Welcome to the TownNews customer community! Connect with other TownNews customers and with us to suggest features, share best practices and ask questions.

Though TownNews representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

0

Read it now: TownNews.com Bulletin (November, 2014)

Aaron Gillette (Marketing Director, TownNews.com) 4 years ago • updated 4 years ago 0
TownNews.com Bulletin (November, 2014)
In this month's issue:

  • Ferguson unrest drives heavy traffic to St. Louis news sites
  • Learning the value of your archives
  • Webinar video: Exciting editorial enhancements help you create long-form stories, paged galleries, timelines and more!

READ IT TODAY!

Not signed up? No problem! To receive the monthly TownNews.com Bulletin and other news and alerts from TownNews.com, click here and enter your email address in the "Stay Connected" sidebar.
+1

Editors: Don't miss this webinar!

Aaron Gillette (Marketing Director, TownNews.com) 4 years ago • updated 4 years ago 4
At this month's webinar, we'll give you a sneak peek at the upcoming BLOX CMS release. Scheduled for mid-November, the new version features a pile of exciting editorial enhancements.



Highlights include:

  • New article presentation modes allow you to easily create popular long-form and personality-focused stories.
  • New collection presentation modes help you build series, paged galleries, timelines and more.
  • Powerful new query rules give you more control over block content.
  • Results from the syndication tool are simpler than ever to browse and pull into your site.
Join us for a live webinar on Thursday, November 6th, at 10:30 AM CST. Sign up today!
0
Under review

subscription_bypass > true is not applying to mobile site.

Jeff Sebestyen 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 years ago 3
We have instant paywall.  I have applied subscription_bypass to a story.  But when I visit the story on a phone, it is still locked up on the mobile site.

Desktop: http://www.tdtnews.com/news/article_d447d8a6-6960-11e4-ae5b-5f6396a12010.html

Mobile:  http://m.tdtnews.com/news/article_d447d8a6-6960-11e4-ae5b-5f6396a12010.html?mode=jqm
0
Answered

Image asset presentation options

Christine in Bristol 4 years ago in BLOX CMS • updated by Mike Stickler 4 years ago 4
So with the upgrades, do we lose the miscellaneous tab option for type of display (ie mug to panorama) on the image assets? It's disappeared from our options, at least where it once rested. Did it move? Or did we lose it altogether?
Christine
0

Customized meter messages

Nick 4 years ago in BLOX CMS 0
I'm trying to customize the message below to include a promotional offer of 99 cents for a month. I've tried putting in metered_sub_final_message in the URL custom properties but it won't change the text. This is what I'm trying to add:

<a style="font:bold 13px Arial,sans-serif; color:#21491d; padding:10px 10px; background: repeat-x scroll 50% 50% #d3e0cd; border-radius:4px;" href="https://thebrunswicknews-dot-com.bloxcms.com/users/admin/service/purchase/?serviceid=3767&driver=subscription&referer_url=/users/admin/service/purchase/&step=1">99&cent; Trial</a>

Answer
Hi there!

There is a list of them available as a link on this page, under the "icon" section:

http://docs.townnews.com/kbpublisher/Utility-Infolink_5942.html

http://docs.townnews.com/kb_upload/image/Blox_CMS/Block_Templates/tn-common-icons.jpg

Hope this helps!

Christine
0
Answered

log_email for individual jobs

Craig V 4 years ago in BLOX Total CMS • updated 4 years ago 4
Can I use log_email on individual jobs and not all jobs? If so, do I just add it to the job under destination tab?

http://docs.townnews.com/kbpublisher/log_email_5908.html
+4
Under review

Mobile-friendly display for Election platform assets

David Marsters 5 years ago in BLOX CMS • updated by Travis Tyler_ 4 years ago 2
I've been setting up our election coverage for the 2014 cycle, and as best I can tell, the assets within the Election Stats platform do not display in a mobile-friendly fashion when viewed on a mobile device, like an article would. I've been able to pull them in to Touch 5 blocks, but when you click on them on a mobile device, they just go straight to the desktop version of the page. This is particularly inconvenient for a phone display. 

With the huge growth in mobile traffic and the way voters are consuming content now, it would seem to be an absolute must that these election assets get a mobile-friendly display in the future.

Thanks very much.
0
Answered

Google news images/links are not ours

Craig V 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 years ago 5
If I search our stories in google news we get the correct text but sometimes images are not ours. Search "site:buckscountycouriertimes.com" in google news. Has anyone found a workaround to tell google news to use a default image and not someone else's?

Answer
Hi Craig!

Here is the Google News help page, which says that if you don't have a related image (that meets their requirements) they will sometimes help you out by adding one from somewhere else:

https://support.google.com/news/publisher/answer/1...

"Please keep in mind that in order to show as many different sources to our users as possible, we sometimes pair relevant images with articles from different sources."

So, it doesn't look like much can be done other than to try to have images with all of your main stories.

I had thought that setting an og_image setting would help, but you have that already, so clearly Google News won't use that.
+3
Under review

Real-time Sports Scoreboard

Craig V 4 years ago in BLOX CMS • updated by Jason Schaefer 4 years ago 2
I want the ability on a section front to create a real-time sports scoreboard, then when the game is complete, display the results. I don't see a sports stats block for this. Has anyone ever done this before?
0

Topic Pages Examples

Jason Schaefer 4 years ago in BLOX CMS 0
Does anyone want to show off how they are doing topic pages with BLOX. We are just getting started and wanted to see how our fellow BLOX papers are doing it to get some ideas.
0
Under review

Trouble with bots and crawlers

Mike Stickler 5 years ago in BLOX CMS • updated by Patrick O'Lone (Director of Software Development) 4 years ago 6
Is anyone having bandwith overages and when they try to track them back discover msnbot is accounting for 24%-33% of total page views. I am loathe to block them completely but changing the crawl delay had no effect? 

By way of comparison googlebot, yahoo(slurp), and bingbot all seem to account for about 6% of our pageviews. 

How are you dealing with the issue?
0

Weather rss

Craig V 4 years ago in BLOX CMS 0
Is there somewhere I can get a rss feed for the weather that Town News pulls?
0
Completed

Broadcast Idea

Jason Schaefer 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 4 years ago 1
One of the big issues with Facebook is that when you broadcast and the asset has no image attached that FB will pull a random image. Unfortunately this includes ads or business logos.

Can a prompt be added to broadcast that notifies the person broadcasting that there is no image attached and makes them choose to continue.
Answer
Hi Jason!

We have a feature that, when you do not have a related image on the page, will send FB a "default" og_image to use. Most newspapers will use a logo or something similar.

Here is the documentation:

http://docs.townnews.com/kbpublisher/OpenGraph-Tag...

Also, note that these can be set on the URL, so you could theoretically have a different og_image per section.
+4
Under review

General request for expanded sorting functionality

Dylan McKinley 5 years ago • updated by Christine Masters (Director of Product Management) 4 years ago 7
Blox's power is obvious and awesome, but just imagine how we could enhance and improve efficiency in our various workflows if we had more control over the metadata we can see in the asset search results viewer. Perhaps it's already in the works, or perhaps there are technical limitations I am not aware of – but it would be fantastic to see all columns sortable, many more columns available to show more metadata fields, more and customizable functionality of what kind of preview hover text shows (for instance, right now the only thing you see is the image when you hover over it - it'd be great to tweak that to show the caption as well or be able to switch between them somehow). Generally, I'm hoping we can see the search results grow into something more like an Explorer or Finder window. I know I could shave a ton of time off the projects I work on with more options. Thanks for all your hard work, TownNews!