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Under review

Feature Request: Breaking News Emails - Faster Delivery Time

Tom Houston 12 months ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 12 months ago 1

As a competitive news provider, we pride ourselves in delivering Breaking News to our email subscribers as quickly as possible. 

Typically, it takes an average turnaround time of 10 minutes, from sending out an alert through "notifier" to delivery in to a subscriber's inbox. In that amount of time, our readers could be getting the story from one of our competitors.

I realize there are components involved that would not allow an email to be delivered instantaneously, but if the delivery time could be shortened to a maximum of 5 minutes rather than 10, that would be greatly appreciated. 

Under review

Just found out MyCapture photo reprint service is being discontinued...

Andrea 1 year ago in BLOX CMS updated by Maureen Reinert 1 year ago 6

The last day is June 30.  What other photo reprint services integrate with Blox?  

If you use another service what do you like/not like about it? 

I am officially scrambling, as I did not receive an alert email that they said they sent on April 28. 


Maureen Reinert 1 year ago

The service that TN partners with is Fotomoto. We've been using them for about a year now, and they seem to do a good job. We've had internal people order from them and they've been happy with the quality, and they fill the orders quickly. I've also had to contact Fotomoto support, and they've been quick respond to my questions/issues.

There are 3 different plans and which plan you pick determines the transaction fee that gets deducted from your sale

  • Free plan  ($0/mo + 22% transaction fee)
  • Pro plan  ($10/mo + 12% transaction fee)
  • Pro Plus plan ($25/mo + 10% transaction fee)

We're on the free plan. You can see the descriptions of each plan at https://www.fotomoto.com/home/pricing

You pick which products you want to offer and what the price is for each.

Because TN has partnered with them, they can automatically be set up to automatically pick up the hi-res version of the photo when someone orders it. However you need to go through TN to do the initial set up to take advantage of this.

There's more information in the TN help https://help.bloxcms.com/knowledge-base/applications/editorial/assets/faq/blox-photo-sales-with-fotomoto-onboarding/article_92e2f4ec-7e39-11ea-9dc8-c31bf63b68ab.html

Under review

inefficient repeated advanced search solutions?

D Sackett 1 year ago in BLOX CMS updated by Carl Appen 1 year ago 4

Anyone else have this problem? We have writers that use the public-facing site to look up story references. Consequently they're interested in a date-ordered search result, from recent to older, not the default 'relevance' search. They have to use advanced search, which newly includes a date range with calendar controls to pick the dates that default to today's date. This works OK for the one-off search, but for those who make a dozen such searches a week, they have to repeatedly set the starting date range, which is repetitive, time-consuming and frustrating.

What might answer this problem is if all users could set a default search order, or barring that, a default search window. 

On top of that, if you're logged into our site with access to more than one of our publications, results from all available publications are included. It'd be nice to get search results from one chosen publication.

I think this may be an issue for some readers who search frequently as well. Any one else bugged by this?


Feature Request: Expansion of Alexa service to other smart home devices

Elizabeth Stephens 1 year ago in BLOX CMS 0

We are requesting that TownNews provide support for adding skills to other smart devices, including Google Nest and Facebook Portal. KOMU records audio for briefings on Alexa devices, and we'd like to reach more household by being able to provide that to other devices. We provide news and weather briefings three to four times a day and want to reach as many people as possible with that.


Ability to override syndication importer embargo date restrictions

Eric R 1 year ago in BLOX CMS 0

We'd like the ability to optionally override the AP embargo restrictions for the syndication importer. While there are good reasons for AP to enforce the embargo, we are missing assets in Blox because the importer won't bring them in if the embargo date is in the future. This means that when AP pushes articles ahead of their intended publish date, the importer doesn't bring them in and they are completely missed.

For instance, they push out several "Today In History" articles in advance of the current day. We no longer get those items as the importer won't bring them in because the embargo date is in the future. If the AP sends the "Today in History" for April 26 on April 20 (with an April 26 embargo date), the importer ignores it.

We should have the ability to override this embargo issue in the importer, and bring in embargoed items that have the start date/time on the asset set to the AP embargo date/time.


SEO Webinar

Jesus Sanchez 1 year ago in BLOX CMS 0

Hello, Given the importance of SEO, it would be helpful to have a webinar dedicated just to the SEO features within Blox and how to take advantage of them. 

I know there's a lot SEO services and plugins out there but I would like to find out which would be helpful when it comes to Blox or not compatible. 

There was a recent webinar that only touched on SEO among many topics. I think it deserves its own. It would also be helpful if the documentation on SEO tools would be updated.


Notifer notifications

scott rada 1 year ago in BLOX CMS 0

I just discovered that several of our social accounts had become disconnected in Blox notifier. 

I was able to go in and reconnect the accounts, but it would have been helpful had there been some sort of notification sent to our Blox admin users letting us know the connection was severed.

That would help ensure the problem was addressed more promptly.


Allow user to customize page content

Maureen Reinert 1 year ago in BLOX CMS 0

Is anyone aware of any news sites where the user is able to customize/personalize the content he or she sees -- sort of like the way you can often select the topics you want to see in an app? For example, I want to see crime news, features and just my favorite sport, but I'm not interested in business, so I select those topics and that's what I see on my version of the homepage or some other "my" page.

I think I have figured out a way to do this, but people here are reluctant to try it because they aren't aware of any sites that do this. If someone knows of a site that does this, I would appreciate the information.


Feature Request: Add word wrap ability to HTML Block

Jeff Sebestyen 1 year ago in BLOX CMS updated by Kevin M. Cox 1 year ago 1

It's not often that I need to edit HTML on Blox, but when I do it would be very useful to have the option to word wrap so I can see my code while making quick edits.  At the very least a Maximize button would be cool too.  Of course if I am doing more vigorous work I would use a 3rd-Party notepad; however I find myself using this HTML block more and more often.  Thanks for your consideration.   I have placed a prototype image below.  


Syndicate eEditions between sites

dave hon 1 year ago in BLOX CMS 0

It would be nice to be able to syndicate eEditions between sites. Kind of like other content.


Displaying Promoted/Sponsored content

Carl Appen 1 year ago in BLOX CMS updated by Maureen Reinert 1 year ago 4

Anyone have examples of integrating (local) paid content within a BLOX site that they'd share? How your blocks are set up to preview content on other assets, how you set a site's advertorial calendar, etc? 


Employment Opportunities Posting

Kara Johnson 1 year ago in BLOX CMS 0

Has anyone created a really good-looking and effective employment page/section to feature local job postings? We're hoping to revamp our employment section to make it easier for employers and employees. 

Under review

Way to change start date/time to now

Scott Brunner 4 years ago in BLOX CMS updated by Kevin M. Cox 1 year ago 15

We would like a way to quickly and easily change the start date/time to now to accurately reflect when a story is published. I guess that would look like some sort of button or maybe an extra option by the start date/time in the default article asset window.

We work in a competitive market, and when a story is published is often critical for us. Also, we have times when a reporter or editor will create a file in advance of an event and the start date/time does not get changed to more accurately reflect when a story is published. The difference between when an article asset is created and when an article is published is a big one for us and one we don't want to have to explain to readers. 

Yes, we can manually change it to get really close, but it would be simpler if there was a one-click way to make that happen. If there is, I've missed it!


Add PUBLISH feature to right-click context menu

Eric R 1 year ago in BLOX CMS 0

I'd like to request that a PUBLISH / DO NOT PUBLISH option be added to the right-click context menu when viewing assets.  This would make it very convenient to quickly publish / unpublish assets (possibly as a group) rather than opening the asset and selecting the OTHER tab, then selecting PUBLISH, then saving the asset again.

We'd use this for items like the TRACKING THE STORM weather box we add at the top of our site during weather incidents, or quickly removing LIVESTREAMS when the event is finished.


Request: Staff directory pages

Nico 1 year ago in BLOX CMS updated by Mike Stickler 1 year ago 3

I wish Blox had a solution for staff pages. One thing I am confused by is when you use the Author filed for an article, it creates that great little card at the end of the article with the author's photo, title, etc. I wish I could just take that box and stack them on a staff directory page. That author box looks clean and is generated by the system, so why not have say a check box in the user panel that automatically inserts that box in alphabetical order on a staff page?