Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

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0

How can I disable "do not publish" on a permanent basis?

Chris S 3 days ago in BLOX Total CMS updated by Kevin M. Cox 3 days ago 1

How can I disable "do not publish" on a permanent basis? Essentially, it automatically comes on when I set stories for print and web but have not yet set them to final. Then later when they should go online, they don't. It is very frustrating, as I have to go back in later on to post on the website.

+1

Is there a way that the breaking news flag can go off automatically after a certain time?

Chris S 3 days ago in BLOX Total CMS updated by Kevin M. Cox 3 days ago 1

Is there a way that the breaking news flag can go off automatically after a certain time? It is a pain to have to go in and turn it off later on, especially on a weekend.

0

"Broadcast" doesn't seem to be turning on the twitter and facebook.

Chris S 3 days ago in BLOX Total CMS 0

"Broadcast" doesn't seem to be turning on the twitter and facebook. What am I doing wrong? Is there something else I need to do?

It used to work. Anyone else having problems before I put a work order in?

0
Completed

Webinar | Insider best practices for elevating your 2020 election coverage with BLOX CMS

Cherry Wolf (Marketing specialist) 3 weeks ago in BLOX CMS updated 1 week ago 1
Webinar recording now available.

At our September customer webinar, Christine Masters, director of BLOX CMS, shared expert tips and tricks for using our industry-leading tools and tech to win on election night ‘20.

Topics included:

  • Easily updating tabular data throughout election night.
  • Displaying interactive maps and graphs with embeddable widgets.
  • Using TownNews Content Exchange articles, images, and videos to supplement your homegrown election coverage.
  • Keeping your visitors engaged with push notifications—even when they aren’t on your site.
  • Showcasing fast-changing news and data with Update blocks.
  • . . . and much more!

Ready to get started? Watch it now.

+4
Under review

Social Media Tagging From Notifier

sara 1 month ago in BLOX CMS updated by Christine Masters (Director of Product Management) 1 month ago 3

Wondering if there is a way to tag people/businesses in Facebook posts from the Notifier?

1. What problem(s) does this idea solve? Why do you need this idea implemented? 
We regularly post things for our advertisers and they like it when we tag them in it. With the app now we are having to post individually to Instagram, Facebook, Twitter etc... and the notifier (especially for stories that are under the calendar or classified sections that don't auto-feed into the notifier) Being able to post to all of these outlets in one spot saves a lot of time. But at the moment we cannot tag the people or businesses our stories are about from notifier. 

2. How often would you use this feature? We would use the feature 3-10 times a day.

3. How many people in your organization would use this feature? Three of us that do social media would use the feature. 

0

Feature Request: Upsell Reporting

Carl Appen 1 month ago in BLOX CMS 0

There should be reporting options for Upsell Manager. 


Right now, BLOX has stock reports for 

-Orders by category through Ad-Owl

-Transactions and Revenue through Forms 

-Subscription revenue by service 

-CPM reports from Ad Manager


Yet there is not a way to set up or see a report of Upsells. 


Background:

We have a number of upsell packages that users can buy. Some are standard on BLOX, like highlighted "news" releases and "Enhanced" business listings. Others are custom for our audience, like a Calendar option to buy a spot on a daily briefing podcast. Upsells are great for us. They're user-friendly and drive passive, engaging revenue. 

Problem:

There is not an efficient way to appropriately allocate revenue. 

Example: 

A pr firm contributes a press release and buys a $60 upsell to feature it for a day. Our Accounting Manager gets an email notification from BLOX and sees $60 deposited in PayPal. A similar process would happen for every other Upsell. At the end of the week, they have to use some combination of PayPal, Outlook and Upsell Manager in order to allocate the revenue appropriately. 

With reporting options similar to, say, Forms' Top Products, our Accounting Manager could receive a weekly report of Upsell Revenue by Type. Then they could consolidate bookkeeping based on which packages were purchased. 

Problem: 

There is not an efficient way for leads to be identified. 

Example: 

a local physical therapist buys a listing on the daily Health newsletter every Friday for a month. Our Sales Manager would have to recognize the pattern based on the newsletters or irregular email notifications.  

With reporting options similar to, say, Editorial's Published, our Sales Manager could receive a monthly report of (newsletter) Upsells by Business. Then they could assign a rep to call that physical therapist and pitch them a contract that includes the daily Health newsletter. 


Reporting options would also make it much easier to identify and react to trends. Example: We could see that venues have begun opening up if music-related upsells become more frequent. That would tell us to promote the Arts section more or test additional Calendar upsell options. 

Would upsell reporting help anyone else? 

+2

Design feature requests

Brad Boner 1 month ago in BLOX Total CMS 0

1. Allow Description and Byline field to display under video assets that are inserted into stories, similar to how photo assets placed into story text displays the Caption and Byline fields (this may be being addressed). Currently video assets that are placed into stories do not display the Description for Byline fields, giving readers no context to tee them up about what they are about to watch.

2. Allow an option to display a caption and byline under a story asset's Cover Art.

3. Allow an option to display a caption and byline under a photo that's placed inline into a story, and the "Presentation" is set to "Parallax."

4. For photo assets whose presentation is set to "Showcase," allow these assets to display at the "Showcase" width when placed inline into stories (they currently do not). Alternatively, add a "Showcase" option to the "Presentation" tab under "Inline display properties" that are available when a photo asset is placed inline into a story. This would allow a presentation width that's essentially between the "Full" (default) and the "Full Bleed" options.

5. Find a way to allow photographs to display side-by-side when placed in-line into text. For example, it would be cool if 2-3 photographs could display side-by-side the full width of the browser window. We're able to fudge this by creating a triptych in Photoshop (you can see an example of how we've done this by scrolling down toward the bottom of this story) but it would be quicker to be able to do this inside Blox.

These options would give us more flexibility and enhance online displays. 

0

Adding moderators to Facebook comment plugin

Jenna Duncan 1 month ago in BLOX CMS 0

We keep getting the runaround from FB/Town News but we have no idea how or where to add additional moderators to the Facebook comment plugin on our news website. Anyone have any ideas on how to do this? The person who set up the integration left and we haven't been able to figure out how to actually delete spam comments from news stories. When we asked Facebook, they gave us script that Town News said it doesn't have in the system. 

+2
Under review

Confusing users with an admin login link?

Bob Rose 2 months ago in BLOX CMS updated by Kevin M. Cox 1 month ago 8

The latest Flex release said: "We are adding a new "admin link" to login screens which will be used by TownNews staff only."
So now, when users go to log in, they see an Admin login link ... thinking maybe that's where the log in to administer their account (change passwords, billing, etc.). When they click they are taken to or blox admin panel, where their login efforts will be unsuccessful. 

Question: How does having the Admin Login link their help users?
If we really needed it... couldn't we hide it somewhere on the site less prominently, or use lotame to only expose it to admins?

0
Under review

How to not display "updated" status above article

John Smitty 2 months ago in BLOX CMS updated by Christine Masters (Director of Product Management) 1 month ago 3

Hi guys,

Quick question. Say there was an article you didn't want to show the "updated" status for next to the date. Is there a way to selectively hide that for a particular article? And if so, how? For instance, in Blox, there's a function for the paywall bypass, where we type in under 'custom properties' "subscription bypass" and "true" - can someone please let me know if there's something like this for not showing if an article was updated?

Thanks for your time.
John

Answer

Hi John!

Can you describe a little more about your use case? For example, if you're just making a small text change, and don't want to declare it as a real update, you can use this feature: https://help.bloxcms.com/article_1918d444-1034-11e8-bec3-4b39d1d4d4c7.html

0
Answered

Is there a way to show the number of votes cast in a poll?

Sam Watson 2 months ago in BLOX CMS updated by Christine Masters (Director of Product Management) 1 month ago 1

Unless we are missing something, there does not appear to be a way to display how many votes have been cast in a poll. The results only show the percentages. Is there a setting to show the actual votes?

Answer

The counts are there, they are just hidden by default. You can use CSS to display them or move them around:

.tnt-chart-bar text.tnt-chart-count {
    display: block;
}
.tnt-chart-bar text.tnt-chart-percent {
    display: none;
}

If you display both, they will essentially be on top of each other, so you'll have to use CSS to move one of them around.

+2
Planned

Feature request: Add byline when batch editing assets

Alex Hayes 2 years ago in BLOX Total CMS updated by Jim Green 2 months ago 2

Batch upload/batch edit is especially useful when dealing with photos but I am disappointed it does not automatically add the byline when I select the user.

0
Completed

Webinar | The top 10+ new BLOX CMS features and additions of 2020 (so far)

Cherry Wolf (Marketing specialist) 2 months ago in BLOX CMS updated 2 months ago 1

Webinar recording now available

From new integrations and functionality, to design layouts and blocks, we’re constantly working to improve our products. At our August customer webinar, Christine Masters, product director for BLOX CMS, showed off the recent BLOX CMS features and updates you need to know about.

Topics included:

  • Reinvigorating your site with new design features
  • Improving your subscription conversions with promo codes and special rates
  • Increasing open rates for push notifications with emojis
  • Using Fotomoto photo sales to drive more revenue from your original photography
  • . . . and much more!

Ready to get started? Watch it now.