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Under review

How can I fix "Reader View" on FLEX?

Nick 1 year ago in BLOX CMS • updated by Robert Dundon 1 month ago 4

Safari and Apple's mobile devices have what's known as "Reader View." It's a nice, clean way to read articles online. We just launched our FLEX site and I see I can use Reader View but when I try it only shows the headline, in-story ads and tagline. I've checked other FLEX sites and they seem to work fine.


What could be preventing it from working on my site?

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Our site appears to have the same problem as yours. I think this is related the fact that, like us, you have a registration wall set up. I think when the Safari reader hits the restricted access content, it isn't allowing that content to be displayed. I say this because our obituaries are not behind the registration/google survey wall and the text of those come up in reader mode. The image isn't there, but the text is.

I think you're right, Maureen about the paywall creating a conflict. I tested it on our site and it was the same. Paid articles didn't display in the reader mode but free articles did. I find it strange that Safari will load a page but the paywall prevents it from rendering the reader mode. TownNews is there anything that can be done about this?

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Under review

Thanks Nick for bringing this to our attention!

I will be creating a bug ticket so that our Development team can look into the issue.

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Thanks Rich!

Any update on this? Someone at my employer pointed out this issue a few days ago.