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Subscription Coupon Code

Kevin M. Cox 4 years ago in BLOX CMS • updated by boi90 3 weeks ago 14
We would like to request the option of having a "Coupon Code" function available for new subscriptions on the website.

We envision being able to link specific codes to specific subscription services (e.g. a code would allow a discount on a 7 day print subscription but not on a weekend only).

To be fully functional, the code should include options to select either: $ off, % off or length of free trial.

This would be a huge tool for our circulation/promotions department and we imagine would be a welcome addition for other newspapers as well.

--> Why we're asking:

To give a little more background I thought it might be helpful to give a specific use case. While we see tons of potential for this feature, there is a specific promotion we're trying to develop in the next month and are having trouble seeing a way to do it with the current system.

We're planning on a new subscription marketing push for our newspaper. We'd like to offer potential subscribers a free trial subscription (either print and/or online) to the paper.

In order to make things as easy as possible we'd like them to be able to sign-up online (create a new BLOX user account) and instantly begin their online trial (get behind the paywall) without having to enter a credit card. At the end of their trial period of course we'll offer to make them a subscriber and collect their payment information.

A "coupon code" function seems like the best way to make this happen but of course we are open to suggestions if we can already pull off something similar with existing tools. For example: Is there a way to link directly to a hidden subscription service?

Please let me know what y'all think.


How does one configure a block to display on mobile only?

Kathy Kolb 3 weeks ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 3 weeks ago 1

How does one configure a block to display on mobile only? I want to add a block that will only show on a mobile device. 


Hi Kathy! It is easy! We use Bootstrap visibility classes. Check out this doc:


So in this case, you would add visible-xs (for just smartphones, mostly) to the "CSS class" area of the block.


Animated GIFs used to work

Aidian 3 weeks ago in BLOX CMS • updated 3 weeks ago 2

I used to be able to run animated GIFs in stories, and on section fronts/homepages IIRC.  But trying to do one Friday and another today and they're not displaying.

Did something change, or am I finally going crazy?


I have no Associated Press selection in channel manager settings.

Jeff Sebestyen 3 weeks ago in BLOX CMS • updated 3 weeks ago 2

I am attempting to follow the instructions from How Do I Set Up an Associated Press Syndication Channel? but when I create a channel, I do not have an AP option.  Only CNN, Blox, RSS, and YouTube. 


Hi Jeff!

You'll need to send a ticket to our Customer Support team, and ask that you have the "entitlement" for Associated Press installed. They will send it through our permission system and it will add this software to your site. AP has asked that we keep track of who is using their software in this way.

Once installed, you'll need your AP username and password, and then it will provide you with the feeds to which your account is authorized.

Hope this helps! Thanks! =)


Email Reach Stocks widget

Kevin M. Cox 4 weeks ago in BLOX CMS 0

Has anyone built a Stocks widget for the Flex Email Reach similar to the Email Reach | Email: Weather forecast block?


Character count for Calendar description

Ellen Meany 4 weeks ago in BLOX Total CMS 0

When we export self-service calendar listings for print, we'd like to be able to limit the word count without a lot of hand editing. To do this, it would help if the description field could be limited, especially for those listings that choose a print upsell. Say 250-300 characters max, with a countdown that tells the person entering the listing how much space they have left. 

This could also be a separate, short description field, perhaps, so the long version, if needed, could run online.  


Feature suggestion: Content blocks should not count as paragraphs for in-story ad purposes

Brendan 4 weeks ago in BLOX CMS 0


This is a suggestion to change some terms for the in-story ads. I know that the first one is supposed to show up after 3 paragraphs, but when you include a content block – a mugshot, or a link to a related article, for example – it counts those as a paragraph, often leading to blank space above the first ad block. An example of this can be found here.

If those did not count as paragraphs for ad spacing purposes, it would be better for spacing purposes.


Brendan Hartsell


Creating an event from the user dashboard should have the same fields and options as creating an event from BLOX.

Jason 4 weeks ago in BLOX CMS 0

When I create a new Sale Event within BLOX for an advertiser, I am prompted to enter a “Business” and a “Venue”. This works great for our needs because our Sale Events are cattle sales and the actual sale will often take place away from the ranch that is presenting the sale. Both the ranch and sale facility receive exposure. We want our readers/advertisers to be able to submit their own Sale Events from their user dashboard. But currently, they are not prompted to enter a “Business” and a “Venue”.

These two Sale Event creation methods should match.

Under review

Feature Request for Ad Owl: Include the Order Approved email in the Email Templates

Preston Gibson 1 month ago in BLOX CMS • updated by Phil Pracht (Product Manager) 4 weeks ago 3

For ad orders of print+online packages with Ad Runs defined by a Weeks (vs. Days) schedule, the system-generated email constructs a message which communicates a start date which aligns with the initial print edition date.  This messaging is inconsistent with our service delivery standard (online ads are published asap, in advance of print publication).  This errant messaging either fosters customer dissatisfaction or adds an administrative burden.  We can manually overwrite the message, but desire an automated solution.  We could construct a satisfactory email message, if this email were accessible via Email Templates.


Feature request: URL/titles for SEO

Kyle Whitfield 1 year ago in BLOX CMS • updated 1 month ago 9

Instead of URLs picking up an asset's title then generating new URLs when titles are changed, could we consider an SEO title field where an editor could manually define a phrase that would appear in a URL? And the URL wouldn't change as the asset's headline changes?

Example: Story about mass shooting in Baton Rouge

SEO/URL title: Baton Rouge mall shooting
Article asset title: 5 dead in Baton Rouge mall shooting

URL (that wouldn't change): theadvocate.com/baton_rouge/news/baton_rouge_mall_shooting/XYZABC123.html

Right now we shy away from opting for titles in URLs b/c of the mess it creates with multiple URLs per asset.

This would be used very often by us.

Under review

Live "blogging" article updates

Robert 4 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 month ago 3

We're interested in doing "Live" blogging or article updates. Previously we've just relied on Live Twitter Feeds in articles, but something more substantial would be better for the direction we're wanting to go.

Does anyone have a service that works well with BLOX? Any limitations or potential issues, such as the ~5 minute cache?

Are there any plans for implimenting a Live Blog/Article service in BLOX? Would be fantastic for stories about council meetings, elections, sports games to name a few. Possibly tying it closer to the mobile version of the back end would mean our reporters could do updates on-the-fly and on the field.


Geotargeting doesn't seem to be accurate

Nick 3 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 month ago 1

From time to time we have some national brands that want to advertise on our website. Many of those are only interested in certain zip codes. The problem is that I look up my IP online and some websites show I'm in the correct city but others show me in a different state entirely. BLOX seems to be the former in this instance and therefore I don't see the ads. This cuts out a lot of our ad impressions. I've even gone so far as to set a radius 100 miles from my zip code and still get nothing.

So is there anything that can be done to more accurately pinpoint where our users are located? Does anyone else ever experience this?


Hi Nick!

On the desktop, we use IP address and, as you have experienced, it is really sketchy. You may be going through a VPN and that will also make things really crazy. On mobile, we use the device location, which is a lot better.

That being said, if you are looking at doing more advanced advertising techniques, I would recommend Google DFP. We have built-in integration with it, and everything is relatively easy to set up. And they have a free version! :)

Under review

Embed form into story, or onto page

Meagen Finnerty 3 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 month ago 1

I'm not sure if this has already been cracked, but it would be so nice if forms generated embed codes so we could put them at the bottom of stories, or embed them onto a landing page. Right now, we either link to them or use a third-party form that we can embed. 


Remove Google Street View from Featured Marketplace Business.

Jeff Sebestyen 2 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 month ago 4

All my business that are featured default to a Google Street View.  I do not see an option to remove the Google Street View.  There should be a Custom Property, or even an application setting for completely disable this.  

  • Some businesses use a home address, so the guys house is on the masthead.  
  • Some street views simply are of the back of the business, or have an incorrect image, or has an inappropriate image.  
  • Other times, this simply ruins the style of the page.

Why is there a Custom Property for everything but this?  Why is this being forced upon me? Please humble me, and show me there is a simple checkbox that I am missing.  

There is a Default Masthead Image that will appear which will generate a Street View of the business. This can be over-ridden by uploading a Masthead Image.


Hi Jeff, 

This can be disabled entirely by navigating to URL Page Properties for your business directory URL.  Under the Business settings you'll find the setting "Streetview Masthead" with the option to turn it off. 

Under review

Photo Mechanic and photo author/byline

Erica Smith 2 months ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 1 month ago 2

Is anyone who's using Photo Mechanic having luck getting the photo author field to populate? We have it working with bylines ... but there are other advantages to adding the name as an author (and I'm tired of doing it manually on all of our staff photos).