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Under review

Community Calendar & Marketplace Businesses venue submission on mobile is less than desireable

Keri Franzoni 2 months ago in BLOX CMS • updated by Phil Pracht (Product Manager) 2 months ago 3

You've made an update recently so this is better, but it's not there yet.

When using a mobile device to submit an event with the Marketplace Businesses module active the user experience to
"Find a location" lands on a screen that does not function well. If you are lucky the venue will display so you can choose it, but the box is not tall enough on an IOS iPhone 8. When you type in the search area, again it might display part of one venue from the search. The user is limited to the choice displayed and no way to navigate the remaining venues in the system or search. 


Nailed yet RE scrolling. I've issued a ticket to resolve this. We'll try to have a fix out soon! 

Under review

Create a 5-star review application for restaurants and businesses to attach to article assets

Steven Mazzacane 5 years ago in BLOX CMS • updated 2 months ago 6

Poorly performing articles

Jason Schaefer 5 years ago in BLOX CMS • updated by Ian McPhee 2 months ago 1
I know this request may sound strange.I would like a new report added to the editorial analytics. This would be reports that pull in the opposite of the “Most Popular” article. It would show our least popular (based on pageviews) articles/assets. Currently I am manually tracking this information for our editors/general manager using Google analytics.

We use the information to be able to judge how our audience will react to a similar story in the future or in the extreme case we know not to write another story about that subject if it doesn’t get may views.

Some of our reporters/editors have already used this information to turn down a few stories because the last article we ran about that subject barely even had 20 pageviews but an article that we thought was a fluff piece (two paragraphs from AP) was viewed thousands of times.

I have read article of larger metropolitan papers that do a similar analytics.
It would also be nice if we had a view stats option directly on the article/assets. Similar to what is on the classifieds to quickly view their analytics.Attached is an example:

Under review

Integrate Facebook events with BLOX Calendar events

Christine Masters (Director of Product Management) 6 years ago in BLOX CMS • updated by Ian McPhee 2 months ago 5

Allow the Calendar in BLOX to associate an event with a Facebook event. Then, you can use the FB API to pull photos to the BLOX page!


Quick cropping tool for 4:3 and 16:9 for FLEX

Nick 3 years ago in BLOX CMS • updated by Ojass Narawane 3 months ago 18

With FLEX's reliance on 4:3 and 16:9 cropping it would seem that many photos will end up cropping off the subject in order to adhere to the ratio. And most sites surely have some blocks that pull an asset in 16:9 and others that pull the same asset in 4:3. I propose a quick-crop tool that allows users to select crops for both ratios without the user having to work out the math or upload a previously cropped photo.

I'm thinking something like the image below that would allow users to select the ratio in a dropdown box and blocks would pull the appropriate ratio.

Would anyone else with FLEX use that?


Facebook Instant Articles

Paul MacNeill 3 years ago • updated by Patsy J. Moore 3 months ago 5

Following up on Rob Weir's question, but with a Facebook focus. A Wordpress plug in was just announced making it easy for all publishers to access instant articles. Does TownNews have a plan to quickly match this?


Yes! We have already built the integration in fact. We haven't yet announced it because we'd like to have a customer go live with it to make sure it works properly and there are no issues. If anyone has a Facebook account that is approved for this, let me know, since it is still technically in beta on the Facebook side. =)




Breadcrumbs above articles

Kevin M. Cox 4 months ago in BLOX CMS • updated by Patsy J. Moore 3 months ago 8

Is it possible to have the "breadcrumbs" that are at the top of section pages by default continue to be displayed above articles? This would allow easy back-tracking into the section.

I thought I could do it with Utility Regions but it won't allow me to place the standard "Section | Utility: Page heading | Dynamic" block there.

Is anyone else doing something similar?


What is the url for a specific asset in our Blox (Flex) CMS?

Ashley 3 years ago in BLOX CMS • updated by Patsy J. Moore 3 months ago 5

Hello, I'm new to TownNews and Blox so forgive the simple question, but how can I get/find a direct url to an individual asset thats hosted in our Blox (Flex) CMS? For example, if I batch import a bunch of pdfs and then search for them in the CMS, I'd like to be able to add a text link to one of them in another CMS for those viewers but I am unclear what the url is for that specific asset. Thanks for your help!


Hi there!

I think the easiest way is to go to the asset, then click on "live view" (under the "preview") button. It will open the live page and you can get the URL from there.

As soon as the asset is saved and publishable, you can get the URL from the live view link. Even before it shows up on the front page or on other pages. So, this is actually a good way to get a URL in order to send it to an email or other places quickly, because it is immediately available.

However, this is how you would link to the PDF page. We would highly caution against linking directly to any binary element, whether it is a photo or a PDF or a video, because sometimes those storage URLs change and will cause broken links. It is pretty rare, but the URL of the files themselves (not the asset URL, but the binary file) may change.


Improvements to Blox commenting system

Michael Becker 2 years ago in BLOX CMS • updated by Patsy J. Moore 3 months ago 1

I would be very interested to hear from other users about improvements they'd like to see to Blox-native commenting. Here are my suggestions so far.

(And to head off the inevitable: I am not switching to Disqus or FB just to get features. This is about improving the Blox system.)

  • The ability to moderate comments from the article page, rather than having to go into the Blox back-end.
  • "Trusted" commenters or some other sort of ranking system. Trusted commenters would be able to post links without review and their comments would be filtered nearer to the top of a comment list with a "Best Comments" sort order.
  • A "Best Comments" sort order, which would be decided by the upvote/downvote system.
  • See above: An upvote/downvote system for comments.
  • Ability to have clickable links
  • See above: Ability to hold comments for moderation if they contain links
  • Ability for users to edit their own posts.
  • Ability for users to upload images.
  • Ability for newsrooms to specify a period after which comments on an article close automatically.
  • Ability to show comments already posted AFTER commenting has been disabled, rather than having them all disappear.
  • Pipe dream: Real time comments.
  • Others?
Under review

We are attempting to use the new promo designer block. When a reader abandons his/her unfinished AdOwl order, I would like to offer the reader a button to call us. Tech support says it isn't possible. Can that be right? Ideas?

Peggy at the Leader 4 months ago • updated by Christine Masters (Director of Product Management) 3 months ago 3

We are attempting to use the new promo designer block. When a reader abandons his/her unfinished AdOwl order, I would like to offer the reader a button to call us. With an active click-to-call button. Tech support says it isn't possible. Can that be right? Ideas?


I'd like to sort Classified ads placed via AdOwl by category for a given date range.

pgibson 3 months ago 0

I'd like to sort Classified ads placed via AdOwl by category for a given date range. 

To do this. I need to be able to export a search result which includes both an AdOwl identifier and category information. I'm not finding a way to do this.

Category is not a filter setting for AdOwl Orders or Transactions searches.

I can export AdOwl Transactions, but the export does not include category information.

I do not appear to have the capability to export search results for AdOwl Orders.

AdOwl ads contain a unique External ID. but this does not appear to be searchable/indexed content in a Classifieds search: also. I am unable to export the results of a Classified search.

We would use this feature several times per year, perhaps monthly.  

This feature would be used by two people (Classifieds Manager, CEO), which constitutes 50% of our users.


Make child/parent asset position default to END of article, not in a new column

Lake Looker 4 months ago in BLOX CMS 0

It's so frustrating how a parent or child asset becomes an automatic sidebar in our layout. So you can lay out an article beautifully. But if, a year later, you add that original article as a child asset to a new article, then it ruins the layout on the original article -- putting this "sidebar space" on the left column with one article in it, and shifting the layout of the whole article to the right. So then every time I add an old article as a child asset to a new article, I have to go back to the old article and fix the layout, so that its new "parent" is inserted at the end, rather than default being moved to the left side and ruining the layout.


Fixing the size of type on the NOW App

Nic Stevens 4 months ago in BLOX CMS • updated 4 months ago 4
I didn't know if this was in the works or not but we've been getting a lot of comments on the size of the font on the NOW app. Do we know if we'll be able to choose a different font size in the near future?
Yes, we are working on font size! Currently slated for the next version, due out early next year.
Under review

Blox Commenting system

Thomas Martinez 4 months ago in BLOX CMS • updated by Kevin M. Cox 4 months ago 5

I know this has been asked in a similar post a couple of years ago, but ....

We just switched to Blox commenting from Facebook. A lot of commenters immediately complained they didn't have the ability to edit their own comments. Most other major commenting platforms have the ability for users to edit their own comments.

Do you all think this would a useful change for TownNews to make?




NOW App Select a home page

Nic Stevens 4 months ago in BLOX CMS • updated by Kevin M. Cox 4 months ago 1

In the new BLOX NOW app, we'd like to be able to select a landing page when you open the app. This way people can select if they want local news, business, homepage or what when the app opens. We had this in our old app and I think people really liked it.