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Infinity Scroll - Card: Summary blocks - Safari

Kevin M. Cox 2 months ago in BLOX CMS • updated by Jackie Fernandez yesterday at 1:39 a.m. 4

I'm very happy to see this new option: 

Encourage engagement with new Infinity Scroll option on "Card: Summary" block

In my testing it seems to be working great in Chrome and Firefox, but not in Safari (desktop or mobile). The little spinning loading graphic just sits there and never loads any other content.

Has anyone else seen this issue on their site? Is it a known issue?

Safari accounts for 42% of our traffic so we need to make sure the feature is working there before enabling it across the site.



Hi guys!

Thanks for reporting this. Yes, we've confirmed this is an issue and it is fixed in the next upcoming release.


Preview Site no longer has a "Remember Me" at the login screen.

Jeff Sebestyen 3 days ago in BLOX CMS • updated 2 days ago 2

Several employees have informed me that when they preview the site while previewing a story, the are logged out where as they used to stay logged in regardless if they were in the live site or preview site.  

Under review

Can't search for Elections Stats assets

David Marsters 4 years ago in BLOX CMS • updated by apuoles.g.44 kaunas 2 days ago 2
Unless I'm missing something, it seems to me that a user can't successfully find anything created in the Elections Stats app with a search on our website, because the search asset types don't include the Elections Stats asset types. (And by virtue of this, you can't create any custom search blocks that target Election Stats assets). I've tested this several ways and never been able to hit upon an Election Stats asset in a search. For example, if you search for "John Doe", you'll be able to find articles he was mentioned in, but never his candidate asset or the race asset he's included in. This seems like a huge oversight, because users are going to be searching for candidates by name. We're displaying all the candidates on our elections pages, of course, but the reality of how people use news sites is that they're going to search by name before clicking through to that page and scrolling down to find who they're looking for.

Disable e-Newsletter Confirmation Email

Sally Reynolds 4 days ago in BLOX CMS 0

When a reader signs up to receive our e-newsletters (https://lancasteronline.com/newsletters/), they get an automated confirmation email from Constant Contact that must be clicked before they are actually subscribed to the e-newsletter. While I understand that the purpose is to maintain list quality, the unintended consequence is that the confirmation email is a barrier to the reader. As such, it reduces e-newsletter sign ups. The confirmation email is an optional feature in the Constant Contact platform. However, it is not optional for our e-newsletters due to (I assume) a decision made between Town News and Constant Contact. This affects all Town News clients who use the Constant Contact e-newsletter integration. I would like to ask for a reconsideration of this requirement, such that it be turned off globally for all of us.


BLOXeption feature

Nick 2 weeks ago in BLOX CMS • updated 4 days ago 2

A Wordpress widget I use frequently allows the creation of block regions like the BLOX wireframes. You can actually use that widget to create a block region within a block region in which you then place the content blocks. It's a sort of block-ception(to use a portmanteau of block and the movie Inception).

I was trying to create a custom page earlier and I'd love to be able to do the same thing in BLOX I can with Wordpress. I'm calling it BLOXeption. Basically you could create wireframes within the standard BLOX wireframes. This would really open up the ability to customize pages immensely. You would just have to setting determine how each new wireframe collapsed as the screen width changes.


Looking for author and byline field for collections

Bob Rose 8 months ago in BLOX CMS • updated 6 days ago 9

We are setting up Google Data Studio dashboards for reporters and editors. However collection assets don't roll up under reporter totals because they don't have author/byline fields available.


GDPR and EAA/EU availability

Rob Weir 3 months ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 week ago 23

Is there a timeline or plan for when sites might be available in the EAA/EU again? I know that the Missourian is somewhat of an outlier, being at a journalism school, but we have a large number of alums and readers in the EU, and also send profs over there to teach quite often. Our London and Brussels programs would sure like to be able to view our content. 

(I know everyone is dealing with this, I don't mean it to be a knock at all, but just want to know what to tell people when they ask me.) 

thanks, Rob 


Feature request: Add byline when batch editing assets

Alex Hayes 3 weeks ago in BLOX Total CMS • updated by Christine Masters (Director of Product Management) 1 week ago 1

Batch upload/batch edit is especially useful when dealing with photos but I am disappointed it does not automatically add the byline when I select the user.


Auto-posting of weather warnings and advisories?

Casanova Nurse 4 years ago in BLOX CMS • updated by Christine Masters (Director of Product Management) 1 week ago 7
I hope consideration can be given to the idea of displaying severe weather warnings, watches, and advisories automatically and prominently on a site's homepage.  Users of our website want immediate information on severe weather warnings, which we currently can't provide.  As one of your TV clients who switched to Blox from other CMS's, this glaring gap in breaking weather information has placed us at a huge disadvantage compared to previous CMS's and current competing websites.  Internal corporate IT folks have been trying to develop a system of severe weather postings manually, but it is not practical when dealing with warnings issued in rapid succession while juggling other severe-related live coverage needs on broadcast TV or web stream.
Under review

Scheduling Broadcast

Gillan Ludlow 3 years ago in BLOX Total CMS • updated by Aidian 2 weeks ago 5
Hi all,

Is there a way to schedule postings to Facebook and Twitter? Right now, our editor posts all stories back-to-back online, which results in sending out 4 or 5 tweets immediately. We don't want to turn off the automatic posting.

But the only solution I could come up with was scheduling the stories to go off at different times so postings to Facebook and Twitter would be evenly spaced.

Is there another way to do this?

Thanks in advance.

Webinar: Launch your own turnkey pick’em contests with GamesPerform

Cherry Wolf (Marketing specialist) 4 weeks ago • updated 2 weeks ago 2

Webinar recording now available.

Launch your own turnkey pick’em contests with GamesPerform

Just in time for football season, kick off ultra-engaging sports challenges—complete with scores, news, user-managed leagues, and expert picks. At our August customer webinar, Gary Stibolt, digital media solutions specialist, and Doug Green, product manager, introduced GamesPerform, a new standalone platform for sports pick’em contests.

Topics included:

  • Creating contests for pro, college, and high school teams with fanbases in your community

  • Generating revenue with lucrative ad spots and sponsorships

  • Using contests to grow your customer marketing database

  • . . . and more!

Ready to get started? Watch it now.


Parse.ly analytics?

Elizabeth Stephens 3 years ago in BLOX CMS • updated 3 weeks ago 8

Is anyone using Parse.ly as an additional analytics tool? We're getting a six-month trial, but I'm struggling to get the necessary code working on our site through TownNews support. I thought I'd see if anyone had added it I could take a look at how it was added.


Hi guys!

I am actually working on a more official integration with Parse.ly right now. 

- We will be able to handle the UUID issue with their repeated meta tags implementation (you pass it as parsely-post-id in their script options if you want to add it now). https://www.parse.ly/help/integration/metatags/

- We will also count anything that is considered a "virtual page view" in BLOX (such as galleries, vertical galleries, etc.) as dynamic page views in Parse.ly. 

- It should also have AMP and Facebook Instant Articles integration.

It will probably take 3 - 6 weeks to get through our production queue.

As a side note, when I spoke to them today, they are looking at the ?amp issue right now. That doesn't appear to be coming from BLOX so they are looking at that and will let us know if we can help.


Free online puzzles?

Jason Braverman 3 weeks ago • updated by Maureen Reinert 3 weeks ago 1

Came across State Point Media that offers free content -- as well as crossword puzzles and Sudoku. Below the puzzles are "More Puzzles" and "News You Can Use" -- which is their form of sponsored content (and how they make money). Good thing is -- the user is on your page the entire time (unless they click a branded link in the story). 

My question is - does anyone use this service? Anyone have any other options for free puzzles? Do a lot of your readers play? 

Thanks for the insight. 


Auto Slideshow

sbates 1 month ago • updated by Jason Braverman 3 weeks ago 1

We here at our paper would really like to see the auto slideshow functionality reinstated. This is a very nice feature and we actually have partnered with other paper and made a widget using this technology, it is not as effective without it. Hoping we can get some support on this topic.

Under review

Closings Application

Jason Schaefer 5 years ago in BLOX CMS • updated by Allen Schmidt 4 weeks ago 28
Since business/schools/daycares/etc closings is a issue that all newspapers/media have to deal with it would be nice to have a built in way to have approved businesses input/update closings/delayed starts within BLOX.