Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
0
Under review

How do a I change the size of marketplace logos?

Nick 6 years ago in BLOX CMS updated 6 years ago 2
I know I can change the size of the image with css but it stretches the logo beyond it's actual width. So is there a way to tell the back-end to display a logo with a larger width? I tried the "Logo preview widths" and uploaded a new image but it still gave me a width of 200px that ends in ".preview-200.jpg" When I change the number in that just to test the file it doesn't find an image.
0
Answered

CSS classes for blocks

Elizabeth Stephens 6 years ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 6 years ago 1
I'm trying to center text in a text utility block, and it seems like that would be an available CSS class but I can't find documentation for what CSS classes work on blocks. (1) Can text be centered? (2) Where is the documentation for CSS classes for blocks?
Answer
In general, it depends on the block. Different blocks have different classes that could be used. Also, each block has its own block ID which creates a unique class that can be targeted.

One of my favorite techniques is that you can add a class into the settings of the block. So in this case, I'm adding a class called "center-text."




By itself, these custom classes don't do anything. It just inserts the class into the div created by the system.

You would have to create your own CSS which then targets that class, and possibly other items inside the block, to create your rules.

I would recommend using Firebug or Web Developer Tools to test out the rules and classes and see what specific items you need to target to accomplish what you want.

Let me know if this helps!


0
Under review

Sorting assets with children first

Nick 6 years ago in BLOX CMS updated 6 years ago 2
I know there is a query rule to only display assets with child assets but is there(or will there be) a sorting rule to show assets with children first? Often times only a few of our local articles have photos. The editors are supposed to give articles priorities each night to ensure the ones with photos display at the top but that doesn't always happen. This can be troublesome, especially on the weekends when I'm much more concerned with enjoying my time off than checking BLOX.
0

Collection > Pesentation (Series)

Craig V 6 years ago in BLOX CMS 0
For collection with presentation set to (Series), is there a way to make the thumbnail size larger?
0
Answered

Add Survey Form to New Asset types

Christopher Aune 6 years ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 6 years ago 4
I'd like to have an Input Form available thru BLOX CMS New Asset types so that community youth sports coaches can send in their box scores and provide a brief comment to a few simple questions. Questions would vary according to season/sport. About half of coaches feel comfortable sending me an email, but the other half need prodding to get a comment out of them -- an essential for a story. I don't have time to chase them all down each week. Here's an example that I helped set up with one local sports team:http://www.seiunitedsoccer.org/Default.aspx?tabid=846271. When they complete the form and hit the Submit button, the info should come to me in an email. This should actually be easier than the Poll asset that's already available, but the answers would vary instead of multiple choice. Can we do this? Thanks.
Answer
Hi Christopher!

Looking at your example, this looks very much like something you should be able to build with BLOX Forms. You can set up a new questionnaire, set yourself as the recipient, e-mail the link to the coaches. The submissions would then be e-mailed to you, as well as be available in the Form Submissions panel for review (in case you are on vacation and someone has to fill in, etc.)

Here are our docs:

http://docs.townnews.com/kbpublisher/Forms-Manager-Overview_6417.html

Hope this helps! =)

Christine

+1

Geolocations and Blocks

Craig V 6 years ago in BLOX CMS 0
What is the best way to query a block based off of someone's currently location. So if I am in Doylestown PA then the block would only bring in news tagged for Doylestown.
0
Under review

Google Surveys + paywall integration

Christian Ramirez 6 years ago in BLOX CMS updated by Rich Griffin | Product Manager (Product Manager) 6 years ago 3
I would like to see the ability to integrate both Google Consumer Surveys with a paywall. Offering a fallback to customers who would like to opt out of surveys for a subscription fee.
0

Fixed Navigation of E-edition Viewer

Alessia Alaimo 6 years ago in BLOX CMS 0
When viewing e-editions on all types of media, is there a way we can make navigation fixed? that way the viewer doesn't have to scroll to the top of page to go to next page?
0

Election Stats: Bug fixes and feature requests

Josh Renaud 6 years ago in BLOX CMS updated by Tim D'Avis 6 years ago 1
I've been trying for over a year in various forums to get TownNews to fix some problems with Blox Election Stats, including a customer service ticket (#567614), but I have received no feedback. Here again are some of the bug fixes and improvements we would like to see:


1. Need a way to specify section tags, or to specify party

I find it strange that candidate assets don't have a discrete field for party. Instead, the Election Stats way is to assign a party is to give the candidate a section tag (ie /elections/party/republican).

But neither the Candidate CSV nor the Race CSV have a field for section tags. So there is no way to specify to which party a candidate belongs when we upload the CSV.

The end result is that we have to go through hundreds of candidates and manually select add party tags, when it could be done all up front in the CSV.


2. Need to fix creation of child candidates from CSV

Say I create a bunch of races and candidates; then I put all their respective UUIDs into a properly-formatted Race CSV; then I upload that CSV to Blox. The race_child candidates SHOULD become associated with the race that I specified. Jason Dean from Madison told me that this used to be the case. But for more than a year, it has ceased working.

The end result is that we have to go through hundreds of races and manually attach all the candidates as children. This takes hours, when it could all be done up front instantly.


3. Broken search

Many aspects of Election Stats search are broken.

For example, if you add a column (ie Right-click a column header, then select "Columns" > "Delete Time"), that column will immediately disappear when you refresh the search.

When you sort by a column other than "title," results on different results pages overlap (ie: Sort by "city" and Page 2 contains multiple results which were already listed on Page 1). I believe that sometimes results are *missing* in this circumstance, as well.

Further, search seems to be limited to only the title/name fields.

Say you wanted to search for all the races which have "St. Louis County" in the "District" field so that you could batch-add the elections/st-louis-county section tag. We can't do it by searching for "St. Louis County." Search doesn't turn up results for things in "District," "Description" or even the "Notes" field, for example.

The only workaround we have found is to concatenate information into the name fields. So, the "Affton Fire Protection District Director" race becomes "Affton Fire Protection District Director+=St. Louis County"

Now we can type "St. Louis County" into "Search text" and find the right races.


4. Not enough batch tools

Okay, after concatenating and uploading a CSV as explained above, we can search for "St. Louis County." But yikes, there's hundreds of races -- and we can only batch-edit one results screen at a time.

Same problem if we want to batch-delete assets. Say you wanted to purge all the races from 2013 out of the system. Yes, you can search by "Election Year," but I would have to delete the 597 races one screen at a time. That means hitting the select-all check box and clicking "Delete" 24 times, instead of just once.

It would save time if the Batch Edit, Unlock, and Delete buttons had submenus similar to Export, with which you could apply those functions to "Selected Assets Only" or "Search Results Only".



0

Getting HTML description of collection asset

Matt Connolly 6 years ago in BLOX CMS 0
I am creating a block template that will list mulitple collection assets to choose from.

The description field for collections in BLOX uses a WYSIWYG editor allows you to enter HTML code.

However, when i use mycollection.description or mycollection.content in my UTL code, the text I get has all HTML stripped from it.

Does anyone know how to get the HTML version of the description?
0
Answered

Start Date/Time (no older then 60 days)

Craig V 6 years ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 6 years ago 1
I want to set a query rule on a editorial block to only show assets that are no older then 60 days using Start date/time. Is this possible?
Answer
Hi Craig!

Yes, there are a few ways to do this.

First, you can set the archive time on those blocks for 60 days from the start time. The archive time doesn't really do anything unless you use that rule in a block, so it won't have negative impact elsewhere on your site. So if you add the archive rule to your blocks, the items that are archived will not show.

Second, and probably easier in your situation, you can add a rule of:

> Start date/time > No earlier than > 60 days ago (type that in)

That will make sure that articles with a start date earlier than 60 days ago will not show.

Let me know if this works for you! I tested it on my site and that seems to be the right configuration.
0
Answered

Automatic AP Video matching - HELP!

Lindy Bazner 6 years ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 6 years ago 3
Now that AP Video matching is working, we are in a fix...

Shouldn't AP Video matching only work with AP syndicated articles that are given an 'AP' flag? We are seeing them show up for our local stories as well.

So, that being asked; is there a way to disable 'matching' for certain stories? Can you add a Custom Property in an article asset (like video_matching=false) to disable the automatic addition of the AP video player in that article?

We encountered something yesterday that a local story is getting random videos that have NOTHING to do with the topic; plus that can get hairy if there is inappropriate video/B-roll advertising that plays before a story depending on its topic.


0
Under review

Content Importer set article presentation mode

Jason Schaefer 6 years ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 6 years ago 1
In the content importer it would be nice to have an option in the other settings menu to set the presentation mode of articles that are being imported. We have bloggers only that use the content importer and currently we go back into the articles and change the presentation mode to personality. It would be nice if we could set the mode in the importer for this person and have it assign the presentation mode on import.
+1
Answered

Flex Templates--Will they use LESS or SASS, or both?

Robert Dundon 6 years ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 6 years ago 2
Hi There!

I and some other colleagues noted that the Flex templates will use Bootstrap , which can use LESS or SASS http://docs.townnews.com/kbpublisher/Flex-Overview_9180.html#Bootstrap.

Has TN already chosen one or the other for use? Or will there be an option?

Thanks!


Answer
We aren't using SASS or LESS right now with Flex, but we do have some really interesting tricks we've employed. For one, we have some sections of CSS which are now included in page - which means that you can run UTL in that CSS.

This allows you to do things like conditionals which check the section and then implement CSS if it matches. Or, using a variable color defined in your page customization as the background for a custom block or custom design.

This should be used sparingly, of course, because you don't want 10,000 lines of CSS on your front page.

But it does allow for some programmatic changes, and it gets rid of a separate site CSS http call.