Questions
Uploading hi res images in Blox
We were trying to get our hi-res images uploaded when we do bulk uploads. But when you save the asset, it downsizes it for web. Is the only way to get a hi res image to upload it on the other tab? Or is there a setting I can turn on?
Answer
Did you try setting the hi-resolution threshold dimensions in the editorial settings? The primary image that is uploaded will be automatically added as a hi-resolution image if it exceeds this threshold in addition to a scaled down version being saved.
Hi Elizabeth
As Patrick mentioned, in order for the hi-res image to be captured you'll need to set a hi-res threshold in application settings. If you run into any trouble please feel free to reach out to Customer Support at 800-293-9576.
Customer support service by UserEcho
Hi Elizabeth
As Patrick mentioned, in order for the hi-res image to be captured you'll need to set a hi-res threshold in application settings. If you run into any trouble please feel free to reach out to Customer Support at 800-293-9576.