Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
I assume this would be a feature request because I don’t think the ability exists already.
We would like to have a setting that allows us to specify analytics campaign tracking parameters to the tail of URLs posted using the Social Broadcast feature. At a minimum customizable per “Account,” but ideally it would be customizable per “Channel.”
For those unfamiliar with what I’m talking about, it would change this URL:
Which can then be used to better track goals, sources and promotions in Google Analytics.
Let me know what y’all think.
Change the background color of the BLOX login screen to match the grey or blue of the interface. Now that we're rolling out TCMS I'm having to check the URL bar to see which admin site I'm about to login to.
Alternatively, a different logo for the different products could serve the same purpose.
Let me know what y'all think.
I’d like to make a feature request to allow the TotalCMS Asset Manager to place a Collection asset onto an InDesign page.
Collections are the ideal asset type for photo-only “wildart” packages that make it into print and go online.
These typically have either no text or just a short copy block that accompanies a layout dominated by the photographs. As such using an Article Asset to get them online just looks silly and isn’t the most effective presentation tool.
Right now we’re having to create both an article for the print side (making sure it is set to not publish online) and then a Collection for the web. Duplicating our efforts of attaching photos, etc.
This is something we’d utilize multiple times per week and I think would benefit other TotalCMS users as well.
Please let me know what y’all think.
We have 2 papers who share Blox TCMS. We would like to have a site tag selection in Blox Go so that articles submitted by reporters that way end up on the correct website. Currently, articles make it into TCMS but won't make their way anywhere onto the web because there's no way to select which site the article belongs on. Or, if articles are submitted in the CMS Blox Go, they aren't available in TCMS for both papers to use.
Here is just a fun little feature request to give the TotalCMS appliance a little personality for Mac OS X users. This should have no effect on Windows users either way.
By default mounted server volumes show up with a generic icon.
Besides being boring, leaving it this way makes it harder to distinguish between mounted share points quickly. As such we’ve got custom icons assigned to all servers in the company.
I whipped up some Town News icons (and grabbed the purple one from the web) to use for our install as seen here:
Unfortunately every so often the appliance wipes them out and they revert back to generic icons.
So my “it doesn’t really matter at all, but would be kinda fun feature request” is for y’all to create some custom icons that are included on the appliance by default. That or just set it so the system will leave customer applied icons in place.
They are stored on the root of the share as an invisible INCS file just named: .VolumeIcon.icns
Let me know what y'all think!
We just made the change as part of our TotalCMS rollout and are getting a ton of user complains/confusion.
I'd like to write something up to explain the changes, but was hoping I wouldn't have to reinvent the wheel if one of y'all had already done something similar I could borrow from.
If so, are there plans to eventually make a demotion to a workflow step that removes the site tag also update the syndicated copy in the same way?
Right now it is fairly cumbersome to figure out what edits were made. If you're looking for edits to the text of a story you need to copy both versions into a third party editor and run a comparison.
In my mind there are a few options that could be added:
1. A simple summary that displays on mouse-over maybe. That reports something like:
10 characters added, 1 section added, 2 sections removed, 1 geolocation added, 1 child asset removed.
2. On the more advanced side, a Wiki style history panel that shows changes side by side for quick reference.
What do y'all think?
Use TinyMCE editor for assets in TCMS & CMS.
* What problem(s) does this idea solve?
The ability to insert columns or rows or delete columns or rows after a table is created.
* Why do you need this idea implemented?
We have rule sets which convert agate to tables, but sometimes some of the rows have no content. I can't expect a reporter or editor to open the HTML view and reliably know which <tr> & <td> tags to remove. Having the ability to click on a row and then select delete row is much easier and more reliable.
* How often would you use this feature?
* How many people in your organization would use this feature?
All of the sports department (6) plus any of the reporters or editors, or clerks (another 19).
We'd like to see the ability to have alerts sent out as assets move through the workflow stages.
For instance, our editors could get an alert when ever a reporter promotes an article from Working to Ready to Edit. Conversely the reporter would get an alert if one of their articles was demoted from Ready to Edit back down to Working (letting them know that fixes are needed).
What do y'all think? Other TCMS users, how are y'all handling notifying reporters if their articles are kicked back from an editor needing changes?
I am trying to figure out what is going on with our calendar. I recently took over this position and a current staff member keeps telling me something is wrong with the calendar entries.
She says the info in red underneath "AUG 15 - GPF NIGHT OF KNIGHTS" has never shown up before. Now, I've gone back and adjusted the calendar schedule for this particular event to ONE date. But it still shows up and I have no idea how to get rid of it. It's happening to all of the calendar entries.
Customer support service by UserEcho