Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
+1

Feature Request: Add word wrap ability to HTML Block

Jeff Sebestyen 14 hours ago in BLOX CMS updated by Kevin M. Cox 14 hours ago 1

It's not often that I need to edit HTML on Blox, but when I do it would be very useful to have the option to word wrap so I can see my code while making quick edits.  At the very least a Maximize button would be cool too.  Of course if I am doing more vigorous work I would use a 3rd-Party notepad; however I find myself using this HTML block more and more often.  Thanks for your consideration.   I have placed a prototype image below.  



0

Syndicate eEditions between sites

dave.hon 5 days ago in BLOX CMS 0

It would be nice to be able to syndicate eEditions between sites. Kind of like other content.

0

Displaying Promoted/Sponsored content

Carl Appen 1 month ago in BLOX CMS updated by Maureen Reinert 1 week ago 4

Anyone have examples of integrating (local) paid content within a BLOX site that they'd share? How your blocks are set up to preview content on other assets, how you set a site's advertorial calendar, etc? 

0

Employment Opportunities Posting

Kara Johnson 2 weeks ago in BLOX CMS 0

Has anyone created a really good-looking and effective employment page/section to feature local job postings? We're hoping to revamp our employment section to make it easier for employers and employees. 

+2

scrolling ticker for quick news flash reporting

Ricky 3 weeks ago in BLOX Total CMS updated 2 weeks ago 6

Give us a scrolling blox that we can do quick post of short term information without having to put together a complete story asset. This would solve the issue of posting just a quick short news flash that would require a user to click to view a short news brief.
Examples would be:
UN-planned road closings due to water main breaks, accidents, down trees.
School closings.
Breaking news stories with more detailed information to come.
Live sports updates (mostly local high schools).
Live weather updates for road closings.
Fugitive and/or jail breaks.

The Breaking News and Weather Alert blox use to have a scroll feature but it has since been removed and replaced with a story title scroll with limited character spaces.

+5
Under review

Way to change start date/time to now

Scott Brunner 3 years ago in BLOX CMS updated by Kevin M. Cox 3 weeks ago 15

We would like a way to quickly and easily change the start date/time to now to accurately reflect when a story is published. I guess that would look like some sort of button or maybe an extra option by the start date/time in the default article asset window.


We work in a competitive market, and when a story is published is often critical for us. Also, we have times when a reporter or editor will create a file in advance of an event and the start date/time does not get changed to more accurately reflect when a story is published. The difference between when an article asset is created and when an article is published is a big one for us and one we don't want to have to explain to readers. 


Yes, we can manually change it to get really close, but it would be simpler if there was a one-click way to make that happen. If there is, I've missed it!

0

Webinar | Best practices for growing reader revenue

Cherry Wolf (Marketing specialist) 3 weeks ago updated 3 weeks ago 0

Webinar recording now available.

Growing reader revenue has never been more important. At our February customer webinar, Bridget Sibthorp-Moecker, Director of Audience for TownNews, shared expert tips and tricks to help you generate revenue from your audience. From identifying your meter strategy to presenting attractive offers to maximize conversion we showed you easy ways you can make a big impact today.


Topics included:

  • Building a meter strategy to achieve your business goals.
  • Increasing conversions with targeted offers.
  • Creating effective promotional campaigns.
  • . . . and much more!

Ready to get started? Watch it now.

+2

Add PUBLISH feature to right-click context menu

Eric R 3 weeks ago in BLOX CMS 0

I'd like to request that a PUBLISH / DO NOT PUBLISH option be added to the right-click context menu when viewing assets.  This would make it very convenient to quickly publish / unpublish assets (possibly as a group) rather than opening the asset and selecting the OTHER tab, then selecting PUBLISH, then saving the asset again.

We'd use this for items like the TRACKING THE STORM weather box we add at the top of our site during weather incidents, or quickly removing LIVESTREAMS when the event is finished.

+3
Under review

Domain Subscription Services

Kevin M. Cox 6 years ago in BLOX CMS updated 4 weeks ago 7
We have been talking about ways to leverage the Domain based Subscription Services in BLOX. Currently we are using one to allow staff at any of our sister papers to easily create accounts and get behind our paywall.

An example of one of the ideas we’re considering is a partnership with a community college or school district. Our thinking is we could possibly have them pay $X,000 per year and allow all of their employees and students (with an email account on their domain) free access to our website. A perk of employment or enrollment at that institution.

As several recent studies have revealed, millennials are adverse to paying for news, but maybe we can convert them into readers if they can get it for free. It could be a win-win for both us and the institution. They could easily incorporate the newspaper into their teaching if they know all students can access it for free.

One of the stumbling blocks we’re considering is how to disable these free accounts once someone is no longer a student or employee.

What we’d love to see is an option to “re-confirm” accounts created under these Domain services at set periods of time. e.g. Have BLOX send out address confirmation emails every year and then disable (or remove from the service) any accounts that no longer have valid/active email accounts.

I’d love to hear what others think. As it stands this seems to be the real limiting factor in putting these Domain Subscription Services into use.
+4

Request: Staff directory pages

Nico 1 month ago in BLOX CMS updated by Mike Stickler 4 weeks ago 3

I wish Blox had a solution for staff pages. One thing I am confused by is when you use the Author filed for an article, it creates that great little card at the end of the article with the author's photo, title, etc. I wish I could just take that box and stack them on a staff directory page. That author box looks clean and is generated by the system, so why not have say a check box in the user panel that automatically inserts that box in alphabetical order on a staff page?

+2

Write in answer for poll

Marie 4 weeks ago in BLOX CMS 0

Is there no way to allow a reader to write-in an answer to a poll question? 

+4
Under review

Way to set default workflow for all users?

Robert Armstrong 2 years ago in BLOX CMS updated by Tom Houston 1 month ago 3

I know you can set the default workflow on an individual basis, but is there a way (or is it planned if not) to have the option to set all users default workflow, or even set the default workflow upon user creation?

+1
Answered

Any Update? Blurry Magnification on Flex E-Edition.

Jeff Sebestyen 4 months ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 1 month ago 1

This is now becoming a huge week-long issue from a customer service aspect.  I would like for TownNews staff to provide an update on the repairs with an estimated time of repair, and I would like to know if this issue stems from a Blox update, or an iOS issue.  

Answer

Hi Jeff!

This should be resolved now. Let me know if you have any additional issues!

+1
Under review

Feature request: weather data

Jared Frank 2 months ago in BLOX CMS updated by Christine Masters (Director of BLOX CMS) 1 month ago 1

Issue: weather data on our TownNews sites differ from forecasts we publish over the air in our newscasts. That is because the weather data in TownNews is not connected to the data we create and use for our on-air product through Baron (or WSI).

Solution: allow for the integration of weather data from the provider or our choice.  Both WSI and Baron offer API access. 

Why: allowing for the integration of weather data from Baron and/or WSI would allow for consistency across all of our platforms. The end result is less confusion among our viewers and users. 

Answer

Hi Jared!

We do have the ability to integrate with a custom WSI implementation - you need an API key and a clientID from WSI and then that's gets entered into our system. Then, you can use the standard  BLOX display widgets but they are populated with your custom data.


We are considering an integration with Barron (I think you and I have a meeting Monday to discuss?) but it isn't available yet.

0

Blox NOW App

Kara Johnson 1 month ago in BLOX CMS updated by Eric R 1 month ago 1

We're looking into the TownNews Blox NOW app and are wondering if anyone has any pros/cons with their experience. And if you could tell me what your app name is so I could download it and check it out.