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Promo Designer works well if you're using an image, or if you have a written offer of some sort. Taking it one step further, how hard would it be to include the use of video assets in Promo Designer? I would imagine we could increase our video traffic if we were able to create a pop-up that displays a chosen set of video assets either on load or when exit intent is exhibited. Video assets would be chosen from a Block, a Search or an RSS feed. how hard would that be to build out?
We envision being able to link specific codes to specific subscription services (e.g. a code would allow a discount on a 7 day print subscription but not on a weekend only).
To be fully functional, the code should include options to select either: $ off, % off or length of free trial.
This would be a huge tool for our circulation/promotions department and we imagine would be a welcome addition for other newspapers as well.
--> Why we're asking:
To give a little more background I thought it might be helpful to give a specific use case. While we see tons of potential for this feature, there is a specific promotion we're trying to develop in the next month and are having trouble seeing a way to do it with the current system.
We're planning on a new subscription marketing push for our newspaper. We'd like to offer potential subscribers a free trial subscription (either print and/or online) to the paper.
In order to make things as easy as possible we'd like them to be able to sign-up online (create a new BLOX user account) and instantly begin their online trial (get behind the paywall) without having to enter a credit card. At the end of their trial period of course we'll offer to make them a subscriber and collect their payment information.
A "coupon code" function seems like the best way to make this happen but of course we are open to suggestions if we can already pull off something similar with existing tools. For example: Is there a way to link directly to a hidden subscription service?
Please let me know what y'all think.
We offer promo codes for subscriptions now:
Is TN familiar w/ the ability, through Google Chrome, to send a reader notifications if they opt-in? Been seeing this a little more frequently among news sites. Just curious.
We now offer web notifications as part of BLOX Notifier and a block web notifications block.
As we get more and more readers moved from print subscriptions to digital-only subscriptions, we've had several older readers ask how they can easily print the crosswords, jumbles and Sudoku puzzles from the e-edition.
My request is for a simply clipping tool to make it easier to print a portion of the e-edition, similar to the print/save tool used by Newspapers.com. It works quite effortlessly and is user-friendly, even for readers who lack tech skills.
This is now available! Check it out: https://townnews.com/releases/software_releases/readers-can-now-clip-and-save-or-print-content-from-blox-live-e-editions/article_6dc1e614-0759-11ec-b324-133af128e6b9.html
There are several different requests in here:
- A "mass" batch edit. We are working on this currently... it should be available in Q2 of this year. It allows you to create a search and then apply batch edit to that entire search results, even if it affects thousands of assets. There will be an extra confirmation process where you must type in the number of assets so that you are sure that you know how many assets you are affecting. The task on large amounts of assets happens as a background task (so it can take as long as it needs) and then sends you an email when you're done. So, for Nick's needs, this would definitely work).
- The ability to see more assets on a search results page in the BLOX admin. The solution for this will likely come as part of our new backend UI, which will likely end up being some kind of infinity scroll.
Lastly, there is the request for a batch edit function to change headlines and captions. To be honest, we are worried about allowing content to be changed in a batch editing process. Firstly, it's considered bad SEO to have similar titles on multiple pages in your site. Secondly, having all headlines (such as on a vertical gallery) is kind of annoying and repetitive to the reader.
On the other hand, I of course realize that if you don't add a title, we'll use the filename instead. And typing 200 unique, accurate titles is a very time-consuming task to say the least! Also, the only thing worse than a vertical gallery with repeated identical headlines is a vertical gallery with filenames as headlines instead! And, we currently provide no mechanism for them to be hidden as an option.
However, maybe we can fix some of those underlying problems instead. Basically, we're thinking that batch editing headlines and captions is a symptom of a bigger problem rather than a problem in and of itself.
What about something like this:
- A collection asset has the option of not showing photos and captions, even if they exist.
- In places where we have to show some kind of title (such as search results) maybe we show the parent's title instead?
- A way for the photo itself to know whether or not it has a unique headline, and if it does, display it. If not, display the parent (unless on a collection page). I would have to think more on how it can know it is a unique title...
An example of one of the ideas we’re considering is a partnership with a community college or school district. Our thinking is we could possibly have them pay $X,000 per year and allow all of their employees and students (with an email account on their domain) free access to our website. A perk of employment or enrollment at that institution.
As several recent studies have revealed, millennials are adverse to paying for news, but maybe we can convert them into readers if they can get it for free. It could be a win-win for both us and the institution. They could easily incorporate the newspaper into their teaching if they know all students can access it for free.
One of the stumbling blocks we’re considering is how to disable these free accounts once someone is no longer a student or employee.
What we’d love to see is an option to “re-confirm” accounts created under these Domain services at set periods of time. e.g. Have BLOX send out address confirmation emails every year and then disable (or remove from the service) any accounts that no longer have valid/active email accounts.
I’d love to hear what others think. As it stands this seems to be the real limiting factor in putting these Domain Subscription Services into use.
We'd like the ability to allow users to review push notifications that have been sent to their devices. Currently, a user needs to rely on their device to be able to see any alerts they may have received and not acknowledged. But Android and iOS devices typically only give you one chance to review alerts (notifications), then they are removed.
It would be great to have a feature within the NowApp that would allow users to review any push notifications that they may have missed (while the device was off, while it was in DO NOT DISTURB, etc).
I think a nice feature would be a custom option within a block to schedule it for certain times.
We currently have a few blocks that I only have show up on a single day of the week so I manually disable it when we don't need it. Having something with the block options itself where I could schedule it to enable and disable itself would be great.
We have been voting on this feature for over 3 years, I would assume the would be common functionality. Ending a poll manually or automatically after the ballot has run it's course. I am asking incase I am missing something. Otherwise please consider this a request.
It's important to remember that a customers trust is at it's highest right after they complete a transaction with a company.
Email receipts are the easiest way into an inbox, yet they’re the most underutilized form of email marketing, especially when working with Town News.
Having the ability to further communicate with our already engaged customers opens up opportunities to cross sell, upsell, offer discount codes on future transactions, promote social media accounts, set up a feedback loop to better understand the process/customer experience and offer logical next steps to customers who have completed a transaction, submitted content or posted a review.
Today's companies want to reach and engage more customers with every contact and e-receipts are an easy way to do so.
I think it would be great if there was an option to print out editions as thumbnails from Page Tracker, where you only see the actual pages on the printout.
Using Chrome's built-in print interface only prints what is visible, and if it's a large edition, there's no way (that I can see) to print it all at once. Chrome also prints the windows on the side, which are not necessary for thumbnails.
We are going to start using AdOwl as our primary manager for both web and print classifieds,
I understand we will be able to export files for our print edition, but will need to find a developer to write a script so we can import the file into InDesign. (We use InDesign 5.5 on a Mac system).
Does anyone have any experience with this or know of script developers to recommend for such a project?
Thanks in advance! :)
What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.
The Pages half-circle button is red and non-transparent, so some text on the page is always being hidden behind the button. This problem is especially noticeable once you’ve scrolled to the bottom of the page, are unable to read the text behind the button, and are unable to scroll down any farther to reveal the text. Subscribers have repeatedly expressed frustration to us about this problem. They get frustrated trying to guess to fill in the blanks on every page, and it becomes even more difficult on an ad (such as when it covers a price). The side arrows that aid in moving to the next and previous pages are transparent, so it’s much easier to see the content behind them. It would be great if the Pages half-circle button could also be transparent like those side arrows.
How often would you use this feature?
Our subscribers would use this feature daily.
How many people in your organization would use this feature?
Hundreds, if not thousands, of people would use this feature since our subscribers would also be using it.
Has anyone used Email blocks, on an email URL, to send custom code emails without Constant Contact? E.g. we would set up newsletters on an email URL just like we would now, but send them using a different ESP.
TN Customer Support has told me it's possible with a bit of development. I just wanted to first see if anyone else had tried, and how well it worked out.
Yes, we have many sites that use external systems to scrape our email newsletter pages.
There are two important functions that our integrated solution takes care of for you that may pop up if you use our pages with an external system:
2. Our system creates special pages to help get breaking news out as quickly as possible (by creating a specialized version of the article page for email). It is possible that if you are using an external system to scrape BLOX pages, you may have issues with caching or may need to do cache busting to ensure you're getting an un-cached page.
Let me know if you have more questions about this!
Customer support service by UserEcho