Welcome to the TownNews customer community! Connect with other TownNews customers and with us to suggest features, share best practices and ask questions.

Though TownNews representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

+4

Make pasted content plain text by default

Don Willis 3 weeks ago in BLOX Total CMS updated by Maureen Reinert 2 weeks ago 2

I can't speak for other customers, but since 99% of our content is plain text, why not make it so that content pasted into a story asset is -- by default -- plain text?

Then, instead of having a "plain text" button, have a button to retain formatting. Reporters and editors often forget to use this button, which causes code to be hidden in copy until it's ready and on the page, where it can be dozens of characters. That would eliminate this issue.

+3

Zoom feature on e-Edition

Barry Hoff 4 years ago in BLOX CMS updated by Kevin M. Cox 2 weeks ago 3

In the new e-edition under FLEX there is no way to make the e-Edition pages larger or zoom in on just part of a page on a desktop computer (once you are in full screen). With the old e-edition readers could use a magnifying glass and zoom in on just the part of the page they wanted to read, making the type larger for those with poor eyesight.


To do that now readers would have to download the e-edition to their computers, find the download and open it in a pdf reader. That's a lot of work for an elderly reader who may know little more about computers than how to navigate a website. Although the reader who brought this to my attention did know how to use Control + to zoom in on webpages (something I didn't know) but sadly that doesn't work on the e-Edition newpaper page ( it only makes the navigation arrows and hamburger menu at the top larger).

+4
Under review

Way to set default workflow for all users?

Robert Armstrong 3 years ago in BLOX CMS updated by Tom Houston 3 weeks ago 4

I know you can set the default workflow on an individual basis, but is there a way (or is it planned if not) to have the option to set all users default workflow, or even set the default workflow upon user creation?

+1
Answered

What's your reaction to User Reactions?

Christine Masters (Director of BLOX CMS) 5 years ago in BLOX CMS updated by Kevin M. Cox 1 month ago 17

Hi community people!


Earlier today we had our big BLOX Core update! If you missed the release notes, they are here.


I've noticed a few media sites start using the User Reactions feature. Are any of you thinking of enabling it? Maybe on just a specific section? I'm interested in hearing your reactions or ways to improve it.


+12
Completed

More fine-tuned controls on "Buy Now" buttons on photos

Graham R. Archer 5 years ago in BLOX CMS updated by Ashleigh Snoozy 2 months ago 7

Hey folks, I submitted an idea to Town News, and they said I should post it here to see if this development idea would help others, too. Anything else think this would be helpful?


The idea is basically to add a few new controls — either on the section level or on specific photo types — to allow editors to turn off the "buy now" button on all mugs, all crime stories, or other examples like that.


Town News asked me to answer these questions:


What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

A: There are dozens of photos used daily on our website that we do not want to sell. Many of these get automated tags that remove the "buy now" button (AP photos, for instance), and that's great. But still a large number of photos get manually tagged with #nosale to keep that button hidden. It would be very helpful to have more specific, targeted and automated ways to blacklist some photos from being sold. For instance, we NEVER want to sell a photo of a criminal who just committed some heinous crime. And a huge number of the mugs we run on our website are handouts that we can't sell, and even the ones that are ours are not any real source of revenue. My proposal would be that we have some ability to turn on/off the "Buy now" button for specific photo types (like all mugs) or sections (so you could turn off sales for all photos attached to stories categorized as crime, for example).

How often would you use this feature?

A: This would be used daily. The automated button removal would impact dozens of stories and several dozen photos each day.

How many people in your organization would use this feature?

A: All online editors would gain from this function, and reporters would no longer have to alert online staff to photos that got missed during the tedious and error-prone manual #nosale application process. Dozens of employees would be impacted.

Answer

Hi guys!

We have now added more logic to our "automated" photo sales option. See this updated doc:

https://help.bloxcms.com/blox_cms/editorial/assets/article_0f8a8332-27c2-11e8-88a8-5318a95cfee3.html?wewe

We have also added the ability to turn off photo sales per section (via custom properties), as well as batch update photo sales.

Hope this helps!

Christine

+1
Under review

Can we restrict photo purchasing based on "Provided" byline?

Nick 5 years ago in BLOX CMS updated by Ashleigh 2 months ago 2

I know the system is set up to restrict photo purchasing through MyCapture to anything with the keyword #nosale. But I'd say about half the time, maybe a little less, the reporters/editors forget to add the keyword. What they almost always add is "Provided" or "Provided photo" in the byline field because typically they're more concerned with making it look good for print.


So if there's a way to do this please let me know. But if not, this would be a really handy feature.

0
Answered

Can we send an email reminder to our e-edition subscribers?

internet 5 years ago updated by Kevin M. Cox 2 months ago 5
0
Answered

how do I download a picture from blox cms?

dgrunfeld 2 months ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 2 months ago 1
+2

Begging you for an autosave feature

jtravis 3 months ago in BLOX CMS 0

Please add an autosave feature. I'm having to redo tons of work when something stupid/unexpected happens and my Blox window closes before I saved. Working in another text editor that has autosave isn't a great solution because it usually means I have to fix every paragraph break in the story once I've cut and pasted it into blox, on top of just adding even more complication to my workflow.

+2

Newsletter sign up for article access

Nico 3 months ago 0

I'd love to set up a way to limit access to articles by whether they have signed up for our newsletter. Kind of like a paywall or how Google Surveys worked where you can't access the article unless you have subscribed. Any chance for something like this?

+6
Under review

Customization options needed for automatic emails

Kevin M. Cox 3 years ago in BLOX CMS updated 3 months ago 11

I've had a feature request open about this since last May (Ticket 666975) but wanted to get some public visibility on it as well. The addition of BLOX Notifier actually makes the situation worse and I have some good example images to share.

There are now two different ways to automatically send emails upon specific conditions in BLOX and both of them lack the customization ability needed to maintain a newspaper's brand and achieve specific goals.

First are examples of what our current breaking news emails look like, but they have to be sent manually through Email Reach's "Single Run." They maintain the style of all our other email newsletters and meet branding goals at the expense of being a manual process that gets forgotten at times.

Automatic Alerts for BLOX Email Reach

https://help.bloxcms.com/knowledge-base/releases/software_releases/article_618ad806-8df5-50cc-9e51-45980a69c21d.html

This option has been around for a couple years and allows filtering that most papers would need, however there is no ability to customize how these emails look. You are stuck with the examples below.

BLOX Notifier

https://help.bloxcms.com/knowledge-base/releases/software_releases/article_3cbfbd8a-a89f-5ac0-ad3c-1a37108b5ac8.html

I was hopeful the newly released BLOX Notifier would bring some improvements but unfortunately it is even worse. Emails produced by it are completely void of branding and most other useful information.

Answer

A few quick things:


1. The BLOX Notifier alerts should look like the BLOX Email Reach alerts. This is something we're working to fix.

2. We can make changes to the asset page "email" mode design in a generic way, so let me know what type of thing you'd like to see there.

3. We are working on a new way to be able to send better branded emails of all kinds... email alerts and reset password, etc. We are building a "Site Branding" panel where you can set your colors and your logo, etc. That way we will be able to use your logo and colors in a standard way on system-built items such as this.

0
Under review

More robust tables / Datatables functionality

ShorthornAdam 3 months ago in BLOX CMS updated by Joe Hansen (Product manager) 3 months ago 1

We have been doing more data viz/mapping/database projects lately and it would be great to update the table tool to be more robust, with sortable and searchable data.

Right now we are learning Datatables since it has the functionality we need and can hosted on /app and then iframed in but it would be a lot neater and easier for non-developer types to just be able to add the data without coding up an HTML page and FTP'ing it over.

https://datatables.net/

0

Combining multiple pages disappeared

There's been a few subtle changes to BLOX Total CMS lately, the most noticeable change for me is the "Combine Multiple Pages" feature. IT only gives me the option to combine one page at a time. Anyone else have this issue?

+5
Under review

Blox login method changed.

Jeff Sebestyen 6 months ago in BLOX CMS updated by Tom Houston 3 months ago 6

So now you cannot enter the email address and password at the same time.  The creates an issue with the web browser auto-populating the credentials, actually hindering workflow.  And of course, creating an headache for I.T...again.  

+7
Completed

Feature request: Add sibling or child assets from multiple search pages

Erica Smith 6 years ago in BLOX Total CMS updated by Kevin M. Cox 4 months ago 10

If a user searches for assets to be used as sibling or child assets and the desired assets are on multiple pages, there's no easy way to add them to the story. You have to add the assets you want from Page 1. Then open the search again, search for the assets you want, go to Page 2, add the assets you want from that page. Want more? Repeat that process for every page of search results.

This is time consuming (and annoying). To change it, I've submitted a feature request. Help me make it a reality.