Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

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Jamie W 2 years ago in BLOX Total CMS 0

We have 2 papers who share Blox TCMS. We would like to have a site tag selection in Blox Go so that articles submitted by reporters that way end up on the correct website. Currently, articles make it into TCMS but won't make their way anywhere onto the web because there's no way to select which site the article belongs on. Or, if articles are submitted in the CMS Blox Go, they aren't available in TCMS for both papers to use.

Kevin M. Cox 2 years ago in BLOX Total CMS 0

Is there a way to trigger a second round of Social Broadcasts from the same article?

This would be useful for stories that receive a major update with new information.


Under review
Gillan Ludlow 2 years ago in BLOX Total CMS • updated by Nick 2 years ago 4
Hi all,

Is there a way to schedule postings to Facebook and Twitter? Right now, our editor posts all stories back-to-back online, which results in sending out 4 or 5 tweets immediately. We don't want to turn off the automatic posting.

But the only solution I could come up with was scheduling the stories to go off at different times so postings to Facebook and Twitter would be evenly spaced.

Is there another way to do this?

Thanks in advance.
Nancy Bennett 2 years ago in BLOX Total CMS • updated by Kevin M. Cox 2 years ago 1

We miss the chat program from our old system. Can anyone suggest chat programs that they use with Total CMS?

Spell check suggestions are also welcome. Thank you.

Kevin M. Cox 2 years ago in BLOX Total CMS 0

Here is just a fun little feature request to give the TotalCMS appliance a little personality for Mac OS X users. This should have no effect on Windows users either way.

By default mounted server volumes show up with a generic icon.

Besides being boring, leaving it this way makes it harder to distinguish between mounted share points quickly. As such we’ve got custom icons assigned to all servers in the company.

I whipped up some Town News icons (and grabbed the purple one from the web) to use for our install as seen here:

Unfortunately every so often the appliance wipes them out and they revert back to generic icons.

So my “it doesn’t really matter at all, but would be kinda fun feature request” is for y’all to create some custom icons that are included on the appliance by default. That or just set it so the system will leave customer applied icons in place.

They are stored on the root of the share as an invisible INCS file just named: .VolumeIcon.icns

Let me know what y'all think!

Greg Wood 3 years ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 2 years ago 7
We've noticed that whenever a story has an AP flag set, as all of our wire service stories do, anything in the byline field will get overwritten by "Associated Press." Often these are not even AP stories. Could there be a way to force the byline field onto the article if there is one? 

Kevin M. Cox 2 years ago in BLOX Total CMS • updated by Nick 2 years ago 3
Has Town News, or any of you customers, written an article for subscribers when switching from the "classic" E-Edition to the new Live Segmented E-Edition format?

We just made the change as part of our TotalCMS rollout and are getting a ton of user complains/confusion.

I'd like to write something up to explain the changes, but was hoping I wouldn't have to reinvent the wheel if one of y'all had already done something similar I could borrow from.

Nancy Bennett 2 years ago in BLOX Total CMS 0
We would like to be able to search in Total CMS by last modified by. This would be a huge time saver for copy editors and would be the equivalent of searching by author. (We had this feature in our old system and several employees are missing being able to do it.)
Jennifer Price 2 years ago in BLOX Total CMS • updated by Jon S. Winters 2 years ago 1
Does this KB article still describe the only way to remove assets from the website through TCMS: http://docs.townnews.com/kbpublisher/Whats-the-best-method-to-remove-assets-from-the-website-through-Total-CMS_8648.html

If so, are there plans to eventually make a demotion to a workflow step that removes the site tag also update the syndicated copy in the same way?
Kevin M. Cox 2 years ago in BLOX Total CMS 0
I'd love to see an enhancement to the Revisions pane that more easily shows what was changed between edits.

Right now it is fairly cumbersome to figure out what edits were made. If you're looking for edits to the text of a story you need to copy both versions into a third party editor and run a comparison.

In my mind there are a few options that could be added:
1. A simple summary that displays on mouse-over maybe. That reports something like:
10 characters added, 1 section added, 2 sections removed, 1 geolocation added, 1 child asset removed.

2. On the more advanced side, a Wiki style history panel that shows changes side by side for quick reference.

What do y'all think?
Donald 2 years ago in BLOX Total CMS • updated by Cathy 2 years ago 1
* Recommendation:
Use TinyMCE editor for assets in TCMS & CMS.

* What problem(s) does this idea solve?
The ability to insert columns or rows or delete columns or rows after a table is created.

* Why do you need this idea implemented?
We have rule sets which convert agate to tables, but sometimes some of the rows have no content. I can't expect a reporter or editor to open the HTML view and reliably know which <tr> & <td> tags to remove. Having the ability to click on a row and then select delete row is much easier and more reliable.

* How often would you use this feature?
Every night.

* How many people in your organization would use this feature?
All of the sports department (6) plus any of the reporters or editors, or clerks (another 19).
Kevin M. Cox 2 years ago in BLOX Total CMS 0
We'd love to see a Geolocation column added to the Editorial Assets window.

We'd like to switch from using location name-based Sections to actual Geolocations, however one disadvantage will be that we can't see which Geolocations an asset is tagged in without actually opening it.

This makes it hard for an editor to quickly at a glance ensure things are in the right place, like they can now with Sections, without even opening the assets.
Kevin M. Cox 2 years ago in BLOX Total CMS • updated 2 years ago 3
Mark McKillop suggested I make a feature request on this, it came up as we're working on our TCMS install.

We'd like to see the ability to have alerts sent out as assets move through the workflow stages.

For instance, our editors could get an alert when ever a reporter promotes an article from Working to Ready to Edit. Conversely the reporter would get an alert if one of their articles was demoted from Ready to Edit back down to Working (letting them know that fixes are needed).

What do y'all think? Other TCMS users, how are y'all handling notifying reporters if their articles are kicked back from an editor needing changes?
Under review
Hi all,

I am trying to figure out what is going on with our calendar. I recently took over this position and a current staff member keeps telling me something is wrong with the calendar entries.

She says the info in red underneath "AUG 15 - GPF NIGHT OF KNIGHTS" has never shown up before. Now, I've gone back and adjusted the calendar schedule for this particular event to ONE date. But it still shows up and I have no idea how to get rid of it. It's happening to all of the calendar entries.

Jen L 2 years ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 2 years ago 2
We're adding several different columnist pages for a couple of different sections. Everything is showing up okay on the front end, but we can't add the new section tags to the article assets from within Total CMS, only when we're in CMS (the new section tags aren't even showing up as options in TCMS). I've never done this before, so I might be missing a step. Is there any way to add the tags to TCMS so we can put them on from there instead of having to go into CMS?