Feature request: Users being able to change credit card for recurring subscriptions
Tim Kalich 5 years ago in BLOX CMS • updated by Nick 5 years ago • 1
When users change credit cards or have new ones issued when they reach their expiration date, it creates a problem when it's time for a subscription to auto-renew. It would be helpful if the Blox CMS system stored credit card information and allowed a user to go into their Dashboard and change it, just like they can change their email address or their password.
Customer support service by UserEcho
That option is available but it only works if the subscription hasn't expired. The setting is in "My Dashboard" and then "Manage services." If they are subscribed they will see their service and they can edit their credit card info. If the subscription has expired they have to go through setting up a brand new subscription.