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In the event that anybody else runs into this problem, we identified an issue a few weeks ago where the Facebook comment plugin on our website, GazetteXtra, developed a bug that prevents users of iOS mobile devices from posting comments.
We're going to look at other options for commenting on articles.
Our staff has decreased dramatically in the past few years and managing manual transactions for digital subscriptions can eat up time.
is there a plan to add an option to cancel a digital subscription in the user’s dashboard?
What happened to the preference setting that allowed you to upload a batch of photos and have them automatically go live? The pref for newly created items vanished about a week ago. Now, if you upload a half-dozen photos, you have to go through a multiple-click process for each of them to uncheck Do Not Publish. The only alternative is, if they have a common name, to search and do a batch edit, also involving many steps.
you may not want a story to go live, but you can quickly check Do Not Publish before you start populating the story form fields or assigning it sections. Photos are more harmless to have live before the story. And often you're not uploading pix until just before the story goes live, anyway.
Separately, there also have been far more incidents lately where you can upload one or more images from within a story file but they don't link to that story. You have to search for assets individually to find and link -- another, frustrating step on deadline.
Having issues with reporters typing in keywords into BLOX TCMS. They can only use keywords already in and can't create their own.
However, I can keyword whatever I want as an editor. Any ideas or help? Can i make a keyword list?
There is a user permission that controls who can create keywords. You can look at the group that reporters are in under the Users admin -> Settings panel. Open the group. If you look at permissions, you can add a new one under Editorial -> Assets -> Create Keyword Tags. They need to have that access in order to create new ones.
Otherwise they can only use pre-defined keywords (which can help control keyword spam and typos). The keywords list is maintained in Site Settings in the main blox menu. Then look for keywords. Reach out to our CS team if you need further help with this.
TownNews Senior Solutions Team Lead
With FLEX's reliance on 4:3 and 16:9 cropping it would seem that many photos will end up cropping off the subject in order to adhere to the ratio. And most sites surely have some blocks that pull an asset in 16:9 and others that pull the same asset in 4:3. I propose a quick-crop tool that allows users to select crops for both ratios without the user having to work out the math or upload a previously cropped photo.
I'm thinking something like the image below that would allow users to select the ratio in a dropdown box and blocks would pull the appropriate ratio.
Would anyone else with FLEX use that?
Hi everyone! We added fixed-ratio cropping tools in our latest release! Check it out!
How could I add a CSS class that hides the block on the mobile view?
You can use bootstrap 3 visibility classes (https://getbootstrap.com/docs/3.3/css/#helper-classes). You can place these classes in the "CSS Classes" field at the bottom of the "appearance" tab in the Design/Blocks application.
TownNews Senior Solutions Team Lead
Be a great idea for a user to create a multi-article playlist, with an audio ad in between each (or every other) article. The user could then begin listening a playlist of articles. Kinda like an Amazon 'Alexa' news player, but without the hassle of Amazon :)
Text to audio. Is there a tool we can use with our site that would "speak" our text articles? I've seen this on other news sites. And I am able to get my Alexa Echo to read our website. But wondered about a tool on the site to read articles.
We have been doing more data viz/mapping/database projects lately and it would be great to update the table tool to be more robust, with sortable and searchable data.
Right now we are learning Datatables since it has the functionality we need and can hosted on /app and then iframed in but it would be a lot neater and easier for non-developer types to just be able to add the data without coding up an HTML page and FTP'ing it over.
When you click on an image to preview it in the image asset editor, it expands to maximum size and there's no way to close it via UI. A page refresh is required.
It's not exactly site-breaking, but one misclick means a whole bunch of finagling and hassle to reopen closed windows in the session. Please make it so re-clicking the blown-up image element closes it or add a close dialog.
I can't speak for other customers, but since 99% of our content is plain text, why not make it so that content pasted into a story asset is -- by default -- plain text?
Then, instead of having a "plain text" button, have a button to retain formatting. Reporters and editors often forget to use this button, which causes code to be hidden in copy until it's ready and on the page, where it can be dozens of characters. That would eliminate this issue.
Has anyone discovered that they no longer can access their Blox admin site with old web browsers?
In the new e-edition under FLEX there is no way to make the e-Edition pages larger or zoom in on just part of a page on a desktop computer (once you are in full screen). With the old e-edition readers could use a magnifying glass and zoom in on just the part of the page they wanted to read, making the type larger for those with poor eyesight.
To do that now readers would have to download the e-edition to their computers, find the download and open it in a pdf reader. That's a lot of work for an elderly reader who may know little more about computers than how to navigate a website. Although the reader who brought this to my attention did know how to use Control + to zoom in on webpages (something I didn't know) but sadly that doesn't work on the e-Edition newpaper page ( it only makes the navigation arrows and hamburger menu at the top larger).
I know you can set the default workflow on an individual basis, but is there a way (or is it planned if not) to have the option to set all users default workflow, or even set the default workflow upon user creation?
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