Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

Batch edit utility - change more than 25 at a time

Sara Hardison 3 years ago in BLOX CMS • updated by Kevin M. Cox 3 months ago 8
We have a lot of section tags with hundreds of assets assigned that we are moving around and do change from time to time. The batch edit tool is great, but the limit to only changing 25 at a time makes it quite difficult when we are dealing with the number of assets we are. Would be great to have option to change number of assets you want to change at a time, so 25, 50, 100..etc.

Add Geolocation Column to the Editorial Assets list

Kevin M. Cox 3 years ago in BLOX Total CMS • updated 3 months ago 1
We'd love to see a Geolocation column added to the Editorial Assets window.

We'd like to switch from using location name-based Sections to actual Geolocations, however one disadvantage will be that we can't see which Geolocations an asset is tagged in without actually opening it.

This makes it hard for an editor to quickly at a glance ensure things are in the right place, like they can now with Sections, without even opening the assets.

TCMS: Web only cutlines that would override print cutlines when they move to BLOX

Lindy Ritz 3 months ago in BLOX Total CMS 0

Is there a feature in the works that could allow in TCMS a 'web only' cutline field that would override the current cutline copy that is used for print? Much like we have a 'Web Headline", web cutline (in a tab, next to the teaser photo option, perhaps.)


Preserve key metadata in all image sizes

Ellen Meany 3 months ago in BLOX CMS • updated by Robert 3 months ago 1

Who's with me... 

Right now, it seems that all metadata is stripped after four fields are transferred to the asset's menu... Headline, Photographer, Caption, Keywords, except on the hi-res image which does not serve.  

If we can't retain ALL, can we at least get a few additional fields... Copyright info, original date the photo was taken, what else. 

And can this data STICK with the images, no matter the size.  



When we crop an image preview in Blox, it doesn't always retain the crop on the website. Also, what is the ideal size for cropping image previews so they don't zoom in on strange parts of the photo?

ndunkel 3 months ago in BLOX CMS 0

When we crop an image preview in Blox, it doesn't always retain the crop on the website. Also, what is the ideal size for cropping image previews so they don't zoom in on strange parts of the photo?


When we upload images to BLOX, it seems to be stripping the metadata out. If I pull an image of the site, I cannot tell where it was created. Can we keep that in?

Paul Crawford 12 months ago in BLOX CMS • updated by Tiffany Blanchette 3 months ago 5

When we upload images to BLOX, it seems to be stripping the metadata out.  If I pull an image of the site, I cannot tell where it was created.  Can we keep that in please?


Metadata is only preserved in the hi-res version of the photo data if that is being stored in BLOX. All other images are stripped and have optimizations applied against them at this point.

Under review

Embed form into story, or onto page

Meagen Finnerty 9 months ago in BLOX CMS • updated by Joe Hansen 3 months ago 2

I'm not sure if this has already been cracked, but it would be so nice if forms generated embed codes so we could put them at the bottom of stories, or embed them onto a landing page. Right now, we either link to them or use a third-party form that we can embed. 


Webinar | How to create and execute a successful video strategy for local media

Cherry Wolf (Marketing specialist) 4 months ago • updated 4 months ago 2

Webinar recording now available. From social media to over-the-top (OTT), everyone is talking about video. At our May customer webinar, Susan Bell, senior product manager of BLOX OTT, discussed this growing opportunity for local media and how to get started.

Topics include:

  • Expanding your audience with digital video.

  • Why you need a video strategy and how to start developing one.

  • How video can help you boost user engagement.

  • . . . and much more.

Watch it now.


Feature request: Add video "start at" time to YouTube assets in TCMS/Blox

Chase Doak 4 months ago 0

We've had a few requests lately regarding YouTube video embeds with a specific start time in the video. For example, one story we had was about political candidates, and we wanted to add video clips of each candidate talking about a specific topic. There's a long video of a candidate forum, but instead of embedding the video from its start and making viewers watch through the whole thing, we wanted to jump to the specific times that each candidate was speaking (see the video below). We ended up having to use HTML assets instead.

.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }

Facebook Instant Articles

Paul MacNeill 2 years ago • updated by Ardit Vioska 4 months ago 4

Following up on Rob Weir's question, but with a Facebook focus. A Wordpress plug in was just announced making it easy for all publishers to access instant articles. Does TownNews have a plan to quickly match this?


Yes! We have already built the integration in fact. We haven't yet announced it because we'd like to have a customer go live with it to make sure it works properly and there are no issues. If anyone has a Facebook account that is approved for this, let me know, since it is still technically in beta on the Facebook side. =)




Feature request: Ability to have site images/collections be able to be behind a hard paywall that is section specific

Rob Weir 4 months ago in BLOX CMS • updated by Kevin M. Cox 4 months ago 1

Hi there, 

At the request of Joanne Sandy, I'm posting this here as a feature request. 

The Columbia Missourian has an editorial cartoonist, Jon Darkow, who is well known in our area. We would like to be able to run his editorial cartoons on our site, behind a hard paywall. 

Right now, the TownNews paywall configuration is to either protect all images on the site, or none. Because these editorial cartoons are images, we'd like the ability to paywall just those images within a given section (in our case, /opinion/darkow, but this would vary at other TN sites). 

She asked me to answer these questions: 

1) What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

The problem this would solve for us is allowing only certain types of content to be paywalled, rather than an all-or-none solution for photos. 

2) How often would you use this feature?

Several times a week. 

3) How many people in your organization would use this feature?

In the organization, only a couple of people who design the opinion section. But for the community and for subscription purposes, many more. 


Mobile Blox Admin. When pasting text into a new article, all returns are removed.

Jeff Sebestyen 4 months ago in BLOX CMS 0

When I go into blox, and "Write an Article", I paste text into the body and all returns are removed.  

I understand if all formatting is removed, but why must all my paragraph breaks and returns be removed.  Seems like a bug, and I wanted to report it.  Happens on iOS and Android, Chrome.