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Weirdness in Google analytics results

Elizabeth Stephens 3 years ago in BLOX CMS 0
I've submitted a support ticket on this, but I was curious if anyone else had seen this.

We launched 2.5 weeks ago and started looking at our Google analytics closely this week.

We are getting more views on individual photo urls than the story urls and more time on the photos than the stories. We don't really have blocks showing individual photos (just photo galleries), so it's pretty difficult to get to a photo page. The sourcing is also direct (from users already on the site). This makes us think it is registering views on the story on the photos. Anyone seen this? Is there a way to straighten it out?

More views for images/collectiong

Lindsay Weaver 3 years ago in BLOX CMS 0
Hi all, wondering if there's advice on how to generate more views for our photos and collections? We have photographers using cryptic naming devices for archive purposes and wondering if giving them matching headlines would help with views as well? Trying to sell the point to stubborn journalists. Any advice is welcomed.

I'd like to import an article asset and make it a child of another article

A. L. Flanagan 3 years ago in BLOX CMS • updated by Sarah Taylor 3 years ago 0
We have a series of articles about cooks, with related articles (2-4, usually) containing recipes which were contributed by the cook profiled. I'd like to import the recipes from NITF, but don't see a way to say "this article is a child of article {ID}". Is there a way to do that, which I'm missing? If not could, could a way be added? Thanks!

Set up Flex on a url with a custom application skin

Craig V 3 years ago in BLOX CMS • updated by Sarah Taylor 3 years ago 1
Is it possible to set up a custom application skin with Flex so we can use it based off of the url?
Hi Craig!

A few issues with this:

1. You can only have one active global folder at a time so that could potentially cause problems. Technically Flex doesn't have dependencies on global, but I'm not sure if there would be conflicts. You definitely wouldn't get customizations and code from that global.

2. Your header and footer from Zen would not work on Flex. Flex would not ask for those files.

3. Any variables set on Zen would not work on Flex (we have purposefully namespaced them) and vise versa.

It MAY be theoretically possible (I haven't tried it) to have a Zen site running a non-standard Flex skin such as Live e-Edition (which has no header and footer or theme options like the rest of the site). However, since Zen and Flex Live e-Editions are very similar, I'm not sure why you'd want to.

Under review

Support for Disqus commenting

Michael Becker 4 years ago in BLOX CMS • updated by Sarah Taylor 3 years ago 5
Blox already has an option to turn on Facebook commenting. Now how about including the option for Disqus, which is an incredibly popular commenting system. 

Moreover, Disqus has built a single sign-on solution into its API that, though it's a bit complicated, could be integrated with Blox logins, making the experience seamless for users. 

At the very least, the option to use the free Disqus commenting should be one that's included. 
Under review

How do a I change the size of marketplace logos?

Nick 3 years ago in BLOX CMS • updated 3 years ago 2
I know I can change the size of the image with css but it stretches the logo beyond it's actual width. So is there a way to tell the back-end to display a logo with a larger width? I tried the "Logo preview widths" and uploaded a new image but it still gave me a width of 200px that ends in ".preview-200.jpg" When I change the number in that just to test the file it doesn't find an image.

CSS classes for blocks

I'm trying to center text in a text utility block, and it seems like that would be an available CSS class but I can't find documentation for what CSS classes work on blocks. (1) Can text be centered? (2) Where is the documentation for CSS classes for blocks?
In general, it depends on the block. Different blocks have different classes that could be used. Also, each block has its own block ID which creates a unique class that can be targeted.

One of my favorite techniques is that you can add a class into the settings of the block. So in this case, I'm adding a class called "center-text."

By itself, these custom classes don't do anything. It just inserts the class into the div created by the system.

You would have to create your own CSS which then targets that class, and possibly other items inside the block, to create your rules.

I would recommend using Firebug or Web Developer Tools to test out the rules and classes and see what specific items you need to target to accomplish what you want.

Let me know if this helps!

Under review

Sorting assets with children first

Nick 3 years ago in BLOX CMS • updated 3 years ago 2
I know there is a query rule to only display assets with child assets but is there(or will there be) a sorting rule to show assets with children first? Often times only a few of our local articles have photos. The editors are supposed to give articles priorities each night to ensure the ones with photos display at the top but that doesn't always happen. This can be troublesome, especially on the weekends when I'm much more concerned with enjoying my time off than checking BLOX.

Collection > Pesentation (Series)

Craig V 3 years ago in BLOX CMS 0
For collection with presentation set to (Series), is there a way to make the thumbnail size larger?

Add Survey Form to New Asset types

Christopher Aune 3 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 years ago 4
I'd like to have an Input Form available thru BLOX CMS New Asset types so that community youth sports coaches can send in their box scores and provide a brief comment to a few simple questions. Questions would vary according to season/sport. About half of coaches feel comfortable sending me an email, but the other half need prodding to get a comment out of them -- an essential for a story. I don't have time to chase them all down each week. Here's an example that I helped set up with one local sports team:http://www.seiunitedsoccer.org/Default.aspx?tabid=846271. When they complete the form and hit the Submit button, the info should come to me in an email. This should actually be easier than the Poll asset that's already available, but the answers would vary instead of multiple choice. Can we do this? Thanks.
Hi Christopher!

Looking at your example, this looks very much like something you should be able to build with BLOX Forms. You can set up a new questionnaire, set yourself as the recipient, e-mail the link to the coaches. The submissions would then be e-mailed to you, as well as be available in the Form Submissions panel for review (in case you are on vacation and someone has to fill in, etc.)

Here are our docs:


Hope this helps! =)



Geolocations and Blocks

Craig V 3 years ago in BLOX CMS 0
What is the best way to query a block based off of someone's currently location. So if I am in Doylestown PA then the block would only bring in news tagged for Doylestown.
Under review

Google Surveys + paywall integration

Christian Ramirez 3 years ago in BLOX CMS • updated by Rich Griffin | Product Manager (Product Manager) 3 years ago 3
I would like to see the ability to integrate both Google Consumer Surveys with a paywall. Offering a fallback to customers who would like to opt out of surveys for a subscription fee.

Fixed Navigation of E-edition Viewer

Alessia Alaimo 3 years ago in BLOX CMS 0
When viewing e-editions on all types of media, is there a way we can make navigation fixed? that way the viewer doesn't have to scroll to the top of page to go to next page?

Election Stats: Bug fixes and feature requests

Josh Renaud 3 years ago in BLOX CMS • updated by Tim D'Avis 3 years ago 1
I've been trying for over a year in various forums to get TownNews to fix some problems with Blox Election Stats, including a customer service ticket (#567614), but I have received no feedback. Here again are some of the bug fixes and improvements we would like to see:

1. Need a way to specify section tags, or to specify party

I find it strange that candidate assets don't have a discrete field for party. Instead, the Election Stats way is to assign a party is to give the candidate a section tag (ie /elections/party/republican).

But neither the Candidate CSV nor the Race CSV have a field for section tags. So there is no way to specify to which party a candidate belongs when we upload the CSV.

The end result is that we have to go through hundreds of candidates and manually select add party tags, when it could be done all up front in the CSV.

2. Need to fix creation of child candidates from CSV

Say I create a bunch of races and candidates; then I put all their respective UUIDs into a properly-formatted Race CSV; then I upload that CSV to Blox. The race_child candidates SHOULD become associated with the race that I specified. Jason Dean from Madison told me that this used to be the case. But for more than a year, it has ceased working.

The end result is that we have to go through hundreds of races and manually attach all the candidates as children. This takes hours, when it could all be done up front instantly.

3. Broken search

Many aspects of Election Stats search are broken.

For example, if you add a column (ie Right-click a column header, then select "Columns" > "Delete Time"), that column will immediately disappear when you refresh the search.

When you sort by a column other than "title," results on different results pages overlap (ie: Sort by "city" and Page 2 contains multiple results which were already listed on Page 1). I believe that sometimes results are *missing* in this circumstance, as well.

Further, search seems to be limited to only the title/name fields.

Say you wanted to search for all the races which have "St. Louis County" in the "District" field so that you could batch-add the elections/st-louis-county section tag. We can't do it by searching for "St. Louis County." Search doesn't turn up results for things in "District," "Description" or even the "Notes" field, for example.

The only workaround we have found is to concatenate information into the name fields. So, the "Affton Fire Protection District Director" race becomes "Affton Fire Protection District Director+=St. Louis County"

Now we can type "St. Louis County" into "Search text" and find the right races.

4. Not enough batch tools

Okay, after concatenating and uploading a CSV as explained above, we can search for "St. Louis County." But yikes, there's hundreds of races -- and we can only batch-edit one results screen at a time.

Same problem if we want to batch-delete assets. Say you wanted to purge all the races from 2013 out of the system. Yes, you can search by "Election Year," but I would have to delete the 597 races one screen at a time. That means hitting the select-all check box and clicking "Delete" 24 times, instead of just once.

It would save time if the Batch Edit, Unlock, and Delete buttons had submenus similar to Export, with which you could apply those functions to "Selected Assets Only" or "Search Results Only".