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What I thought is a simple change but I can't find anything related- I'm looking to remove the drop shadow on my form headers. I saw other TownNews customers sites without a drop shadow and wanted to do the same. On here is a picture of a current form for us with the drop shadow. Thank you!
I followed the instructions listed here to set up Firebase and connect it to BLOX. But when I send the test push notification, nothing happens. The error in the log says "The caller does not have permission."
I deleted my keys and redid everything from the start, and same thing. Don't know where I should look or what I need to do to get it to work. Anyone have a similar problem, or any ideas on how to fix it?
I got Firebase / Notifier all set up this morning but was disappointed when I got to this window and saw that I couldn't set notifications to be sent based on Author. I don't love the "Follow Notifications" feature, so my plan was to set up each Author as a Topic in Notifier and encourage folks to follow writers that way instead. For now I'm going to use includes: Keyword and have my writers keyword their articles with "#theirname" but I would love to not have to do that.
Anyone else think this would be useful? I'm submitting a ticket as well.
This is on our roadmap for Notifier!
We've had several users complain that they have to keep logging back in to our website to view more articles. The login session cookies for our website last as long as the browser is open but I was wondering if we could get an option to have a login session cookie that lasts for a couple of days or even hours after a user logs in. I know a lot of websites have this capability and I think it would help with our user interface.
Amanda, this does already exist. You'll need to enable the "remember me" feature for login. I'd recommend setting it to "disabled at users option" which means by default it will be on. Check out the docs here: https://help.bloxcms.com/knowledge-base/applications/settings/users/workspace/article_a8b8751e-2bf3-11e5-a626-df030e819425.html
I've submitted a ticket about this but would like to see how many other would find this useful.
We would like the ability to "feature" a comment on pages other than articles. With the increased focus industry-wide on a more engaged journalistic approach, this is something I think all TN customers would find useful. For us, the reader has become much more involved in every step of our writing process. We want to combat the recent "don't-read-the-comments" mantra that has become so commonplace.
Ideally, there would be a block that can pull in or pin Comments just like blocks can with Assets. This would allow us to have various blocks that show the latest comments in every section on the homepage, or every comment in a given section, for example.
I thought this might also be possible somehow by embedding the comment as a "widget". I played around with Google Console and was able to pull the html for a comment and paste that into an html block to pull it in, which obviously isn't ideal for several reasons (if the user edited their comment, that wouldn't be reflected, for example). But I didn't see anything like a "comment id" in the code, or in the Comments feature in general anywhere, which is how I would assume this would be done.
Has anyone done something similar or want to do this as well but can't figure out a way?
Hi there -- our newsroom has been frustrated for awhile with the logic in the subscription module that requires users to register for the newspaper's website before buying a subscription. It's creating a bit of friction when e.g. we want to give out a complimentary subscription to an advertiser or other user, and is also a difficult workflow for some of our users if they don't get a confirmation email for registration.
I understand the logic of registration being different from subscription status; and I also understand the internal logic of someone needing a registration before they buy a subscription. However, I'm wondering if the subscription page could be streamlined, either to allow people to register while buying a subscription or to create a user registration record as part of a new subscription (that is, prompt for a username when purchasing a subscription).
Thoughts on that?
We currently sell print and digital subscriptions online, and are considering doing print only, but there doesn't seem to be a way inside the Blox circulation system to limit print subscription offers by zip code (like most papers, we only deliver to a certain amount of zip codes and have mail subscriptions outside our circulation area). Our older online circulation system limited the print offer by zip code.
Has anyone run into this, and if so, is there a solution for it?
We have a feature request in to add this to our paywall software. I don't have a timeline for it as of yet, but there is a workaround in the interim. Please start a ticket with our customer support folks and they will be able to help you.
We'd like to submit a request for magazine style "flip book" e-Editions, similar to Issuu with double-truck views:
Right now we are having to host these off-site to have this magazine view that readers like.
1) What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.
It allows for magazines and other special sections that aren't newspapers to be hosted in the native BLOX e-Edition.
2) How often would you use this feature?
At least monthly.
3) How many people in your organization would use this feature?
Everyone, including all readers.
I'm looking for some examples and experiences from other papers who are successfully utilizing (or gave up on) the BLOX calendar feature of their sites.
Ours is currently empty: https://www.galvnews.com/calendar/
But we're looking to see how hard it would be to jump start it and then of course what opportunities there would be to monetize it.
I'd appreciate any thoughts, examples and/or experiences that y'all are willing to share.
I've had a feature request open about this since last May (Ticket 666975) but wanted to get some public visibility on it as well. The addition of BLOX Notifier actually makes the situation worse and I have some good example images to share.
There are now two different ways to automatically send emails upon specific conditions in BLOX and both of them lack the customization ability needed to maintain a newspaper's brand and achieve specific goals.
First are examples of what our current breaking news emails look like, but they have to be sent manually through Email Reach's "Single Run." They maintain the style of all our other email newsletters and meet branding goals at the expense of being a manual process that gets forgotten at times.
Automatic Alerts for BLOX Email Reach
This option has been around for a couple years and allows filtering that most papers would need, however there is no ability to customize how these emails look. You are stuck with the examples below.
I was hopeful the newly released BLOX Notifier would bring some improvements but unfortunately it is even worse. Emails produced by it are completely void of branding and most other useful information.
A few quick things:
1. The BLOX Notifier alerts should look like the BLOX Email Reach alerts. This is something we're working to fix.
2. We can make changes to the asset page "email" mode design in a generic way, so let me know what type of thing you'd like to see there.
3. We are working on a new way to be able to send better branded emails of all kinds... email alerts and reset password, etc. We are building a "Site Branding" panel where you can set your colors and your logo, etc. That way we will be able to use your logo and colors in a standard way on system-built items such as this.
We are wondering if anyone has ever done anything with integrating LiveIntent (https://support.liveintent.com/hc/en-us/articles/217205726) into newsletters.
If anyone is using this, we love to find out how the integration went and what you think of LiveIntent.
We are just about to launch an integration with a different vendor, but they provide programmatic email ads for BLOX Email Reach.
Due to the multiple "phases" that an email goes through (from us, to our email vendor, to the email software) there are many parts that all need to work in harmony - so this was a somewhat difficult integration to pull off.
That being said, we are doing beta tests this month, and hope to launch in the next few weeks. As part of the program, you get several blocks with different ad sizes, and you just use them throughout your newsletters as you see fit.
I will respond to your CRM ticket if you would like more information.
If anyone else is interested in beta testing, let your sales rep know - we can probably take one or two more. Otherwise, be on the look out for more information as this program launches in a few weeks. =)
Dear Town News, currently we have the option of showing how many comments an article receives, would it be possible to show how many times an article has been viewed? We have the block that shows most popular, might be a nice option to show how many people read a story. Many thanks
Moving to Bootstrap in Flex has been great!
However, as layout options are increasing, and with new versions of Bootstrap, is there a plan to keep things up-to-date?
It's definitely not urgent now, but wanted to see if there was a plan in order to prevent things getting as stale as "Zen" got by the time Flex rolled around.
We've got piano.io pitching our publisher:
a SaaS platform helping media companies convert anonymous web and APP visitors into registered subscribers, combat ad blockers, as well as customize newsletters and user site experience according to their content affinities. Some of our clients include: Chicago Sun-Times, Hearst, Bloomberg, Gatehouse Media, The Economist, and Business Insider.
Anybody using this or something similar with Town News?
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