our homepage on Friday to showcase the winning photograph. We will typically pin the winning photos so that we can have the old photo unpin at a specific time (By the way.... very thankful the unpin at a specific time feature)

Unfortunately I have to manually search for those photos (contributed, specific folder, asset type, date range) to pull up that week's photos.   It would be so much easier to just pull up my saved search and get to the photos and pin the winner.

Just a thought... Jason
0
Answered

How do I disable email notification?

Home Reporter 4 years ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 4 years ago 4
Our site currently sends email notifications to the admin email address whenever a calendar item is added. The admin doesn't want to receive these anymore, so I am trying to change the email address for notifications without changing the overall administrator contact info. Is this possible? How do I go about this?
0
Answered

New End of Day Setting in e-Editions

Micah Moore 4 years ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 4 years ago 2
Could you explain the function of the newly released End of Day setting in the e-Editions application? 
http://docs.townnews.com/kbpublisher/BLOX-e-Editio...

An issue many editors and newsrooms identify is that the publication date of all of our e-Editions is incorrect because our paginators send pages thru the FTP at the end of the day/night prior to 12 a.m. of the actual pub date. We have established this workflow to accommodate limited time and resources to manually adjust the e-edition. It is difficult to search our e-editions by date, because Sunday's edition has a 7-11 p.m. Saturday start date/time.

I have previously submitted a support ticket on this issue, and Matthew Reyes said the resolution was pending a software release and added me to this notification ticket: https://secure.townnews.com/shared-content/townnew...
+3

Title Field notice

Jason Schaefer 4 years ago in BLOX CMS • updated 4 years ago 8
Can you add a popup notice for the article asset when they have reached a admin set number of characters. Some of our staff can get fairly long winded in the titles even with us constantly reminding them to keep it short.

For example:
System administrators set the notice number at 50. (just an example number)
System administrators set a notice:  "This title is unfriendly for our mobile visitors please shorten"

When they put in a long title and go to the next field they are prompted with the notice.
+1

Flipbook Mode Feature Requests

JenScoop 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 years ago 0
The flipbook mode of the e-edition is something we would like to utilize better. Once you zoom in on a page there is no way to scroll up and down a page. The mode doesn't seem very user friendly as the moment but if there was a scroll bar it would be more useful. We would also like our default e-edition to be the Flipbook mode if these changes were implemented. 
0
Answered

I've had an issue with recurring events submission from the web.

Terry Yohnka 4 years ago in BLOX CMS • updated by Aaron Gillette (Marketing Director, TownNews.com) 4 years ago 4
When an event had a start time of 7 p.m. and no listed end time, it wasn't able to accept the submission from the web when it was recurring the next day. In other words, I used a recurring event for a Friday/Saturday event that started at 7 p.m. each day. When I put in a start date of 12/12/13 and an end date of 12/13/13, it kept changing the dates so that they were both 12/13/13/ and then gave me an error of "can't be the same day". I supposed the easiest way around it is to create a single day event and then from the Blox CMS duplicate it and change the date. But couldn't understand why this wouldn't work.