Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
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Webinar recording: What's new in BLOX Live e-Editions & BLOX Total CMS

anonymous 2 years ago 0

At our June webinar, Rich Griffin (BLOX Live e-Editions product manager) and Jon Winters (BLOX Total CMS product architect) discussed the latest updates and new revenue opportunities.


Highlights include:

  • Generating revenue with ne banner ad positions for BLOX Live e-Editions.
  • Increasing user engagement with cutout asset upgrades.
  • Creating a better reader experience with simplified jump segmentation.
  • Saving time with improved asset merging and page replication in BLOX Total CMS.
  • And much, much more!

For more information, watch the recorded webinar today!


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Business card: Business (Flex)

Sarah McCraley 2 years ago 0

Is there a way to have mapping as an option on the flex block : Business card : Business (Flex).


The block for Calendar: Card Event has a mapping option. It would be nice to have mapping as an option for the business blocks as well.


Thanks,

Sarah

+1

How come when you type replies in articles paragraphs are not allowed?

rustyp 2 years ago 0

How come when you type replies in articles comment section paragraphs are not allowed?


Thanks.

+4

GeoIP/Geolocations to customize website experience for users

Mary Shepard 2 years ago 0
I would like Town News to include location identification on the site so that we are able to tailor/customize the site per a users location.

Currently we are able to edit the zip code that is used for the search block or to enter a new zip code. However, in our case our circulation area covers over 75+ zip codes. Not using IP-location information in 2016 seems like very poor usability to me. We should be identifying where visitors are located and using their zip code to deliver more accurate search results the first time they search based on the user’s location.

Additionally this could be expanded to allow site designers to develop blocks that would dynamically deliver the most relevant content based on a users location i.e. weather, news, offers, etc.

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Join us | How to generate more revenue with BLOX Live e-Editions

anonymous 2 years ago 0

At our June customer webinar, Rich Griffin (BLOX Live e-Editions product manager) and Jon Winters (BLOX Total CMS product architect) will discuss the latest updates and new revenue opportunities.

We'll cover:
- Generating revenue with new banner ad positions for BLOX Live e-Editions.
- Increasing user engagement with cutout asset upgrades.
- Saving time with improved asset merging and simplified page replication in BLOX Total CMS
- And much, much more!


Join us on Thursday, June 2nd at 10:30 AM CDT.

+4

Feature request: Add photo gallery to poll assets

Erica Smith 2 years ago 0

Polls are awesome. They'd be more awesome if I could add images as child assets and have those images show up as a photo gallery. (If you add photos to a poll asset now, they show up as cards under the poll.) This of the "who wore it best" polls you could do! The contest-type polls! Anyone else interested?

+2

Mugshots and mobile

Erica Smith 2 years ago • updated by Rebecca Fellenbaum 2 years ago 1

The mugshot presentation style is great for desktop users, but awful for mobile users, and we have more mobile users than desktop.

Here's what I mean by awful: Say you have a story with two photos and two mugshots (using the mugshot presentation style on those two photo assets).

Desktop view: Headline, two photos at the top of the story in a gallery format, two mugshots in the left rail and the story in the larger portion of the page.

Mobile view: Headline, mugshot, mugshot (they're stacked), photos in a gallery format, then the story. You're in real trouble if you have a story with more than a couple of mugshots.

I want to change this — and I think it should be a global change. Ideally, on mobile the mugshots would be part of the photo gallery — the order in which they're added as child assets would be the order they appear in the mobile photo gallery.


Anyone else in favor?

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Webinar recording: Spring cleaning 101

anonymous 2 years ago 0

At our May customer webinar, Christine Masters, director of product management, discussed a variety of ways to refresh and renew your website.


Highlights include:

  • Keeping your site up-to-date by cleaning out old blocks, auditing your admins and evaluating your ads.
  • Freshening up your front page with new display blocks.
  • Making sure your site is mobile-ready and search optimized.
  • And much, much more!

For more information, watch the recorded webinar today!

+2
Under review

Instant Articles

Paul MacNeill 2 years ago • updated by Christine Masters (Director of Product Management) 2 years ago 3

Now that Facebook instant articles is live for all publishers, can you update how we incorporate this into the BLOX system.

Answer

Hi Paul! We are working with two papers to do a live test before releasing this to all sites. We've already had to make several updates to our Facebook Instant Articles feed based on our first live tests. But, neither of the two papers have been approved. Once that happens we'll do an announcement. :)

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Join us | Spring cleaning 101: Easy tips for optimizing your BLOX CMS site!

anonymous 2 years ago 0


Spring cleaning 101: Easy tips for optimizing your BLOX CMS site!


Spring is here, and it's a great time to think about updating and cleaning up your BLOX CMS site! At our May customer webinar, Christine Masters, director of product management, will discuss a variety of ways to refresh and renew your website.

We'll cover:

- Keeping your site up-to-date by cleaning out old blocks, auditing your admins and evaluating your ads.

- Freshening up your front page with new display blocks.

- Making sure your site is mobile-ready and search optimized.

- And much, much more!

Join us on Thursday, May 5th at 10:30 AM CDT.

+1
Answered

Facebook Instant Articles

Paul MacNeill 2 years ago • updated by Christine Masters (Director of Product Management) 2 years ago 4

Following up on Rob Weir's question, but with a Facebook focus. A Wordpress plug in was just announced making it easy for all publishers to access instant articles. Does TownNews have a plan to quickly match this?

Answer

Yes! We have already built the integration in fact. We haven't yet announced it because we'd like to have a customer go live with it to make sure it works properly and there are no issues. If anyone has a Facebook account that is approved for this, let me know, since it is still technically in beta on the Facebook side. =)


Thanks!


Christine

0

facebook instant articles right to left

Yael Kremer 2 years ago • updated by Christine Masters (Director of Product Management) 2 years ago 1

Does anyone know weather facebook instant articles are about to support right to left languages such as hebrew?


thanks:)

Answer
shadyanwar 2 years ago

Yes. Having tested IA today, you can simply edit the code of the published post and make sure the html tag has the direction attribute set to right-to-left: <html dir="rtl">

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Planned

Global Regions Displaying only on detail pages and not the index page

Sarah McCraley 2 years ago • updated by Christine Masters (Director of Product Management) 2 years ago 3

Does any one know if there is a way to have a block within a global region appear only on the detail page and to be hidden on the index page. Also is there anyway to have a global region be sticky on a detail page?

0

Webinar recording: Making money with FREE content

anonymous 2 years ago 0

At our April customer webinar , Tim Turner, Content Exchange program manager, discussed ways to grow your bottom line with value added content and TownNews.com's Content Exchange program.

Highlights include:

  • Tips on making money from TownNews.com's FREE value added content options.
  • Best practices for using articles, videos and more from the Content Exchange program on your site.
  • How to encourage users to stay on your site longer and consume more content with recommendations.

For more information, download the slideshow or watch the recorded webinar today!

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Under review

Locked story warning

Erica Smith 2 years ago • updated 2 years ago 6

It's very easy to get into a story that's locked by someone else, edit it and assume you can save those changes. That doesn't work, of course — the file is locked by someone else. There's a red warning at the bottom of the asset, but it's easy to skip — especially if you're starting at the top of an asset.


Anyone else interested in a more obvious warning? A pop-up would be very helpful to our editors: "This story is locked. Would you like to read it?" (Or something similar.)