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Refreshed blox UI really taking off here. One thing bugging us a bit.
-- Searchable assets aren't color-coded anymore
It's just tough to scan thru and easily distinguish, esp pdf vs. img
See attached screenshot. Any suggestions or consideration to reverting back or adjusting?
After a lot of back and forth with support we finally figured out why Infinity Scroll was not working on our main section pages:
"Blocks with infinity scroll enabled won't work with a dynamic setting (section tags set to 'Matches current URL or descendant'). There will need to be a hook set (setting a section, keyword, flag, etc.)."
This limitation does not appear to be documented anywhere at the present time.
This means Infinity Scroll will not work at all on the default Town News blocks that get assigned to every top level URL and all sub-sections (through inheritance) in the system. I assume most customers are using these across most areas of their sites.
Having to work around this will greatly increase the number of blocks needed for a site if they want to use Infinity Scroll on every section front. It could easily scale into the hundreds of blocks needed for a site. Then every time a style change is desired, such as showing the comment count in the summary block, it'll require editing each of those hundreds of blocks instead of the standard dynamic one.
Every single sub-section URL will need it's own block created instead of being able to inherit the blocks from the parent URL.
With this limitation Infinity Scroll is basically dead in the water for large scale deployment.
I really hope Town News is working to fix this but I wanted to post it here for wider awareness because before the answer came back the template developers I was told that there were other sites having the same trouble I was.
I would like to request an infinite scroll feature. When you get to the bottom of one story the next story published in chronological order shows up on the same webpage. This goes on for ever.
Apple is finally opening up ANF to everyone. We've been pushing an RSS feed to Apple News for a while now, but publishing in ANF will over a more robust experience to readers.
Information on integrating the format here: Use a CMS with News Publisher
Any thoughts on getting BLOX to push out in ANF? There are already WordPress and Drupal plugins available.
It seems an enterprising non-subscriber has found a little glitch to access articles behind the paywall and his instructions are now making the rounds on social media.
Here are the instructions:
"I'm not too sure if I should be posting this. However, as someone who does PC/IT work and repair, I figure I could let some of y'all in on a way to read most of, if not all the article's without paying. (On Android using Chrome) Basically, I go to the article I want to read that is not free. Then I select "Request Desktop Site" in the browser settings. (the three dots on the top right) Once that loads, (it puts a minor delay on the article loading) all of the article is displayed in its entirety for just a moment or two. A few seconds later the pop up to sign up for a subscription block's it all out. Now it's that small delay, prior to the subscription pop up, that we are after. In that delay, I do a screen shot of the article. (You might have to refresh the page and try again if you weren't quick enough the first time) After I successfully capture it, I then just read it via my picture gallery. If it's longer than my initial screen grab,
I try a second time and scroll really quick to encompass the remainder of the article with another screen shot. If it's too long for those methods, I do a complete screen record. (video recording of your entire screen) then I go back through the recording and look frame by frame. Hope this helps some of y'all. You're welcome."
We've tested it out and have been able to confirm it works. While it isn't easy enough that I think we'll start losing subscribers over it, it also isn't that complicated to pull off.
I'm actually seeing it pretty consistently even on desktop browsers right now. It seems that the delay before the paywall message appears is much longer than it used to be. It looks like Town News might need to adjust the timing of how things are rendered so the full article isn't displayed until after the user has been evaluated as having an active subscription.
Have any of y'all come across readers doing this or something like it to bypass the paywall?
I recognize that not all forms are soliciting information that we would want in our Editorial assets, even if they came over with "Do Not Publish" checked, so perhaps this would be a setting on the form that you could tell it do export to Editorial on a case-by-case basis.
Thanks very much.
But, for fielded data that becomes more difficult because we don't always know the format that the resulting asset should have.
For some simple submissions though, this could be done in the User Dashboard.
We recently launched our Subscriptions (we call it Membership) and there are five different price levels, including the free trial. Yesterday we got a call from someone who signed up for the lowest paid tier for one year, about a month ago. They now want to up their membership to the top level - something hopefully everyone will want to do at some point! Unfortunately, they ran into issues, already having an "active" subscription. My temporary solution was to manually expire their service on my end and then have them sign up for the new one, but this is obviously not ideal.
I almost posted this as a "Feature Request," but figured it has to already exist, I must just be missing something.
Purchasing a different package is indeed possible when you have an active service. A Customer service ticket was resolved on the issue. There was apparently some miscommunication with the subscriber.
Try as we might, we cannot find a report / reports that help us keep tabs on subscriptions that do not renew (a.k.a. lost customers). Here's what we suggest be either changed or added.
1. Create a report that let's us track non-renewed subscriptions by customer name. For example, if Amy Jones' monthly or annual subscription is scheduled to renew, but does not - allow a way for us to get a list of those folks. We want to be able to contact them and find out why, win them back.
2. Create a report that allows us to track first-time subscribers by name. Specifically, we are interested in the people that made the initial decision to purchase a membership. Currently, there appears to be no simple way to track this critical data.
Digital advertising 101: Optimizing your local and programmatic ad inventories
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- An overview of digital advertising, including commonly used terms
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- Tips for packaging and pricing digital ad inventory
- . . . and much more!
This would enable the copy desk to upload/attach photos to a story at one time instead of batch uploading separately then searching for files.
This feature was released with our Tuesday update to the CMS.
We are wanting to set up an online store, selling merchandise such as t-shirts etc for a host of promotional items we run. Currently, we have a https://PRINTful.com account set up this, but it looks like there is no easy way to integrate the API with Blox CMS?
Does anyone have any other platform they may be using or work around without building out another site with a Shopify account or WordPress? Screen Shot 2019-01-16 at 3.22.29 PM.png
It seems that right now, the only way to report comments is if the user is logged in. Is there a way to activate the report button for all non-logged in users? I understand that this may lend itself to abuse, so having an option to have a higher threshold for "guest reports" or even the ability to remove the report button on a specific comment could help curb that.
Having the ability to unlock assets within the Blox Go mobile interface will solve the problem of having to switch to desktop view on a mobile device and log into the CMS in order to unlock an article. This will save precious time, especially in a situation when multiple staff members are working on breaking or developing stories.
(Apologies if I've simply been unable to find this setting and thanks in advance if anyone can show me where it exists already.)
We'd like the ability to disable the display of usernames in the e-Edition's "river of news." (See attached screenshots)
Showing them here doesn't add anything to the reader experience. They aren't clickable and just clutter up the display with un-useful information.
I'd be fine with them being simply removed completely but an option to enable or disable their display would allow other sites to make that decision themselves.
1. Create a cleaner reader experience by decluttering the display and removing information that is not useful.
2. Every day.
3. Every reader.
Customer support service by UserEcho