Your comments

Peggy,

You should open a customer support ticket when you have issues, the community forum is not the place to look for support.

support.townnews.com would be where you submit your ticket with all your details, including your domain and the publication you are trying to upload.

thanks,

Joe Hansen

TownNews Director of Solutions Support

Katelyn,


You should open a customer support ticket when you have issues, the community forum is not the place to look for support.


support.townnews.com would be where you submit your ticket with all your details, including your domain and the publication you are trying to upload.


thanks,

Joe Hansen

TownNews Director of Solutions Support

@jesus, we have not removed the ability for you to have file uploads on forms. What we removed was the link to the uploaded file in the receipt email. Images can still be uploaded, and you can access the image in the Form Submissions application within Blox. If you have an issue with users uploading images, please submit a ticket to our CS team to have them take a look at your specific forms.

Thanks,

Joe Hansen

TownNews Director of Solutions Support

Folks, we have a software release going out monday that will remove the file links from Form submission receipts. This will effectively remove the use of forms as a shadow File Storage system. This should hopefully reduce this issue. There will be some additional functionality coming for removing things in the admin, but that is pending further development.

The issue with Captchas or putting forms behind user login is that these are actually real people, so they can answer those captchas.

TownNews Director of Solutions Support

While we don't have an integrated notification system, we do fire webhook events during assets save, and in the new few weeks will be adding support for triggering webhooks when an asset changes workflow process.

We have some customers who use tools like Zapier to consume the webhooks and trigger an email or similar. If you have access to a basic developer, the would also be able to create a system to listen to them.

Joe Hansen

Director of Solutions Support

TownNews

Please submit a support ticket at support.townnews.com for any issues like these. The community forum is designed for discussions around features, use cases, and other "commentary"..

Director of Solutions Support

TownNews 

Tyler, yes this is still available (though probably a bit out of date considering it was 2015) on our TownNews.com site.

https://townnews.com/news_room/webinar-focus-on-search-engine-optimization-seo---march-2015/article_39f654c6-c72a-11e4-887f-4fbae220a391.html

TownNews Senior Solutions Team Lead

Jake,

I've created a ticket on your behalf to research this issue. The ticket number is 913116. You don't appear to be a contact in the system, so I assigned it to Pam Mathes. Updates will be made through that ticket. 

TownNews Senior Solutions Team Lead

Can you provide any more information about this? If you could submit a support ticket or provide your domain we can look into the issue. Speaking at the platform level, we have not done anything that should impact image quality downstream. When these types of issues crop up, they are generally related to an image being resized heavily by CSS instead of being generated at the necessary size by our image proxy system.

So if you could either submit a ticket and reference this community post, or reply with your domain name and an example that would be awesome!

Thanks,

Joe Hansen

TownNews Senior Solutions Team Lead

Skye, your ticket had to do with a customization you had for a page title text macro that was bleeding thru to some javascript functions. We've made the change to fix this for your site.

Thanks,

Joe Hansen

TownNews Senior Solutions Team Lead