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Under review

Feature Request: Breaking News Emails - Faster Delivery Time

Tom Houston 4 months ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 4 months ago 1

As a competitive news provider, we pride ourselves in delivering Breaking News to our email subscribers as quickly as possible. 


Typically, it takes an average turnaround time of 10 minutes, from sending out an alert through "notifier" to delivery in to a subscriber's inbox. In that amount of time, our readers could be getting the story from one of our competitors.


I realize there are components involved that would not allow an email to be delivered instantaneously, but if the delivery time could be shortened to a maximum of 5 minutes rather than 10, that would be greatly appreciated. 

Under review

Hi Tom!

Could you please send me an email with more details, including:

- An example asset that you sent out

- The Notifier channel to which it was sent

- The approx. time you experienced the issue