Welcome to the TownNews customer community! Connect with other TownNews customers and with us to suggest features, share best practices and ask questions.

Though TownNews representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

0

Workaround for legacy web browsers using townnews admin? It stopped working today

Jerry Lee smdailyjournal com 5 months ago in BLOX CMS updated by Kevin M. Cox 5 months ago 5

Has anyone discovered that they no longer can access their Blox admin site with old web browsers?

+4

Zoom feature on e-Edition

Barry Hoff 4 years ago in BLOX CMS updated by Kevin M. Cox 6 months ago 3

In the new e-edition under FLEX there is no way to make the e-Edition pages larger or zoom in on just part of a page on a desktop computer (once you are in full screen). With the old e-edition readers could use a magnifying glass and zoom in on just the part of the page they wanted to read, making the type larger for those with poor eyesight.


To do that now readers would have to download the e-edition to their computers, find the download and open it in a pdf reader. That's a lot of work for an elderly reader who may know little more about computers than how to navigate a website. Although the reader who brought this to my attention did know how to use Control + to zoom in on webpages (something I didn't know) but sadly that doesn't work on the e-Edition newpaper page ( it only makes the navigation arrows and hamburger menu at the top larger).

+4
Under review

Way to set default workflow for all users?

Robert Armstrong 3 years ago in BLOX CMS updated by Tom Houston 6 months ago 4

I know you can set the default workflow on an individual basis, but is there a way (or is it planned if not) to have the option to set all users default workflow, or even set the default workflow upon user creation?

+1
Answered

What's your reaction to User Reactions?

Christine Masters (Director of BLOX CMS) 5 years ago in BLOX CMS updated by Kevin M. Cox 7 months ago 17

Hi community people!


Earlier today we had our big BLOX Core update! If you missed the release notes, they are here.


I've noticed a few media sites start using the User Reactions feature. Are any of you thinking of enabling it? Maybe on just a specific section? I'm interested in hearing your reactions or ways to improve it.


+12
Completed

More fine-tuned controls on "Buy Now" buttons on photos

Graham R. Archer 5 years ago in BLOX CMS updated by Ashleigh Snoozy 7 months ago 7

Hey folks, I submitted an idea to Town News, and they said I should post it here to see if this development idea would help others, too. Anything else think this would be helpful?


The idea is basically to add a few new controls — either on the section level or on specific photo types — to allow editors to turn off the "buy now" button on all mugs, all crime stories, or other examples like that.


Town News asked me to answer these questions:


What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

A: There are dozens of photos used daily on our website that we do not want to sell. Many of these get automated tags that remove the "buy now" button (AP photos, for instance), and that's great. But still a large number of photos get manually tagged with #nosale to keep that button hidden. It would be very helpful to have more specific, targeted and automated ways to blacklist some photos from being sold. For instance, we NEVER want to sell a photo of a criminal who just committed some heinous crime. And a huge number of the mugs we run on our website are handouts that we can't sell, and even the ones that are ours are not any real source of revenue. My proposal would be that we have some ability to turn on/off the "Buy now" button for specific photo types (like all mugs) or sections (so you could turn off sales for all photos attached to stories categorized as crime, for example).

How often would you use this feature?

A: This would be used daily. The automated button removal would impact dozens of stories and several dozen photos each day.

How many people in your organization would use this feature?

A: All online editors would gain from this function, and reporters would no longer have to alert online staff to photos that got missed during the tedious and error-prone manual #nosale application process. Dozens of employees would be impacted.

Answer

Hi guys!

We have now added more logic to our "automated" photo sales option. See this updated doc:

https://help.bloxcms.com/blox_cms/editorial/assets/article_0f8a8332-27c2-11e8-88a8-5318a95cfee3.html?wewe

We have also added the ability to turn off photo sales per section (via custom properties), as well as batch update photo sales.

Hope this helps!

Christine

+1
Under review

Can we restrict photo purchasing based on "Provided" byline?

Nick 5 years ago in BLOX CMS updated by Ashleigh 7 months ago 2

I know the system is set up to restrict photo purchasing through MyCapture to anything with the keyword #nosale. But I'd say about half the time, maybe a little less, the reporters/editors forget to add the keyword. What they almost always add is "Provided" or "Provided photo" in the byline field because typically they're more concerned with making it look good for print.


So if there's a way to do this please let me know. But if not, this would be a really handy feature.

0
Answered

Can we send an email reminder to our e-edition subscribers?

internet 5 years ago updated by Kevin M. Cox 7 months ago 5
0
Answered

how do I download a picture from blox cms?

dgrunfeld 8 months ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 8 months ago 1
+2

Begging you for an autosave feature

jtravis 8 months ago in BLOX CMS 0

Please add an autosave feature. I'm having to redo tons of work when something stupid/unexpected happens and my Blox window closes before I saved. Working in another text editor that has autosave isn't a great solution because it usually means I have to fix every paragraph break in the story once I've cut and pasted it into blox, on top of just adding even more complication to my workflow.

+2

Newsletter sign up for article access

Nico 8 months ago 0

I'd love to set up a way to limit access to articles by whether they have signed up for our newsletter. Kind of like a paywall or how Google Surveys worked where you can't access the article unless you have subscribed. Any chance for something like this?

0

Combining multiple pages disappeared

There's been a few subtle changes to BLOX Total CMS lately, the most noticeable change for me is the "Combine Multiple Pages" feature. IT only gives me the option to combine one page at a time. Anyone else have this issue?

+5
Under review

Blox login method changed.

Jeff Sebestyen 11 months ago in BLOX CMS updated by Tom Houston 9 months ago 6

So now you cannot enter the email address and password at the same time.  The creates an issue with the web browser auto-populating the credentials, actually hindering workflow.  And of course, creating an headache for I.T...again.  

+7
Completed

Feature request: Add sibling or child assets from multiple search pages

Erica Smith 6 years ago in BLOX Total CMS updated by Kevin M. Cox 9 months ago 10

If a user searches for assets to be used as sibling or child assets and the desired assets are on multiple pages, there's no easy way to add them to the story. You have to add the assets you want from Page 1. Then open the search again, search for the assets you want, go to Page 2, add the assets you want from that page. Want more? Repeat that process for every page of search results.

This is time consuming (and annoying). To change it, I've submitted a feature request. Help me make it a reality.

+3

Save search result format

Erica Smith 6 years ago updated by Kevin M. Cox 9 months ago 6

In the editorial section of Blox or TCMS, I can add columns, shuffle them around and just generally set things up in a way that's efficient for me. (Sort by start date, for example, or mark which stories have a site tag or which stories are marked "do not publish.") The next time I log in, the page will be set up the same way. That's great.


But when I'm in an asset and want to add child or sibling assets, the search results don't have the same functionality — I can show or hide columns that are or aren't relevant, move columns around to find what I want, but the next time I go to add a child or sibling asset, I have to do to the same thing again. It's time-consuming and, well, annoying. Any chance of being able to save those search result formats on a user basis?

+8

Feature Request: Magazine style e-Editions

Kevin M. Cox 4 years ago in BLOX CMS updated 9 months ago 6

We'd like to submit a request for magazine style "flip book" e-Editions, similar to Issuu with double-truck views:

https://issuu.com/galvnews/docs/coast_monthly_april_2017

Right now we are having to host these off-site to have this magazine view that readers like.

1) What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

It allows for magazines and other special sections that aren't newspapers to be hosted in the native BLOX e-Edition.

2) How often would you use this feature?


At least monthly.

3) How many people in your organization would use this feature?

Everyone, including all readers.