Welcome to the TownNews customer community! Connect with other TownNews customers and with us to suggest features, share best practices and ask questions.

Though TownNews representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

0

Reconciling print and digital workflows when working on a monthly magazine

Elizabeth Stephens 4 months ago in BLOX Total CMS 0

Is anyone using cloud TCMS for a longer-term product? I've been working with our monthly magazine this summer, and I'm realizing that because they bypass workflows and a recent change in the source application option, they are having to rebuild everything for web. I'd be interested in chatting with someone about how they reconcile print and digital needs with a longer term product, i.e. not a daily.

+6

Feature request: Ability to have separate SEO-only headline

Beth OMalley 5 months ago in BLOX Total CMS updated by Chase Doak 4 months ago 1

It would be great to have an SEO headline field so we could customize headlines for search optimization.

0

Teaser image

Lindy Ritz 4 months ago in BLOX Total CMS updated by Kevin M. Cox 4 months ago 1

If you remove a 'teaser' image from an article in TCMS, and re-flow it up to Blox, it seems that the teaser image won't go away. You actually have to remove it from both system versions. Is that a bug?

0

Is there a most popular block for Email?

Marshall Hopkins 4 months ago updated 4 months ago 2

Or how would you create one out of the headline list block?

+2

Removing flags from stories after a set time period

Thomas Martinez 4 months ago in BLOX CMS updated by Alfonso 4 months ago 1

I can't find a solution to this, other than to set a block up to display something for only a certain time. But that still leaves a flag on a story.

I think it would be helpful if we can automate a way to take a flag off a story (for example, keeping a "breaking" flag on a story for only two hours) after a certain time frame, or to set it to last only a certain time frame.

Perhaps there's already a way for this, but I can't seem to find it. Anyone have any ideas?

0

Make all fields in assets in TCMS usable.

Beth OMalley 4 months ago in BLOX Total CMS 0

Feature request:

PLEASE make adjust these additive only fields in TCMS so that they act "normally" and make adjustments to files in Blox as well. If a feature is additive only, it makes it very difficult to actually be useful for clients that use TCMS as their main CMS.

teaser images

authors

delete time/date

0
Completed

Webinar | What's new in BLOX CMS

Cherry Wolf (Marketing specialist) 5 months ago in BLOX CMS updated 5 months ago 1

Webinar recording now avaiable

What’s new in BLOX CMS

Become a master of efficiency and automation with the latest updates from TownNews. At our June customer webinar, Christine Masters, director of product management, will highlight the most exciting new features from the latest major release of BLOX CMS.

What’s new:

  • Super batch processing makes it a snap to update a large selection of assets.
  • New promotional button block lets you create dynamic, trackable text buttons.
  • New map vendor give you an alternative to Google Maps, no credit card required.
  • . . . and more!

Ready to get started? Watch it now.

+2
Under review

Feature Request: "Featured" Comments (Comment ID)

Ian McPhee 5 months ago in BLOX CMS updated by Elizabeth Stephens 5 months ago 5

I've submitted a ticket about this but would like to see how many other would find this useful.


We would like the ability to "feature" a comment on pages other than articles. With the increased focus industry-wide on a more engaged journalistic approach, this is something I think all TN customers would find useful. For us, the reader has become much more involved in every step of our writing process. We want to combat the recent "don't-read-the-comments" mantra that has become so commonplace.

Ideally, there would be a block that can pull in or pin Comments just like blocks can with Assets. This would allow us to have various blocks that show the latest comments in every section on the homepage, or every comment in a given section, for example.

I thought this might also be possible somehow by embedding the comment as a "widget". I played around with Google Console and was able to pull the html for a comment and paste that into an html block to pull it in, which obviously isn't ideal for several reasons (if the user edited their comment, that wouldn't be reflected, for example). But I didn't see anything like a "comment id" in the code, or in the Comments feature in general anywhere, which is how I would assume this would be done.

Has anyone done something similar or want to do this as well but can't figure out a way?

0
Under review

Trouble setting up Notifier

Robert Armstrong 7 months ago in BLOX CMS updated by Doug Green (Product Manager) 5 months ago 17

I followed the instructions listed here to set up Firebase and connect it to BLOX. But when I send the test push notification, nothing happens. The error in the log says "The caller does not have permission."

I deleted my keys and redid everything from the start, and same thing. Don't know where I should look or what I need to do to get it to work. Anyone have a similar problem, or any ideas on how to fix it?

+1
Planned

Feature Request: Notifier - Inclusion rule: author

Ian McPhee 5 months ago in BLOX CMS updated by Christine Masters (Director of Product Management) 5 months ago 3

I got Firebase / Notifier all set up this morning but was disappointed when I got to this window and saw that I couldn't set notifications to be sent based on Author. I don't love the "Follow Notifications" feature, so my plan was to set up each Author as a Topic in Notifier and encourage folks to follow writers that way instead. For now I'm going to use includes: Keyword and have my writers keyword their articles with "#theirname" but I would love to not have to do that. 

Anyone else think this would be useful? I'm submitting a ticket as well.

Answer

This is on our roadmap for Notifier!

0
Completed

Login session cookies that work after a browser has closed

Amanda 5 months ago in BLOX CMS updated by Joe Hansen (Product manager) 5 months ago 1

We've had several users complain that they have to keep logging back in to our website to view more articles. The login session cookies for our website last as long as the browser is open but I was wondering if we could get an option to have a login session cookie that lasts for a couple of days or even hours after a user logs in. I know a lot of websites have this capability and I think it would help with our user interface.

Answer

Amanda, this does already exist. You'll need to enable the "remember me" feature for login. I'd recommend setting it to "disabled at users option" which means by default it will be on. Check out the docs here: https://help.bloxcms.com/knowledge-base/applications/settings/users/workspace/article_a8b8751e-2bf3-11e5-a626-df030e819425.html

+4
Under review

Feature Request: Auto-populating Collections

Kevin M. Cox 1 year ago in BLOX Total CMS updated by Andrew Link 5 months ago 6

Here is what I want and why I want it:


I'd love the ability to create a Collection asset and then define a slug template that would automatically assign any specified asset type matching that pattern to the Collection as a child.


For example: 


Create a Collection, set the Start Time, Sections, Workflow, etc. Then define the following for matching:
Type: Image
Slug: 180518-new-shooting*
(The asterisk being a wildcard just like in slug search.)


The system would run a search on the slug either constantly or every five minutes or something and then automatically add the matches into the collection.


180518-new-shooting-01-KMC
180518-new-shooting-37-JR
180518-new-shooting-15-SV
180518-new-shooting-4-KW
etc.


Or maybe even options for keywords instead of slugs:
Type: Image
Keyword: #sfhsshooting


Two scenarios where this would save a ton of time:


1. We had a mass shooting today and it would have been a huge help for photographers to FTP their images into TotalCMS and not even need to open the browser and login to BLOX. Just upload the photos and know they'll be added into the existing live photo gallery within a few minutes. (Transmitting images via FTP directly from Photo Mechanic is hands-down the fastest way to get photos into TCMS.)


2. It would save a bunch of time when covering sports to setup the Collection ahead of time and then let it auto-populate as photos are sent during the game. During the World Series last year I was able to send photos during the games but usually didn't have time to get into BLOX until afterwards. So while my photos where in TCMS, they weren't online for any readers to see.


A feature like this would help level the playing field for small publications that don't have dedicated web staff sitting in the office to build galleries.

+17
Planned

Allow users to register while creating a new subscription

Rob Weir 2 years ago in BLOX CMS updated by Mike Stickler 5 months ago 16

Hi there -- our newsroom has been frustrated for awhile with the logic in the subscription module that requires users to register for the newspaper's website before buying a subscription. It's creating a bit of friction when e.g. we want to give out a complimentary subscription to an advertiser or other user, and is also a difficult workflow for some of our users if they don't get a confirmation email for registration. 


I understand the logic of registration being different from subscription status; and I also understand the internal logic of someone needing a registration before they buy a subscription. However, I'm wondering if the subscription page could be streamlined, either to allow people to register while buying a subscription or to create a user registration record as part of a new subscription (that is, prompt for a username when purchasing a subscription). 


Thoughts on that? 

+2
Planned

Limiting subscriptions by zip code

Rob Weir 1 year ago in BLOX CMS updated by Mike Stickler 5 months ago 2

Hi all, 


We currently sell print and digital subscriptions online, and are considering doing print only, but there doesn't seem to be a way inside the Blox circulation system to limit print subscription offers by zip code (like most papers, we only deliver to a certain amount of zip codes and have mail subscriptions outside our circulation area). Our older online circulation system limited the print offer by zip code. 


Has anyone run into this, and if so, is there a solution for it? 


thanks, Rob 

Answer

Hi Rob,


We have a feature request in to add this to our paywall software. I don't have a timeline for it as of yet, but there is a workaround in the interim. Please start a ticket with our customer support folks and they will be able to help you.

+8

Feature Request: Magazine style e-Editions

Kevin M. Cox 1 year ago in BLOX CMS updated by Mike Stickler 5 months ago 5

We'd like to submit a request for magazine style "flip book" e-Editions, similar to Issuu with double-truck views:

https://issuu.com/galvnews/docs/coast_monthly_april_2017

Right now we are having to host these off-site to have this magazine view that readers like.

1) What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

It allows for magazines and other special sections that aren't newspapers to be hosted in the native BLOX e-Edition.

2) How often would you use this feature?


At least monthly.

3) How many people in your organization would use this feature?

Everyone, including all readers.