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Under review

Timing element for block

Dave Von 22 hours ago in BLOX CMS • updated 3 hours ago 4

Has there been any thought given to having a time element for how long a block appears on a site?


For example, we have a block on our homepage (as I'm sure everyone does) that displays any stories with the "Breaking" flag attached. However, if we have such a story that we want to draw attention to as breaking news, we only want it to be considered "breaking" for a short period of time, maybe a few hours.

What would be really helpful is if we could have the "breaking news" block appear for a designated period of time instead of having to go back into BLOX or TCMS and removing the "Breaking" flag from the article asset to get the block to go away. It would just take away a little bit of the manual intervention that is currently necessary.

Thanks.

Dave

Answer

There are several different ways to do this:

- Tell your breaking news block to only show items that are less than 2 hours old. So whenever a article is two hours away from its start time, it will be removed from the block automatically. This is great when you are OK with all breaking news being promoted for the same period of time. If there is an edge case that needs to be online for longer, use can use a pinned asset with a schedule.

- Add an archived date to your breaking news article, and then create a rule on your breaking news block that doesn't show items that are archived. This is helpful when you want to have custom "expiration" times on a per-article basis.

- Use a pinned asset that has a scheduled time to unpin. You can use this in combination with the above two solutions.

- Create a new schedule which shows the breaking news block for a period of time. This is likely overly complicated since you'd have to go into the block editor to create a schedule. This is more likely to be useful for recurring events (like afternoon updates or Friday night prep sports) rather than breaking news. But, if there was a big specialized layout with multiple blocks for the breaking news initiative, a scheduled layout may be helpful.

With all that being said, we are looking into new ways to indicate "alerts" and things along those lines. For example, if you find a breaking news article from 2013, it will still say BREAKING next to it, or it may even say that in the headline. Those are things that are still in discussion.

0
Under review

Maps and Firebase - Billing accounts

Robert Armstrong yesterday at 12:04 p.m. in BLOX CMS • updated by Christine Masters (Director of Product Management) 23 hours ago 2

Here's a funny thing that I just found out in regards to Firebase (Notifier) and Google Maps. Let me know if I'm doing something wrong...

Firebase Spark plan (free) requires no billing account to work.

Google Maps API (free) does require a billing account to work.


What happens to my Firebase project if I add or remove billing accounts for that project in the Google Cloud Console?

If a billing account is added to a project in the Google Cloud Console, the same project will automatically be upgraded to the Firebase Blaze plan if that project is currently on the Spark or Flame plan.
In contrast, if an existing active billing account is removed from a project in the Google Cloud Console, that project will be downgraded to the Firebase Spark plan.

https://firebase.google.com/support/faq/

Any ideas on how to get around this? Right now I had to remove our billing account, so while notifier works, our Maps are coming up blank. I don't want to have to make two separate accounts.

+1

Feature Suggestion: Pageview tracking for individual articles

Dustin B. 1 month ago in BLOX CMS • updated by Robert Armstrong yesterday at 9:17 a.m. 2

Feature Suggestion: Maybe this exists already and I've just not been able to find it, but would it be possible to track analytics for each article asset, so we can see page views for each article, not just the most popular ones? Thank you!

0
Under review

Trouble setting up Notifier

Robert Armstrong 2 days ago in BLOX CMS • updated by Aidian 1 day ago 10

I followed the instructions listed here to set up Firebase and connect it to BLOX. But when I send the test push notification, nothing happens. The error in the log says "The caller does not have permission."

I deleted my keys and redid everything from the start, and same thing. Don't know where I should look or what I need to do to get it to work. Anyone have a similar problem, or any ideas on how to fix it?

+1

Way to set default workflow for all users?

Robert Armstrong 2 days ago in BLOX CMS 0

I know you can set the default workflow on an individual basis, but is there a way (or is it planned if not) to have the option to set all users default workflow, or even set the default workflow upon user creation?

+1
Under review

Does anyone use Flickr?

Christine Masters (Director of Product Management) 5 days ago in BLOX CMS • updated 2 days ago 3

I'm considering removing Flickr from the social accounts area on the User Profile page. It has changed a lot, been sold to SmugMug, getting rid of 1 TB of free storage, etc. We have very little use of it currently in user accounts.


Is it important to anyone - maybe photographers? - who would still want it?

0
Under review

Webinar | Introducing BLOX Notifier: A new way to manage social and push notifications

Cherry Wolf (Marketing specialist) 2 weeks ago in BLOX CMS • updated 5 days ago 7

Join us on March 14th @ 10:30 AM CDT

Introducing BLOX Notifier: A new way to manage social and push notifications



At our March customer webinar, Christine Masters, director of product management at TownNews, will introduce BLOX Notifier—an all-new BLOX CMS application that makes keeping users informed with Facebook, Twitter, BLOX Now App, email, and desktop notifications quicker and easier than ever.


Topics will include:

  • An overview of the new BLOX Notifier application
  • Using BLOX Notifier to create, schedule, and distribute messages and notifications
  • Streamlining your publishing workflow with automated trigger rulesets
  • . . . and much more!

Ready to get started? Join us on March 14th at 10:30 AM CDT.

Sign up today.

Want to take in the webinar on your own time? Register now and we’ll send you a link to the webinar recording once it’s ready.

+1

Small feature request -- Ability to change close "X" on promo blocks to light or dark

Ben McCarty 6 days ago in BLOX CMS 0

We've had some issues with folks being unable to see the close button in the interstitial promo blocks. The problem is it's impossible to see on the block if it's black in front of an image, or if it's white against a default white background. It can be changed manually via css, but this would need to be changed anytime the layout of a promo block is changed. By adding the "light/dark" option to the close button text in the block options it would make it a quick adjustment that could be done via the admin panel. 


 1) What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.
Makes it easier for users to see the button and not got frustrated by being unable to close promo interstitial. Would make it easy for administrators to correct small design oversights. . 

 2) How often would you use this feature?
All the time

3) How many people in your organization would use this feature?
Every site manager and web staff -- appx 12-20. 

+2

Auto-save feature overwriting assets

Robert Armstrong 6 months ago in BLOX CMS • updated by Elizabeth Stephens 6 days ago 6

One of my colleagues brought this to my attention. I have played around with it, and it seems like a proper bug with the auto-save feature.

User 1: Makes edits to asset, window closes without proper save/close (due to needing to leave/shutdown, crash or whatever.) User 1 doesn't return to asset.

User 2: Makes further edits to asset, even publishes.

User 1: Returns to asset manager. Auto-save restore dialogue pops up. User 1 restores asset. Asset now reverts back to User 1 edits, overwriting everything User 2 did. Text and edits revert, flags and other settings are also reverted, such as the do not publish flag being set again. Even if User 1 selects "cancel," the asset is overwritten.

Has anyone else encountered this? What do you do to get around it? I don't see an option to turn off auto-save (for a short-term fix.) Maybe there should be a warning that there is a newer version available? Options could be:

There is a new version available!

  • Discard
  • Restore (Overwrite)
  • Restore (New Asset)
+1

Feature Request for UI: Shorten browser tab titles

Andrea 1 week ago in BLOX CMS • updated 1 week ago 2

I manage multiple sites and have multiple tabs open every day on two monitors. 

With the new interface, browser tab titles are longer and often hide the site they belong to (since the sitename is listed at the end of the browser tab title). 

If "Editorial" could be abbreviated to "Ed.", as well as taking out the space before and after the "/", would definitely help clear up some real estate on the browser tab titles. 

Design = Des. 
Community=Comm.
Marketplace=Mkt. 
Statistics = Stats.

If this annoys you, too, please click the vote button below to try to get this changed sooner instead of later. 

Thanks!

+2
Under review

Why is "NOT" so hard for searches

Mike Stickler 2 weeks ago • updated by Kevin M. Cox 1 week ago 3

You know on any given day that I spend using blox (or nep for that matter) I run into at lease one instance where my life would be easier if I could specify "Not" for a search option.
For example show me everything that's not wire... show me everything that's not sports... show me everything except breaking or developing. 

I understand your UI design goal is to make it so easy a trained monkey can do it but how hard would it be to modify check boxes... 
Empty (not selected)
Click - Checked (selected)

Click - Red X (search excludes this item)

+2

Preventing Spam / SEO Abuse User Accounts?

Ian McPhee 1 week ago in BLOX CMS • updated by Robert Armstrong 1 week ago 1

Hey ya'll,


Yesterday, I noticed that a person named xxxx Hairdryer made a User account. Their email address was "xxxx@yeah.net" and their bio, while hilarious: 

"What is going to be open today is a hair dryer, a hair dryer that all the girls love, a hair dryer that initiates innovative revolution, a hair dryer of four hundred pounds, and that’s right – it’s the xxxxx Supersonic hair dryer."

("xxxx" instead of the company name, as to not SEO them here too)


...confirmed to me that this was another account made to boost some SEO off of our User system. Usually these accounts have something listed in the "Home page" field, which as I understand it, is essentially like us having a link to their site from our site (a coveted opportunity, if I'm not mistaken). I think you can see the ones that are doing well for themselves if you parameter your Analytics to /user pages. Sometimes these are easy to spot at a glance when looking at your Users, as many are pretty foreign sounding names, or email accounts like @robot-mail.com but sometimes are names like Dallas Moore, and you don't realize until you open their bio and see whatever bogus link / info they've got. Calendar spammers typically leave their bios blank and instead, try to submit events for medical conferences in Dubai or Spain with a link in the website field.

The reason I'm worried about these (they are easy / entertaining enough to ban manually, but that's not ideal ) is that they are auto-opting into my Email Reach as well, effectively messing up my Open / Bounce rates. My intern is "bot-hunting" this stuff right now, but I could see there being more problems in the future.

I'm wondering how these accounts are getting past the email verification step? Also, kind of related - it sucks that the email verification goes to so many folks' spam folder. I probably tell three people to check it a week.

What does everyone else do to combat this stuff?

+1

Alignment for Related Assets needs to be fixed

Nathan Bechtold 1 year ago in BLOX CMS • updated by Dustin B. 1 week ago 2

When I add a Child Asset to an article, but do not actually drop the Child Asset into the body of the article, I don't like what it does to the alignment of my page: it actually ADDS a "left rail" and shifts the entire text of the article to the right. But the only thing in the "left rail" is an image of that asset I added... so it looks really odd.

This is only an issue on desktop, not on mobile.

It creates an additional problem when I add an Article as a Child Asset to another Article. Now, since I'm in the Parent Article, it's not too much trouble to simply place each Child Article into the body of the Parent Article. But it has now affected the alignment in all of those Child Articles -- because it added the Parent Asset to the "left rail" for each of those Child Articles! So now I have to go back into each of the Child Articles and drop the new Parent into the body of those articles, to fix that alignment.

This is terribly cumbersome and awfully time-consuming, but it's necessary if I don't want most of my articles to be misaligned on desktop view.

The easy fix is to create a default that adds all Related Assets into a horizontal "block" at the end of each article.

+14
Planned

Allow users to register while creating a new subscription

Rob Weir 2 years ago in BLOX CMS • updated by Ian McPhee 1 week ago 11

Hi there -- our newsroom has been frustrated for awhile with the logic in the subscription module that requires users to register for the newspaper's website before buying a subscription. It's creating a bit of friction when e.g. we want to give out a complimentary subscription to an advertiser or other user, and is also a difficult workflow for some of our users if they don't get a confirmation email for registration. 


I understand the logic of registration being different from subscription status; and I also understand the internal logic of someone needing a registration before they buy a subscription. However, I'm wondering if the subscription page could be streamlined, either to allow people to register while buying a subscription or to create a user registration record as part of a new subscription (that is, prompt for a username when purchasing a subscription). 


Thoughts on that? 

0
Completed

Webinar | Introducing BLOX Now, a better mobile app for local media

Cherry Wolf (Marketing specialist) 10 months ago in BLOX CMS • updated by Geetanjali Spa 2 weeks ago 3

Webinar recording now available.

Taking cues from social media, the BLOX Now mobile app eschews conventional news app design in favor of a single, continuously-scrolling stream of community news and events that keeps users engaged. At our June customer webinar, Susan Bell, BLOX Now senior product manager, and Christine Masters, director of product management, introduced the BLOX Now mobile app.



Topics included:

  • Increasing user engagement with a hybrid news and information app.

  • Feature highlights, including: in-stream video playback, push notifications, and convenient fly-out menus.

  • Monetizing your app with Google DFP integration.

  • Managing your app, website, and mobile site in one easy workflow.

  • . . . and much more.

Are you ready to get started . . . now? Webinar recording now available.